TownePlace Suites Battle Creek

Clean place, friendly staff, nice pool my kids and I enjoyed our stay.

What a great room we had, clean and very spacious! Love the queen suite, beds very comfortable and the kitchen and bathroom was very nice as well. Will be staying again

We expected the quality that would with being a Marriot motel. Paid a premium price for a very run down, broken down dirty room !! Had smashed in interior room doors and disgusting mold issue in shower, stained , remote didnt work and it took extended time to find staff, kitchenette hadn’t been cleaned since previous guests cooked. Too much to mention it all! Do not recommend!

Room was dirty, bed spreads were stained. Bath tub did not drain and we were told no maintenance and no manager on site on the weekend. Would not move us to another room. They charged us the wrong rate and the manager did not return emails.

My son and I were in town for a baseball tournament, and reserved a “suite” at this hotel. We arrived late in the evening after a long drive, and went to bed shortly after we arrived. Upon checking in, we waited in line for nearly 30 minutes due to the fact that there was only one person working. The following morning, I woke up and opened a few of the curtains that had been shut when we arrived. I was shocked to see that one of the windows was shattered, and there were shards of glass poking out. We also saw just how dirty the room was in the daylight. Multiple light bulbs were burnt out. Also the main door lock stuck out a bit, so you had to slam it so it would shut. There was a television that didn’t work on one of the bedrooms. Before we left for our game, I again waited in line for 20 minutes. I showed the front desk clerk the photos of the window and the room in general. She said the manager mentioned that the window was “only broken on the outside” and that “lightbulbs are hard to find.” She also asked if we knew how to use the tv remote, and she said the door and window problems we did to the building settling. We checked out of this place, went to a beautiful Four Points hotel in Kalamazoo and tried to forget this nightmare of a hotel. Avoid it like the plague!!