Legian | 0.66km from Putu Tailor And Leather By Vanda
With a stay at Pullman Bali Legian Beach in Legian (Legian City-Centre), you'll be within a 5-minute walk of Kuta Beach and Legian Beach. This resort is located 1.8 mi (3 km) from Seminyak Beach. This resort is internationally certified sustainable by Green Globe and also certified food safety HACCP by Environmental Health Consultancy.
Dip into one of the 2 outdoor swimming pools, an all-ages Garden Pool or adults-only Infinity Pool; or enjoy other recreational amenities including an attached winery and a fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and wedding services. Enjoy international cuisine at Montage, All-Day Dining, an all-day dining restaurant which features a garden and pool view. You can also stay in and take advantage of the room service (during limited hours). Wind down with a drink at one of the 3 bars/lounges or 2 poolside bars. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Legian? This hotel has facilities measuring 3229 square feet (300 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite. Make yourself at home in the air-conditioned rooms featuring minibars and LCD televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall shower heads.
GGuest User2023.05.04
During my recent stay at the Pullman Legian in Bali, I was left disappointed by the overall experience. Despite the hotel's appealing facade and convenient location in Kuta, the room itself fell short of expectations. First and foremost, the room I stayed in, which was supposedly a pool-front location, had a persistent dampness that was immediately noticeable upon entering. This unpleasant atmosphere made it difficult to fully enjoy the space and left me feeling uncomfortable throughout my stay. Moreover, the cleanliness of the room was far from satisfactory, and it did not live up to the standards one would expect from a hotel of this caliber. In fact, the cleanliness level was more comparable to that of a two-star hotel in the Kuta area. The state of the bathroom floor was particularly disappointing, with visible damage and an overall dirty appearance. The wooden parquet flooring was scratched in multiple places, which gave the room an unappealing and poorly-maintained aesthetic. To make matters worse, even the simplest details seemed to have been overlooked. For instance, the chair in the room displayed signs of rust, which further added to the feeling of neglect. The water hose attached to the bathtub appeared to have never been cleaned, as it had a noticeable buildup of mildew and left a silky feeling on your hands when touched. Considering the brand reputation of Pullman, I expected a much higher level of cleanliness and attention to detail. Unfortunately, my experience at the Pullman Legian fell short in these aspects, making it difficult for me to recommend this hotel to others. On a positive note, the location of the hotel was undoubtedly convenient, situated in the heart of Kuta Bali. However, the disappointments encountered within the room overshadowed this advantage. In conclusion, despite the attractive facade and prime location of Pullman Legian in Bali, the lackluster room conditions and subpar cleanliness detracted significantly from the overall experience. If you value cleanliness and attention to detail in your accommodation, I would recommend exploring other options in the area before considering a stay at this hotel.
Legian | 0.88km from Putu Tailor And Leather By Vanda
With a stay at The Stones - Legian, Bali - Marriott Autograph Collection Hotel - CHSE Certified in Kuta (Downtown Kuta), you'll be steps from Kuta Beach and 4 minutes by foot from Legian Beach. This 5-star hotel is 2.1 mi (3.4 km) from Double Six Beach and 3.4 mi (5.4 km) from Eat Street.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a spa tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and an arcade/game room.
Enjoy international cuisine at Stones Kitchen, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Kuta? This hotel has facilities measuring 32292 square feet (3000 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 307 air-conditioned rooms featuring minibars (stocked with some free items) and espresso makers. 42-inch LED televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
GGuest User2023.03.22
Wow wow wow This hotel is absolutely amazing! I have wanted to stay here for so long and finally got the chance for a special stay (we just got married). From the time we arrived (which was late at night) we knew we would love our stay. Yuda at check in was so welcoming and friendly - the positive stay just continued from there We had just come from a 5 star hotel in Australia and let me say, the Stones outshines the Crown in Australia anyday!!! The location is opposite the beach - right in Legian, so perfect spot. Plenty of lovely restaurants within walking distance, and you can pop just across the road to the beach bars for a drink and watch the amazing sunsets We had a plunge pool room - which was perfectly located within the hotel (room 157). We love the ground floor rooms. The room itself was nice and spacious, very clean, quite and the beds super comfy. We didn’t really use the plunge pool though as sadly the water is freezing!!! The main pool was perfect temperature and we swam in that a lot - it’s huge! There is plenty of room for everyone and getting sun most of the day, it’s not cold. They also provide big pillows in the pool - so you can float about and relax The ice cream man floats around throughout the day and brings popsicles and fruit sticks - it’s a lovely gesture. Also the HAPPY HOURS - they are awesome, from 12-6pm (buy one get one free on selected cocktails and beers) Breakfast options are next level - from Asian inspired to western and even a donut wall, there is something for everyone. You can get anything made fresh too The hotel also has a big lobby with chess and a pool table to have friendly games with people which was a great idea We can’t wait to stay again!!!
