Novotel Hotels in Bangkok

Location was great, many amenities n access to malls n bts was easy. Erawan shrine was just a 10mins walk away. The staffs was kind enough to let me check in about 4hours early n free upgrade of our room too. Their staffs is friendly n always greet us with a smile, although the building looks old but is very clean n interior looks great!

This is our 3rd stay at Novotel Platinum Pratunam and it's also another great stay just like the previous two. The rooms are comfortable and well furnished. We enjoyed great views from the 24th floor of the hotel room. Breakfast also has a lot of choice and never repeated for the 5 nights we stayed. We just wished there were a bit more meat dishes. The highlight of our every day staying at the hotel was the executive lounge that serves delicious small bites from 5-7pm. There are always 4 delicious finger foods, and 4 desserts daily, and they never repeated for any of the days. We were also happy with the service provided by Best and Alin in the lounge. All in all, another enjoyable stay at the novotel again and we look forward to returning again next year.

For part of our honeymoon, my wife and I stayed in the Executive Suite at Novotel Bangkok Sukhumvit 20, and it was a truly exceptional experience. Room: The Executive Suite was perfect for our special occasion—spacious, beautifully furnished, and equipped with all the amenities we needed for a comfortable stay. The room offered a modern, elegant design with plenty of space to relax and enjoy our time together. Breakfast: Breakfast at the hotel was a highlight each morning. The buffet featured a wide range of dishes, with new options added daily. From fresh pastries to local Thai delicacies and a variety of Western choices, there was something for every palate. Executive Lounge: Having access to the Executive Lounge was a fantastic perk. Throughout the day, we enjoyed a variety of delicious refreshments, and from 5-7 pm, we indulged in complimentary cocktails and other alcoholic beverages whilst looking out over the city as the sun set upon it. The relaxed atmosphere and attentive service made it a great place to unwind after a day of exploring the city. Service and Management: The staff at Novotel were genuinely lovely—attentive, friendly, and always ready to assist with a smile. The hotel is clearly well-managed, with everything running smoothly and efficiently, adding to the overall sense of comfort and relaxation. Location: Novotel Bangkok Sukhumvit 20 is ideally situated in one of Bangkok’s most vibrant districts, offering convenient access to a range of amenities and attractions. The hotel is just a 10-minute walk from both the MRT (Metro) and BTS (Skytrain) stations, making it easy to explore the city. The surrounding area is bustling with a variety of dining options, from street food to upscale restaurants (I strongly recommend Esaan Nation Kitchen) as well as numerous massage parlors for a relaxing experience after a day of sightseeing. For shopping enthusiasts, Terminal 21 Plaza is nearby, providing a convenient spot for quick shopping. While it’s great for a casual browse, we found Icon Siam to be a more enjoyable destination for a full shopping experience. Additionally, the area is well-equipped with essential services, including hairdressers, laundry facilities, and a 7-Eleven just 50 meters up the street, perfect for grabbing late-night snacks or drinks. This prime location offers the perfect blend of convenience and local charm, making it an excellent base for exploring Bangkok. Overall Experience: Our stay at Novotel Bangkok Sukhumvit 20 was everything we hoped for and more. The combination of a luxurious suite, excellent amenities, and outstanding service made it the perfect choice for our honeymoon. We would highly recommend this hotel to anyone looking for a memorable and enjoyable stay in Bangkok. Rating: 5/5 – An exceptional experience for couples or anyone seeking luxury and comfort in the heart of Bangkok.

Good clean hotel with friendly and well assisted staff. Close to all amenities. Check in deposit seems a little high. Would appreciate if this was known prior to booking.

Quiet as not near the main road, easy to find using Grab (app). The bed is comfortable, not hard not too soft. Has micro oven, fridge and laundry machine. The lamps look nice. The continental breakfast is simple, but ok for business trip. Noodles, mandarin (orange) and peanut butter is good. Has shuttle to BTS and hospital in the nearby every 30min. Quite different style from Novotel in the UK, but would be cozy to stay, if the hotel Wi-Fi hadn't gone down for 3 days since day 1.

Service was good, frontline staff very helpful, buffet breakfast multiple choices, would have preferred the option of scrambled eggs/omelet, otherwise no complaints at all. Room was clean and comfortable, again no complaints, cleaning staff very helpful and friendly. A little out of town, but plenty of Department stores close by and excellent food halls. Overall a very satisfactory trip.

Went with family and booked a one bedroom suite. Great location, lovely room with an extra bed, good pool, nice staff, wonderful room service. Away from the hustle bustle in Sukhumvit area. Very close to 7/11 and couple of Indian restaurants though not tried. The breakfast area is little small so choose your time accordingly else one has to wait or sit outside. Vegetarians will have a nightmare as there's not much in the menu, but they have lovely kitchen in the room. So, I would strongly suggest to carry maggi and other stuff if you are going from India. We didn't carry anything and we missed it. Washing machine inside the room is very useful if the stay is for 4-5 days. Skytrain station is a little far from there but I would recommend not to use it as taxis are far cheaper for the shorter distances. Ms. Cream at the reception is needed to be given a special mention here as she was really good at her work in terms of check-n and other queries. The entire staff is extremely helpful. Overall, recommended.