Guest User
September 6, 2024
This is really the worst hotel I have ever stayed in. A five-star hotel at a five-star price. The staff in the store acted like they were worth millions and their service was very bad. It was very noisy outside at 7 or 8 o'clock in the day. The sound insulation was super poor! At 2 or 3 o'clock in the middle of the night, the floor and the machine outside kept making noises. It was 30 degrees without air conditioning, and all the pillows had a peculiar smell. When I told the front desk about these situations during the day, they acted as if they had no choice but to change the room. After changing the room, it was still the same, and they insisted that there was nothing wrong with the air conditioning. We just needed to explain that the pillows were changed, and they acted indifferently as if we were deliberately looking for trouble. The hygiene was terrible... There were so many things to complain about! It's not as good as a hotel that costs 2,000 yuan a night, at least they have air conditioning! Be careful when choosing to stay!
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