Legian | 1.02km from Putu Tailor And Leather By Vanda
Strategically located just across the street from the well-known sunset spot Kuta Beach and only 20 minutes drive from Ngurah Rai International Airport, Tribe Bali Kuta Beach offers stylish contemporary hotels for everyone, every day with 165 guest's rooms and suites that represents urban luxury. Offering one of a kind traveling experience with a social and dynamic atmosphere, everyone is invited to enjoy the stunning view of Kuta Beach from the rooftop restaurant and swimming pool.
GGuest User2023.06.07
The Tribe Hotel in Kuta is a very modern, newly opened, and well-located boutique Hotel. It is on the one hand directly at the beach, close to shopping opportunities and the airport. Therefore, a perfect opportunity to start a Bali trip if after/before a flight a good price/value accommodation is searched for. The rooms are very convenient with enough space for luggage. While it has an open design for bathroom, the shower and toilet are separated and enclosed. The amenities including shower gel are of high quality. The hotel has a very spacious rooftop area, with an infinite pool, some sun/day beds, relaxing lounge area and a restaurant. The food in the restaurant is a mix of western, Italian and local, in a good quality. Drinks offering are standards, with a mix of local and global wines. At the same restaurant, breakfast is also served which offers a broad variety of western and Asian food. Highlight of the hotel is the fantastic staff, which is on the one hand extremely professional and well-educated, on the other hand finding the perfect balance of being casual. The staff is very proactive and helpful, and their smile at the check-in area is always very warm and a big pleasure. This is a common habit across the whole hotel, which makes the stay a pleasant experience.
Excellent
215 reviews
4.5/5
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INR 6,844
per night
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Kuta | 1.17km from Putu Tailor And Leather By Vanda
Located in Kuta (Downtown Kuta), The Akmani Legian is within a 15-minute walk of Kuta Beach and Legian Beach. This family-friendly hotel is 0.6 mi (1 km) from Bali Bombing Memorial and 0.7 mi (1.1 km) from Beachwalk Shopping Center.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and a fitness center. This Art Deco hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy Italian cuisine at Terrace Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a computer station, express check-in, and express check-out. A shuttle from the airport to the hotel is provided for a surcharge (available on request), and free self parking is available onsite.
Make yourself at home in one of the 154 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
GGanesan2023.01.28
It was a pleasant experience, the staff working were very friendly as well.
Seminyak | 1.63km from Putu Tailor And Leather By Vanda
With a stay at Kanishka Villas in Seminyak (Sunset Road), you'll be within a 5-minute drive of Seminyak Beach and Seminyak Square. This 4.5-star hotel is 2.8 mi (4.4 km) from Kuta Beach and 0.7 mi (1.1 km) from Eat Street.
Take time to pamper yourself with a visit to the full-service spa. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge).
Take advantage of the hotel's room service (during limited hours). Continental breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.
Make yourself at home in one of the 27 air-conditioned rooms featuring refrigerators and minibars. Cable programming and DVD players are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
GGuest User2023.05.04
Kanishka provided us with the ideal holiday in Bali! It is centrally located in Seminyak. Just walk out the door and there are all the shops, restaurants and facilities. The rooms are beautifully decorated and very clean. Our room came with a private pool. The staff are friendly and helpful. We highly recommend Kanishka!
Kuta | 1.92km from Putu Tailor And Leather By Vanda
With a stay at The Kuta Beach Heritage Hotel Bali - Managed By AccorHotels - CHSE Certified in Kuta (Downtown Kuta), you'll be a 4-minute walk from Kuta Beach and within a 5-minute drive of Legian Beach. This 4-star resort is 2.1 mi (3.5 km) from Double Six Beach and 2.6 mi (4.1 km) from Seminyak Beach.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool and a fitness center. Additional features at this resort include complimentary wireless Internet access, concierge services, and a television in a common area.
