Guest User
August 26, 2023
Do you want to ruin your impression of Georgia? Then you should go to the hotel - tangerine. Particular attention should be paid to the administrator, Edward! What a character... We arrived at the hotel with my mother, it was her first time abroad, and from the first minute we entered, the rude administrator ruined the whole impression of Georgia. We were not given the room we had booked, the reservation was for a family room, we were told it was still occupied, here is a standard one with a view of the hotel windows, in response to our request to move us to another room, he demanded money! If you don't like it, look for another hotel. My mom is 68 years old and I have to drag her around town with a suitcase? He said yes. If I had come here alone, or if there had been no problems with someone my age, I would have left that very minute. I had to stay... I wrote to them on Facebook that same night, they couldn’t even translate English. The word hospitality has been translated as hospital. They call in the middle of the night, and they tell your mom that you’re in the hospital?! Her blood pressure rose and she began to get nervous. I have no words! And then we met with this Eduard on 08/23/23. He looks with a grin, doesn’t say hello, looks from above. I believe that such people should not work in public places. No customer focus. 0. The hotel is not worth 4 stars. Free items include 1 bottle of 0.5 water, liquid soap, disposable slippers. The bed was changed once. Cleaning includes replacement of towels.
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