Guest User
June 30, 2022
Checked in probably pass 1am, noone at the reception. We tried calling them, the phone in the lobby rang... Finally someone arrived to let us check in after 20 mins of waiting.
Breakfast wasn't great. Food spread consists of fried noodle, fried rice, fried nugget, eggs, sandwiches, bread, cornflakes, tea, coffee, cordial. Food was so so.
Very basic room, no hair dryer, no tissue (just half a roll of toilet paper in the toilet), no cotton buds nor moisturiser provided.
As we were checking out, the receptionist asked us to wait. Apparently something about us haven't paid yet. My assumption is that they are unable to see trip.com booking and payment. We were late for an appointment as the lady made us wait almost 20 minutes. And even after that, 'please wait'...
Would expect more from this hotel but unfortunately it didn't meet our expectation especially the waiting part.