Grab a bite to eat at the Waves Restaurant, a restaurant where you can take in the pool view, or stay in and take advantage of 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Kuta? This resort has facilities measuring 6071 square feet (564 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 159 air-conditioned rooms featuring LED televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
GGuest User2024.06.23
The entrance was a bit subtle, given that it’s a five stars hotel. Room was more than comfortable, with two side make up mirror available, perfect for girls‘ trip. But amenities and furnishing were a bit outdated, a far cry from what they were shown in trip.com. Location was great with a convenience store next door.
Seminyak | 3.15km from Putu Tailor And Leather By Vanda
With a stay at Montigo Resorts Seminyak - CHSE Certified, you'll be centrally located in Seminyak, a 7-minute walk from Seminyak Beach and 15 minutes by foot from Seminyak Square. This 4.5-star hotel is 3.1 mi (5 km) from Double Six Beach and 3.4 mi (5.6 km) from Legian Beach.Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge).At Montigo Resorts Seminyak - CHSE Certified, enjoy a satisfying meal at the restaurant. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Make yourself at home in one of the 62 air-conditioned rooms featuring LED televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless Internet access is available to keep you connected. Private bathrooms have complimentary toiletries and bidets.
GGuest User2023.06.30
Very nice mid range hotel in good central location in Seminyak. Close to many things, circle K across the road, W and Potatoe Head nearby. We visited Woo bar at W and that was amazing. Walked thru Potatoe Head and way too busy, didn’t stop. Had dinner twice at Biku, it’s always wonderful. Good but expensive homewares store next door to Biku. Massage places across the road, didn’t use the in-house one. Everything lovely and clean and well maintained. Didn’t like the pillows, but that’s just me!!! Big bathtub in bathroom. We had a ground floor room, I forgot to ask for a high level one. A couple of times people sitting on tables right by our room, luckily they were not too noisy or there too late, but something to consider. Three different pools to use, water quite cool!!! Staff amazing, so helpful and friendly. Able to rent scooters on-site. Breakfast was plentiful and lots of variety. Only negative is no direct access to beach. We did find this hard! Besides this, highly recommend this hotel!
Seminyak | 3.31km from Putu Tailor And Leather By Vanda
When you stay at Potato Head Suites & Studios - CHSE Certified in Seminyak, you'll be on the beach, a 3-minute drive from Seminyak Square and 6 minutes from Seminyak Beach. This 5-star hotel is 4.7 mi (7.6 km) from Kuta Beach and 0.6 mi (0.9 km) from Eat Street.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and bicycles to rent. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and a picnic area.
Grab a bite at Potato Head Beach Club, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at the bar/lounge, the poolside bar, or one of 2 beach bars. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Treat yourself to a stay in one of the 225 individually decorated guestrooms, featuring private pools and LED televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as safes and desks.
GGuest User2022.07.28
I can’t wait to return! Don’t think twice about it. I am traveling in a group of 5, I myself single in the studio worked beautifully. From arrival we were greeted at the airport quickly to the property where we were met once again with a warm welcome and orientation of our home for the next 6 days. Their story can be found on their website and is worth a read. We participated in their yoga classes, meditation, sistrum, ice bath, sound healing sessions. Kim is amazing and has impacted my life in a way no one else could touch. I wonder if she knows? A good selection from their breakfast menu was included, enjoyed it next to the pool near the ocean across the way. Potato Head was the first week of our journey to Bali and I now believe it when they say that when the stars align, you’ll know it. And Fysh, if you could be so blessed to meet her here. She took care of our group with her heart and it is still felt! I’m not going to ruin it for you. It’s something you just have to experience for yourself ✨ Pro Tip: Seva Hawaii (on Instagram) may help you elevate your experiences and curate an itinerary for you: From Bali to Java! xo, Anastasia
Seminyak | 3.56km from Putu Tailor And Leather By Vanda
When you stay at W Bali - Seminyak - CHSE Certified in Seminyak, you'll be on the beach, a 3-minute drive from Seminyak Square and 9 minutes from Seminyak Beach. This 5-star hotel is 4.9 mi (7.9 km) from Kuta Beach and 10.6 mi (17 km) from Sanur Beach.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a 24-hour health club, an outdoor pool, and a sauna. This Art Deco hotel also features complimentary wireless Internet access, concierge services, and babysitting (surcharge).
