Cape House Langsuan Hotel

酒店有啲舊，但正體都整潔，環境清靜，服務員熱情有禮，改善地方，我用了房間浴袍去遊泳弄濕了，第2天執房沒有更換，住的房間有客廳和餐桌欠缺一盒紙巾，我自己需要到7-11購買。

門不好開，早餐不錯。位置很中心

A very angry and disgusting experience. I have been to Bangkok several times, including several hotels on this trip to Thailand. This hotel is the worst, most disgusting and most unsatisfactory, bar none. I very much regret booking this hotel. The comparison of my accommodation experience today made me feel that the nearby Grand Hyatt Erawan, Courtyard, Anantara, and Ratchadamli, which were just normal and satisfactory accommodation options at the time, were just like Like an angel. Because I am lazy, Ctrip rarely writes reviews. This incident made me so angry that my hands were shaking and I had to write it down to save everyone from the trap. It was like a ** shop. First of all, the check-in time was very long, it took about fifteen minutes. Secondly, because we had to catch a flight the next day, we rushed here from other hotels nearby in the early morning. Because it was very late, I communicated with the front desk if they could give me a room in the non-smoking area. If there is a high floor, try to give it to me. The front desk said it was no problem and asked us to wait for the room to be cleaned. We waited for another ten minutes... The front desk told me that I needed to pay a deposit of 1,500 baht. I paid the remaining 1,000 baht in cash, and he said 1,000 baht was not enough. Can. As a result, when I checked out the next day, I was told that there was no refundable deposit because what I paid was not a deposit and they did not charge my deposit. The money I paid was for the room upgrade fee. I was instantly furious. Last night, the waiter didn't tell me about the room price at all. He only told me it was a deposit. This was tantamount to fraud. After the communication, the front desk had a tough attitude and refused to refund. They took a photo of the dirty clothes bag that every hotel provides to guests to take away clothes and asked me if I had taken this bag with me. I said that all hotels used it to put dirty clothes. Let the guests make their own arrangements. The front desk told me that they had to pay 200 baht for this bag. First of all, the time he asked me about the dirty clothes bag was only a minute after I checked out and went downstairs. Secondly, they specially took a picture of the dirty clothes bag to ask the customer for money. At first glance, he was a repeat offender. This would never happen in any store in the world. , disgusted and angry, I poured the clothes in the dirty bag directly into other bags and gave them to them, refusing to be blackmailed. They quickly retrieved the bag. Then let’s talk about the deposit. I was so angry that I no longer wanted to communicate with the front desk, so I picked up my phone and asked to record the name and work badge of the staff member who communicated with me, as well as the name of the staff member who checked in yesterday. I am going to argue the case with Ctrip, and I am going to start recording videos to record all the communication and discuss the matter. At this moment, a dramatic scene occurred. The woman nervously covered her name and number, blocking it with force to prevent my mobile phone from recording any situation, and it was even less possible to tell the name of the colleague who communicated yesterday. All the staff at their front desk acted like gangsters in a black shop and concealed their names, faces, and even their hotel's logo with a guilty conscience. I have never encountered any high-end hotel where employees refused to communicate openly and tell their names when encountering problems. They even covered their faces and work badges as if they were afraid of the March 15 crackdown. The more dramatic scene was when I refused to put down my phone, they screamed and told me, I will refund your deposit but you will stop filming us. Then my hands shook with anger and I had to refund the money within a minute. What's even more ridiculous is that they held my deposit tightly in their hands, and told me that the condition for refunding it was that I have to delete the photo of the lady's name and number and the hotel's stand that I just took. What makes me even more guilty is that after I deleted them, they stared at me and deleted the deleted files in the Apple photo album again to ensure their safety. Just like that, they confirmed that there was no evidence left before returning the deposit that originally belonged to me. If I were a weak and resigned person, I wouldn't get a penny back. I am not a weak person who is easy to bully. I went through many twists and turns to get what was originally mine. I have never encountered the normal deposit refund problem in any hotel in any country in the past. Within a minute, the hotel had all the photos of the dirty clothes bags that hotels usually give to guests asking for a price, extorting money on the deposit, and was afraid to provide any real information or evidence. It's really very irregular and disgusting. If I added the 1,500 baht they were going to extort to the price of my stay that night, I could have booked hotel services and configurations like Conrad and Anantara, so why should I stay here? Simply unbelievable. Secondly, let’s objectively comment on other aspects of this hotel. This is my most unsatisfactory and failed choice in all of Thailand. The renovation date written on Ctrip is 2023. I think this also involves false advertising and fraud. The aging of the room is so serious that it is not at all like the frequency of use and obsolescence two years after the renovation. The faucet adjustment is aging and the hot and cold water is uneven. The aging and asymmetry of the temperature control faucet caused me to be almost scalded by the extremely high temperature of the hot water end several times. The microwave, refrigerator and washing machine were all yellow and dirty and almost impossible to use. The quality of toiletries is extremely poor, which is comparable to that of domestic 800-tier small hotels. The telephone and air conditioner used to call the front desk are all seriously aged. The curtains are yellowed and the water pipe switches are severely aged. There is no smart light control device, and several desk lamps are manually controlled. The kitchen coffee table and dining table were greasy and dusty. It feels like it's not the same room as the picture. The space setting is extremely unreasonable, and it is filled with shabby furniture that pretends to be empty. There is no dressing area, and the effective space for movement is very small. It is very inconvenient to walk after putting down the 28-inch suitcase. It is not even as good as the layout of a 25-square-meter room in some hotels. The hotel is just a small black village folk custom, with no independent buildings or commercial communities at all. It's just a short-term rental in an apartment where a few people rent a few rooms. There is no concierge or any services that add the value of hotel services. If it is a super low-price personal B&B, I can accept it, but if it is a star-rated hotel, it is disgusting and outrageous, and the quality is wrong. In short, to avoid lightning for the students behind you, be sure to choose carefully and don’t spend money to make people feel disgusted!

