Guest User
September 9, 2024
Ctrip's service is OK! Today I was pissed off by that X website again: the flight I booked was cancelled, and they arranged a protection flight, which was to fly to another city the next day and transfer, which took a whole day. I gave up decisively, and the refund on the App was unsuccessful. Due to time constraints, I booked a direct flight at a high price. After that, I applied for a refund again, but they refused to refund me because the deadline had passed. The flight cancellation has caused me a lot of losses, but they still won't refund me. Is this company used to eating free meals?
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