Grab a bite at Starfish Bloo, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at W Lounge. Relax with a refreshing drink from the Woo Bar or one of the 3 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Planning an event in Seminyak? This hotel has facilities measuring 3767 square feet (350 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 233 air-conditioned rooms featuring iPod docking stations and minibars. Rooms have private balconies. LED televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Partially open bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
GGuest User2023.10.05
Location is very good as its at the beach. And easy to access from the airport. The amenities are super! The gym has good equipment and there is complimentary access to sauna and plunge pool. The buffet breakfast is great but have to go early to get a table at the restaurant with the beach view. The rooms are great as well, very clean. A bit pricey but overall was an enjoyable stay! The room bath and shower does not have a door
Seminyak | 4.08km from Putu Tailor And Leather By Vanda
Stay and play in the sweet spot between Seminyak and Canggu at Aloft Bali Seminyak. Located near Bali’s stunning beach, our hotel offers the best of both worlds the vibrant entertainment and dining of Seminyak and the laid-back, surf-friendly vibes of Canggu. Perfect for digital nomads and influencers, our industrial-inspired, lifestyle-focused hotel welcomes you with distinctly local touches.Dive into our vibrant social scene with signature cocktails at the w xyz™ bar, a game of billiards in our lobby, or a dip in our rooftop infinity pool overlooking the stunning ocean. Savor fresh, diverse fares of Indonesian, Asian, and International cuisine at KAHUNA Rooftop Pool and Restaurant while taking in Bali's stunning views.Recharge in our rooms with relaxing rainforest showers, and ultra-soft beds. Whether you’re surfing, diving, dancing, or swimming your way through Bali, stay energized at our 24-hour Re:charge fitness center, and grab a quick snack from Re:Fuel by Aloft.
GGuest User2023.05.09
Very strategic hotel location. I had been here before once for a quick bite at Kahuna and this time decided to stay a night with the family. We were greeted with smiles everywhere we went; the security at the front, the reception, resto and kitchen staff at breakfast, even housekeeping staff that passed us by in the hallway. The hotel itself is quite small, but the room was spacious. Everything in the room was great. Seamless Wi-Fi connection (attended an online meeting immediately after check-in with no issues), huge TV, comfy bed, plenty of power outlets (including USB ones) to charge our many devices, perfect water temperature and pressure in the shower, really cold air conditioning. We didn’t want to leave the room 😆 Great view from the Kahuna rooftop restaurant of Batu Belig Beach and the sunset. The infinity pool was also nice. It seemed like a perfect place to soak in some sun. It’s such a pity that it was windy and a bit gloomy when we were there, otherwise my son would be reluctant to get out of the pool. Breakfast was served in Kahuna as well; it was really great and had many choices, with a buffet and ala carte options. Everyone at Kahuna was very attentive and helpful. Parking is free, but the basement parking area is small, so if you’re planning on bringing a car, you might want to inform the hotel in advance, which we did, and were able to secure a spot. Overall, nice hotel and awesome people. Would definitely come back!
Outstanding
138 reviews
4.6/5
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INR 6,085
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No.1
4.3/5
71 review
Grand Sinar Indah
Legian, Bali | 0.1KM from Putu Tailor And Leather By Vanda
"Great stay!""Great location"
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No.2
3.7/5
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Boss Legian Hotel Powered by Archipelago
Legian, Bali | 0.32KM from Putu Tailor And Leather By Vanda
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No.3
4.4/5
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Fairfield by Marriott Bali Legian
Legian, Bali | 0.58KM from Putu Tailor And Leather By Vanda
"Friendly owner""Delicious breakfast"
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No.4
4.4/5
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Luminor Hotel Legian Seminyak - Bali
Legian, Bali | 0.58KM from Putu Tailor And Leather By Vanda
"Great stay!""Delicious breakfast"
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No.5
4.3/5
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Siesta Legian
Legian, Bali | 0.68KM from Putu Tailor And Leather By Vanda
"Great stay!""Clean and tidy"
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No.6
3.7/5
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Melasti Beach Resort & Spa Legian
Legian, Bali | 0.16KM from Putu Tailor And Leather By Vanda
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No.7
4.2/5
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Borough Capsule Hostel Bali
Legian, Bali | 0.28KM from Putu Tailor And Leather By Vanda
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No.8
4.2/5
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Sevn Legian
Legian, Bali | 0.22KM from Putu Tailor And Leather By Vanda
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No.9
4.6/5
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Ossotel Legian
Legian, Bali | 0.3KM from Putu Tailor And Leather By Vanda
"Great service""Great swimming pool"
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No.10
4.2/5
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The Sun Hotel & Spa Bali
Legian, Bali | 0.77KM from Putu Tailor And Leather By Vanda
"Great stay!""Great service"
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Latest Reviews for Bali hotels
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Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
4.7/5
Outstanding
GGuest UserThis hotel is on a secluded part of the south coast of Bali, a short distance from Kuta. Our pool suite was vast, with the bathroom being open to the pool. Service is immaculate and the food is of a very high standard. The quality of the drinks, not so much, although when they opened their new Beach Club this should be rectified, according to staff. There are great deals to be had here. They have 24 hour security and airport pick up service. Staying for a few days could get your free breakfasts (that are very good) and other gifts. Highly recommended.
