Guest User
February 18, 2025
We had the most amazing time at the Shearwater. The lobby is huge! In fact the whole hotel has so much space. The room was very comfortable and it was nice to have a bathroom that is separate from the room itself. This had a bath & a shower. We had a 1 hour massage in the spa which was very relaxing and well needed! A big thank you to Jean & Grace for their help with this. Two very experienced masseuses with a pleasant and professional manner. The pool, sauna & steam room were were a treat too, clean, warm and not too busy. We dined in the canal bistro & bar - Wow! We were taken aback by how good the food was. We had the chicken wings & black pudding to start, followed by the chicken supreme & feather blade steak for main and shared the brownie for dessert. The meat was cooked to perfection and the sauces included were very tasty. A big thank you to John from the bar for his warmth & brilliant customer service skills. We didn't get the name of our waitress but she was really polite and kept apologising for the delay. But we were amazed on how quick everything was! The only downside was the late night loud music coming from a valentine's ball event but we were so tired from all the relaxation & food that it didn't affect us too much. Overall, we had a remarkable time and would love to visit again. Thank you to all the shearwater staff and we hope to see you soon in the future!