Hotels Near Basler Marionetten Theater in Basel

We were on the tattoo. The location is excellent for this. The reception was friendly and speedy. The room was pleasantly large and equipped with everything you need so. The wet cell was also large and equipped with everything. The beds are very good and comfortable. The hotel is quiet, we have been sleeping well. We will stay here again. The high price for breakfast buffet was negative for us. We had a elsewhere.

Very close to the conference center, many buses are here. There are coop and many restaurants nearby. At the peak of the conference, I placed two orders for three nights. The staff was very intimate to become three consecutive nights. There was no need to check in and check out repeatedly. The staff are very warm and friendly and will choose here next time you come to Basel.

The breakfast is rich and worthy of praise. The room is spacious, bright, quiet and very clean. A hotel worth recommending, within walking distance of the convention and exhibition center.

I have stayed in many Ibis budget hotels and this was by far one of the best ones. The ladies at reception were extremely friendly and helpful and the gentleman who was in charge of breakfast provided first class service. All hotel staff spoke German, French and English and were very approachable. The room was nice and tidy. I was given a Basel card at the hotel, which allowed me to use public transport free of charge and provided access to various museums with half price entry. Although this hotel is a 15-minute walk from the train station Basel SBB, there are 2 trams that one can take from Basel SBB that lead to a tram stop, which is a 2-minute walk from the hotel. I had a great time here and can highly recommend this hotel to anyone visiting Basel. Thanks to the Ibis team for a great time there!

This hotel is within walking distance from the SBB train station, staff at the hotel are very friendly and speak very good English. I was very grateful for the early check in without any quibble with the receptionist, and she explained how we can get around. Room was very comfortable and clean. Breakfast had a good choice of hot and cold foods, with variations every day. I would definitely stay here again. The only discomfort with our room was the temperature in our room was set to 19C, which was comfortable during the day, but was a bit too hot for the night for us, and we couldn’t lower the temperature down.

Good location if you are traveling on public transport. We came from Colmar by train and the hotel is only a short taxi ride from the station. It is not an area for cafes, restaurants etc. as there is nothing around. There is a tram just up from the hotel and you can take this into the heart if the city. We didn’t as it was only an overnight stay and we were too tired. We contented ourselves with a snack from a machine in the lobby. The room was small but for one or two nights not a problem. Bed was comfortable, water hot and WiFi good. We left too early for breakfast so can’t comment on the food. The young lady on reception was very helpful and friendly, nothing was too much trouble. Would definitely recommend for short stays. Great value for the price we paid, AU$97.

We stayed here for 1 night as visiting basel as we were told it's cheaper to stay in France but when you add up the cost of travel it doesn't add up. My advise stay in basel and get a basel card as if you stay in a basel city hotel you get a basel card which gives you free travel on trams and buses and discount to museums We paid 50 pounds to stay here 1 night on a Saturday night but had we payed 100 pounds to stay at hotel in basel we would of been around £20 quid better off as we used trams busses and visited museums. Hotel is literally 1 minutes walk from the border of France and Switzerland can't miss it. The hotel is very basic small double bed quite hard but fine and little kitchen in same room. Bathroom was ok but like the room needs updating. Shower was fine pressure ok and water was hot. Never ate at breakfast so couldn't comment. Pool at hotel but never used so again can't comment. Check in wasn't great as door to place is locked so had to ring intercom for ages to get in.. The receptionist in the morning was helpful and polite. We got a coffee and a pastry from coffee shop nearly opposite the hotel. We got a cab from hotel for 17 euro to three countries bridge which we crossed from France into Germany then across another bridge back into Switzerland.

Chose the hotel as it was in an excellent location for us as we love to travel. I wanted to see the Rhein again in Germany my son wanted Switzerland so the perfect compromise. Everything was great. The rooms were clean and spacious, staff on reception were helpful especially the male member of staff. Very polite and helpful even when very busy. I didn’t have breakfast so can’t comment. There’s supermarkets/shopping centres/ buses and trams on the doorstep and the nicest views on the Rhein.

Came during Basel art period, Everything else was full so I chose this one. The hotel is quite new. There was no problem with the service either. The hotel was quite full. A small problem is that the hotel is in Germany. Taking a taxi can only be done in the most primitive way: Ask the front desk to call or hail a car on the road. And you can only pay cash when renting a car. A little inconvenient. The tram station is only a 3-minute walk away.

I had booked 3 rooms for myself and my family for 6 nights to visit the lovely city of Basel and the rest of Switzerland. Even though the country and city were beautiful there were a few things that were not acceptable. Firstly, I was disappointed that there were no complimentary water bottles in the rooms, unlike any other Marriott rooms I have stayed in. During our stay, Sarah was always kind enough to provide water bottles when asked which made our night. However when I asked for water again on our 3rd night via the Bonvoy App, someone very rudely rejected my request, as you can see in the below screenshot of the message from the app. It was not pleasant and made me feel very uncomfortable to ask for a bottle of water. Being a Platinum member I did not expect to be spoken to that way for a bottle of water. Secondly, on my last night, I spoke with Sarah regarding my F&B credit that I chose upon check-in and it was mentioned that I was entitled to 10CFH per person per room per night. I double checked if it could be accumulated and then used in one go and I was told I could, so I decided to have dinner with everyone on our last night. When I checked-out, a man who came from the restaurant and checked out my rooms, I confirmed with him if I could get my F&B credit applied and he said yes, he rushed my check out and went back to the restaurant. When I received my final invoice online a few hours later with only say 1 day's F&B credit applied and not all for the 6 nights I was led to believe I could have. I was told I could get 10CHF per person per room night which is 20 x 3= 60, 60 x 6 = 360 CHF F&B discount as per Sarah and that she would write notes on my reservation so that the discount could be applied. If you see my invoices attached below, only 20CHF was applied for the whole duration. Can you please apply the discount that I was verbally told and confirmed several times as I was ordering the food and as I was checking out and compensate/refund what was charged on my card? I am very upset that there was not cohesive communication between the receptionists, I was being given incorrect information every time I spoke to a different person at the Front Desk. Thirdly, I was only told by Sarah that my postcards would be sent complimentary as I asked how much it would cost, she mentioned it would be complimentary, yet I received a separate invoice for the postcards. I would not have minded paying however telling me it's free and then charging me is unfair and not truthful. Is it how Courtyard Basel treats all their guests? I would like to be compensated, if it was verbally spoken it would be, it should be free, not charged when I am not aware. Lastly, staying for 6 nights you'd expect the room to be cleaned not just tidied... however none of the water bottles that were finished and empty were removed from the room. for 3 consecutive nights, the empty water bottles were left in the room which by the time we left had accumulated into a pile o