GGuest UserOur inaugural stay in Sanur, Bali, exceeded expectations. Situated by the beach with cafes in close proximity, the hotel's location was superb.
Initially booked for a pool access room, we were pleasantly surprised with a complimentary upgrade to the Ocean View Pool Suite. The room, impeccably clean and beautifully adorned, featured a private pool with captivating views of both the pool area and the beach.
The staff's friendliness and helpfulness, coupled with twice-daily housekeeping checks, ensured our needs were consistently met. Our time here was thoroughly enjoyable, and a return visit is certainly on the horizon
DDanielleIt was amazing! The location is perfect, very close to airport, the service and breakfast is amazing.
Very friendly staff.
The room is a dream, the private pools are calm and cosy.
LleblebLoved our stay at Hava Ubud. The location was perfect , just 10-15mins away from Ubud central.and the amenities were all clean. Staffs were super friendly and constantly make you feel welcome and safe. They were also helpful in attending our request throughout our stay. Its a shame that we couldnt stay longer.
Only downside was the false advertising from TRIP.COM as the website shows a different picture than the actual rooms. For the deluxe room with bathtub, you actually have to top-up extra (~$1.5million rupiah) for it. Trip.com should specify the room amenities properly to prevent any mixups for other future guests.
Thankfully the service was top notched that made it ok to pay extra for the room we wanted.
My recommendation is to not book from trip.com but from a more reliable provider instead.👍
TTdkzawOverall:
Hilton Bali Resort is an excellent choice for both families and couples seeking a luxurious getaway in Bali. With its stunning location, exceptional service, and wide range of amenities, it promises a memorable stay that combines relaxation, adventure, and cultural experiences. Whether you're lounging by the pool, indulging in a spa treatment, or exploring the beautiful island, Hilton Bali Resort delivers an unforgettable experience.
SSaowaluck PrommetDuring my stay at the hotel from July 14th to July 18th, I encountered several issues that I wish to bring to your attention:
Upon my arrival on July 14th, I had booked a room with a King bed, but upon arrival, I discovered that my room had a twin bed configuration instead. After requesting a change and mentioning that I am a ”Diamond Member,” the room was switched to a King bed within 10 minutes. However, there were no welcome amenities set up in the room.
On July 15th, I called reception (dialling ”0”) to inquire about breakfast and requested to invite my friend as part of my membership benefits. The receptionist took some time to check and later informed me that if my friend joined me, there would be an additional charge due to hotel policy regarding a third person. I was surprised that the receptionist was not aware that I was staying alone.
Throughout my stay, turndown amenities were never set up, which was disappointing as a ”Diamond” member. It seemed that the hotel overlooked this aspect of service.
On the day of my departure July 18th, which also happened to be my birthday, no one acknowledged this special occasion. During breakfast with my friend, I observed another guest receiving birthday wishes and a cake from the restaurant staff. When my friend informed the staff that it was also my birthday, it took another 10 minutes for a birthday cake to be brought to my table with a birthday song.
Overall, while the hotel's public areas were well-maintained and had a pleasant ambience, the service experience fell short of expectations. I believe there is room for improvement, particularly in ensuring that the service matches the level expected by loyal members like myself. Staff were generally kind and polite, but attention to detail and proactive guest recognition could be enhanced.
Thank you for your attention to these matters. I trust that my feedback will contribute to improving future guest experiences at your establishment.
