Guest User
December 9, 2024
The spa experience felt disjointed and lacked cohesion due to the scattered layout, which required navigating stairs, elevators, and even having to walk through the gift shop. The gift shop occupied too much space, creating a shopping mall atmosphere instead of a relaxing spa environment. The ground floor pool lacked privacy, and unused rooms added to the impression of wasted space. While the Kallbadhus was a nice feature, its bright lighting diminished the relaxing ambiance. The rooftop pool was the highlight, but it felt cramped and exposed to cold winds, with tacky changing lights further detracting from the experience. The hotel’s atrium, with its office-like design and awkward layout, made walking around in a bathrobe uncomfortable. Basic amenities like slippers were not provided, raising hygiene concerns, and the overuse of towels felt environmentally unfriendly. Additionally, guests could not access the spa after morning checkout, which is a standard perk at many spa hotels, limiting the overall value of the experience.