The location is excellent, you can walk to the Erawan Shrine and Chulalongkorn University. I like this kind of serviced apartment very much, the room is large and comfortable, the floor is high, there is a swimming pool, Western breakfast, and free parking. In this most lively city center, the price-performance ratio is very high. The biggest surprise is the postcard on the bedside. Suddenly I found that this hotel is the same as the Phuket CAPE PANWA Hotel, which is the home of Ou Er in the TV series "Love". For my favorite BKPP, I plan to stay in this hotel next year. It's great.

There was no greeter at the door on the day of check-in. I stayed for six nights and only had an employee help carry my luggage when I left on the last day. The air conditioning in the lobby on the first floor is sufficient, but there is no ventilation in the elevator. It is very stuffy and slow. The windows are open in the corridor, so it's also stuffy. The guest room is large in size but slightly old, and the hygiene is average. After wiping the frequently touched bathroom countertop, living room coffee table, dining table, and bedside table with disinfectant paper towels, they are basically all black. The bed is very hard, but it comes down to personal preference. On the day of check-in, the air conditioning was not turned on in the room, and the temperature was at least 30 degrees. However, the air conditioning was very efficient and cooled down after a while. The noise was basically normal. It was slightly noisy but acceptable. The hotel staff are very enthusiastic and can communicate in English fluently. The safe couldn't be opened on the last day, and someone came to solve it within 5 minutes of calling, which was very efficient. I haven't had the free breakfast, and I took a look at the lounge, but it's not interesting. Basically, this is not like a hotel, but more like a well-managed short-term rental apartment. Don't expect a 5-star hotel in terms of facilities, so it is basically a good choice.

Stayed for 9 days from 30th to 8th. It felt like home as soon as I entered the room. Overall, I was very satisfied. After all, the price was not cheap. 😭 9 days cost more than 8,000 RMB. Isn't it exaggerated? Are air conditioners in Thailand noisy? I see that every hotel has such comments, and this hotel is no exception. The room air conditioner was turned on on the first night, and it was indeed a bit noisy. Later, I didn't turn on the room air conditioner to sleep, and only turned on the living room air conditioner. I didn't feel hot or noisy. The location is great. There are 2 711s opposite the hotel, and it takes 7 or 8 minutes to walk to the Erawan Shrine. Paragon and big c local supermarkets are 20 minutes walk. They are very convenient! Worth recommending

酒店的位置很好，為了拜四面佛特地訂的這，酒店對面有個靜spa，提前訂了去做也蠻不錯的，總體還是比較滿意的