Ibis Styles Barnsley

Location private transportation required, very hot as no air conditioning once windows open, noisy from other visitors. Breakfast pretty standard, always busy so be selective about when you choose to take it. Shower lost temperature so that was an issue but gritted my teeth as did not wish to trek to the check in desk mid shower dripping.

This isn't my first stay at this hotel, but unfortunately, the customer service hasn't improved. Even ordering a simple drink from the bar was met with a frown. I stay here only because it's convenient for my business needs, but it's disappointing that the staff seems so disengaged, which leaves a negative impression. The breakfast was dry and unappetizing, almost like eating rocks. Given the standards of Ibis hotels, I'm quite shocked at the poor condition and service here.

Nice clean hotel, spacious room, comfortable bed, everything you need. I had an issue with the radiator on the first night as it just wouldn't turn off, this was quickly sorted once I told a member of staff. On my last night I couldn't get into my room with the keycard, it was already gone midnight so I was tired and just wanted to go to sleep, It took 2 trip's to reception from the top floor before this was resolved which left me quite annoyed. On my last morning I paid for breakfast, It was a little disappointing, very basic selection on the continental side and the sausages were very poor quality and couldn't eat. There is however a Toby carvery across the road where I had breakfast the day before at a cheaper price, I would recommend going there instead

Pleasant hotel, very clean, comfortable room. Would stay again.

Nice place

It is with real disappointment that I have to leave a negative review but after the service we have received was appalling the customer service of some of there staff would have to be looked at if they were mine or booking was mixed up which made it look like we had only paid for 1 room for 2 with 1 breakfast which was not the case, but was hounded by staff while eating breakfast to show proof that I had paid for 2, by the time I returned my breakfast was cold so left it to then find that we had also been locked out our room so had to get one of the cleaners to sort it. The last day we'll we went down for breakfast to find it a complete nightmare no food left no cutlery, no plates, no where to sit because there were plates, cups and rubbish everywhere 😢