GGuest UserVery disappointed stay! Stayed in October 2022 loved it loved everything. This stay we were not told about the breakfast not being buffet style well at least being dramatically downsized and put out the front at Papas Beach Cafe. The selections were bland and mostly asian style nothing like it was in October and that was why we rebooked! The pool deck is a accident waiting to happen very very dangerous. My daughter room key was re programmed at least 20 time is 6 days very very frustrating with 3 little boys in tow to have to go from 1 end of the property to the other to report it. On the good side the staff are amazing so friendly welcoming and 10/10 to the chef at Papa's cafe for inviting the 3 boys into the kitchen to make and prepare and serve the best Pizza's I have ever eaten. The Alam KulKul is in a great position and the staff are worth staying for but quite a bit needs to be done to make it great
GGuest UserAmazing hotel 1 the best in Kuta when it comes to the location, standards and keeping the resort clean and in perfect condition. Rare in Bali! the rooms are extremely comfortable, with full amenities and extremely well maintained. Beautiful Balinese style with high end products, similar standards with any international Hotels. Amazing pool size middle of a beautiful landscape, just hard to believe you are at the heart of Kuta. Breakfast is one of the best around Kuta too. So much choice to accommodate large nationalities, from Balinese, Indian, asia, continental, international etc… The staff is just amazing, extremely friendly and efficient. Nothing is perfect in life and things can happened! just address it to the front office and in the next 5 minutes someone will fix your issues, including technical issues you could have in your room. Ayu at the front office is a gem! what an asset to the Ramayana. She is so efficient and professional. Same with Endra at the Gabbah restaurant - what an amazing waiter! kindness and so professional with perfect English skills…. just another amazing asset to the Ramayana. The Resort manager is new and what a difference since he joined the Ramayana - he is everywhere, extremely friendly and really manage the property extremely well. My only negative comment will be the pool water temperature - too cold , the water should be heated same as any 5 starts hotel . Many guests were saying the same things…. pool water temperature should be warmer. Nevertheless it is my favorite hotel in Kuta 15 minutes away from the Airport in front of Kuta Beach….
GGuest UserWe have just completed a magical 10 days at Wyndham Jivva Beach. We are long term Wyndham members (owners) and have stayed at many of their hotels and resorts. Jivva Beach rates at the top of the list for us. It's just far North East of Denpasar to be out of the rat race but still within easy reach of Sanur and other tourist attractions. Apart from its idyllic setting, the staff were fantastic and went out of their way to make our stay memorable. A special mention to the head chef Gusti who has a wealth of experience at 5 star international hotels. His leadership ensured a high level of cuisine at every meal. And Wijaya, the food and beverage manager led a team of wait staff which would be hard to beat anywhere. There are no shops close by, but we booked half day tours using local drivers at very reasonable prices (IDR 600,000 for 5 hours), so we were able to visit many local attractions. We also took the ferry to the island of Penida across the Badung Strait ~ well worth the time to do this. We were surprised that the beach (which is very close), is made of black sand ~ not a problem for us, but maybe for some. In essence, we love Wyndham Jivva and intend to visit again in 2024.
GGuest UserWe stayed in this guesthouse for a week. We were looking for a quiet place to sleep, far from the chaos of Ubud, the bet is held. It's really isolated, in the middle of the rice fields. The staff are lovely, very helpful and friendly. They are always there for you and if you have a question or request, they will go out of their way to answer it right away. The room is large and very clean. We asked for an upstairs room and got it. The bed is firm but comfortable. The rooms all have a terrace where you can eat, have breakfast or simply relax. The included breakfast is very simple (choice between omelet and pancakes, fruit juice, and fruit), but sufficient. You can pay extra for extras. There is no restaurant or bar in this guest house, so you will either have to go to the hotel not far away or order your food on Grab/Gojek. We opted for this second option, and it went very well, a huge choice, delivery in less than an hour if you order from a restaurant in Ubud. The staff can also take an order and your money and go 2/3 shopping for you for drinks displayed on the minibar. Every day they gave us a bottle of water each for free. The pool is nice and clean. The air conditioning is very efficient, sometimes even too much! It has to be settled. Sometimes we just ended up cutting it off. You won't be hot. Now, the negative points, because a good opinion must also mention the points to improve: Daylight which passes very easily, the curtains are not very glued to the window so from 5 am we began to have light. It's true that we Europeans are used to sleeping in the dark. In the room there was also a pipe noise, quite sharp, when people were using the water, whether it was us or neighbours. I don't know what it is, maybe a pump, pipes... I don't know if the problem is common to all rooms. Since I'm sensitive enough to noise to sleep, I opted for earplugs, problem solved. Count 3 to 5 euros one way to get around town by ordering a ride on Grab/Gojek. We had the reservation at a very good price because booked early and before the lifting of health restrictions, so we will say that we are very satisfied with our choice. I hope they will improve the two points mentioned above because those were the two things that bothered me.
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