Guest User
October 16, 2023
This hotel must give a bad review! It seriously affects the impression given to tourists by Batumi, a beautiful city on the Black Sea. The hotel front desk had a cold attitude when checking in. When I checked into the room, the key card could not open the door. I went downstairs and reported to the front desk. She gave a universal cleaning key card and went upstairs again but still could not open the door lock. Reluctantly, he went downstairs to negotiate again and asked them to send someone to accompany him upstairs to open the door, but they refused. They gave Zhang the door card again and said that they would make a new card for us this time. We raised objections and asked why they didn't just make a new card for the second time and caused us to go up and down the stairs. The two women at the front desk rolled their eyes. After struggling like this for nearly half an hour, I finally managed to open the door!
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