"First of all, the design of this hotel is absolutely good and can be said to be first-class. The visuals, materials and details are all very good. I give a thumbs up to the designer of this hotel. The hotel environment is impeccable, it is surrounded by mountains and water, you can see the mountains when you open the window, and you can even hear the faint sound of flowing water. But the whole stay experience can really be described as extremely bad: 1. When I just arrived at the hotel, Ctrip showed that the room type was upgraded for free. I asked about it specifically and was told that it had been upgraded. But it turned out that it was not upgraded at all! 2. I called the front desk to ask for the wireless password, but the phone in the room was broken and the front desk said they couldn't hear me. 3. The wireless network in the room cannot connect to the Internet. It shows that it is connected but cannot provide Internet services. 4. The air conditioner in the room makes strange noises, such as rattling. And the sound insulation is very poor (first time), you can hear the footsteps of people walking upstairs... 5. I went downstairs and asked the front desk to change rooms. During the process, a girl in yellow clothes (probably the supervisor) made me wait for a long time and her attitude was extremely bad! This time we moved to an upgraded room. I asked for two room cards. I went out for dinner at night, and when I came back, I couldn't open the door, so I went downstairs to swipe the room card again... 6. I tolerated all these problems, but the most intolerable thing was that the soundproofing in this hotel room was so bad that it made me question my life. Starting at around seven in the morning, I was woken up by noises from all directions, including the rooms on my left and right, upstairs, and in the corridor. It felt like I was sleeping in a public area. I could hear people walking and putting things away in other rooms, and even if something fell on the floor, I could hear it clearly. Moreover, my trip was about to end, and the weather was bad today, so I wanted to take a rest in the hotel, but it turned out to be a nightmare. The noise continued until 12 noon, and I recorded a lot of noise videos! You can only upload a 15-second video in the review. If Ctrip customer service or the owner of this hotel wants to hear it, I can package it and send it to you! As a permanent platinum member of Huazhu and a diamond card member of Ctrip, I have never written such a long review, and it was a bad review. I sincerely suggest that this merchant upgrade and solve the sound insulation problem, otherwise there will definitely be customer complaints about such problems in the future. The hotel has just been opened for a short time, and you can see that a lot of effort has been put into the design, decoration, and facilities. They also want to run the hotel well. Don’t let the problems of sound insulation and shortcomings in service ruin such a good hotel!"

"We had a goob time"

"The hotel's environment, facilities, and breakfast were all very comfortable, and I even got to try ******* butter tsampa for breakfast. The only thing that needs improvement is the completely transparent glass door for the bathroom. Especially for families traveling with daughters, the fully transparent toilet and shower made us all quite uncomfortable. Whenever my daughter or wife used the shower or toilet, I'd feel awkward and couldn't walk past."

"Absolutely terrible. Renovation starts at 9 AM every morning, causing headaches and incredibly loud noise. Despite reporting it to the hotel, no one has addressed the issue; the nauseating noise continues from early morning until the afternoon. The hotel completely ignores us, leaving us feeling neglected."

"Unfortunately I forgot to take photos. The hotel is very warm. The room I booked on Ctrip originally had no window, but after arriving at the hotel, the pretty lady at the front desk upgraded me to a room with a window for free. All the hotel staff had very good service awareness and attitude. You can also see beautiful ******* ladies and handsome ******* boys. I recommend everyone to stay in this warm hotel when you go to Maerkang"

"I wanted to experience the ******* style, so I chose this one which is very distinctive, has decent hygiene, and a great surrounding environment! The first floor is the restaurant with its distinctive yak hotpot, as well as Western food, pizza and steak. It is very suitable for those with children, as it can cater to both! The breakfast is also very *******, with butter tea and cakes. The boss is very enthusiastic and highly recommended!"

"First time staying here, the service was very good, and the room was upgraded! Rich ******* style, free parking, large parking lot, rich breakfast, and a pleasant stay!"

"I booked Hanting for a business trip. The stay was very nice. The front desk was very friendly and the breakfast was very rich. Maerkang is a good place with blue sky, white clouds and snow-capped mountains. I will choose this place again next time I go on a business trip."

"Clean and hygienic! good service!"