The Cicada Resort Bali Ubud, Autograph Collection by Marriott International is one of the newest hotels in Bali, having opened in 2023. The hotel is located approximately 51km from Ngurah Rai International Airport. Ngurah Rai International Airport is the closest option for those who prefer to fly, approximately 51km away. There is no shortage of things to see in the area, with the Pura Sebatu, Warung Semara Ratih , Taro Village and Obyek Wisata Gunung Kawi, Sebatu all nearby. At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city. Guests of this Bali hotel can make use of the parking facilities. According to our guests, this hotel provides a very high level of service.
CClimber621194302812024.09.01
I was a very first guest of Cicada Ubud, an Autograph Collection by Marriott Bali Ubud and I came here for the staycation on August 22, 2024. First, from the arrival side review, the review result was excellent and beyond expectation, i was warm welcomed and greet by the General Manager Ibu Reka from the main door of the lobby hotel, this was making me so special, valued and having so memorable arrival experience with Autograph Brand, especially with Cicada Ubud. Also a huge thanks to Ophan, Kartika, and Ina from the front office and guest service, the check in process was so excellent and flawless. I also enjoyed my welcome drink made from a refreshing butterfly pea , its very refreshing, warm and pampering welcome experience of Cicada Ubud. This is a hidden gem for a serene hideaway for a couple traveller. Truly a huge and tremendous guest recognition also coming from Gus Ari, Kris, Ratna, Agus Wira, Angga Permana, Chacha, Candri, Anie, Dewi, Ace, Yumi, Satra Yana and all front office team during the arrival. Then, from the bed room and bathroom side review, the review was also excellent. I love the idea of the bed room and bath room which made us unite with the serene of nature. A tremendous and huge thanks also for our welcome amenity in our room villa, i love the magnificent and wide panoramic view in our room villa. The bathroom and bed room cleanliness also exceed expectation, as the bed was so fresh and clean and the bathroom also clean and spacious. In terms of space, the bedroom villa was so spacious and so fresh, i can easily enjoy the fresh and clean air of Ubud and still the bed room was so clean and fresh, thanks to exceeded services from the Housekeeping team and Wayan Candriani as well. Definitely an intimate serene hideaway retreat for a couple traveller. Also from the food and beverage side review, the review was also excellent. I love my time when having a meal and peaceful retreat at Verdant Restaurant and Tangelo Restaurant. A huge and tremendous thanks to Suta, Novy, Dony and Tria , as she serve me as a family, as a very closed family, and this is an asset for the hotel, they serve from the heart, and they serve me like their family. From the food quality and food taste side review, the review result was also excellent, Autograph Hotel is a premium brand, but Cicada, Autograph Collection Ubud put a great value of the food taste and quality as same equal with a luxury brand level, a tremendous and huge special thanks to Chef Buda, Dewa Putu, Elma and Putu Rama the Bartender at Tangelo Restaurant who always bring the quality and food level of Cicada Autograph Collection Ubud in to Luxury Brand level, awesome and always go exceed my expectation. We do also love the ambience of our dinner time in Tangelo Restaurant especially a special dinner with balinese dance entertainment, absolutely will do coming back again even only stoping by for a memorable diner experience in Sebatu Tegal Alang area. From the recreation side revie
Located in Ubud, Kenran Resort Ubud by Soscomma is within a 10-minute drive of Ubud Traditional Art Market and Ubud Palace. This 4.5-star hotel is 4.6 mi (7.5 km) from Tegallalang Rice Terrace and 4.8 mi (7.7 km) from Ubud Monkey Forest.
Relax at the full-service spa, where you can enjoy massages. Additional features at this hotel include complimentary wireless Internet access and concierge services.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 50 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
AAnonymous User2024.10.01
The direction and road leading to the resort can be tasting especially at night. Narrow road and no streetlamp.
It's a sanctuary by itself and it's excellent just to relax and enjoy the natural surroundings. Far from any amenities and it's inconvenient to move around. Private chartered car is a must; no Grab no Gojek; unless you take local taxi booked via hotel. Moving from room to lobby and dining areas requires much walking up the slope/stairs (cos the hotel is like perched on hil). You can ask for a buggy service (they have 2) and are subject to waiting time if many requests. Room was splendid and view was canopy. WiFi was strong. Room came with complimentary packs of chips and 3 cans of soft drinks. Toilet has no door and showering could be cold cos of air-conditioning. Breakfast was simple. Buffet spread of basic menu like drinks and pastries. One could order from menu. I find this was good cos less wastage Overall, resort personnel were polite and attentive!
The Komaneka at Tanggayuda Ubud is an ideal spot for travelers wanting to discover the city. Visitors to Bali will find that the Komaneka at Tanggayuda Ubud is a fantastic accommodation choice. The hotel is located approximately 42km from Ngurah Rai International Airport. Ngurah Rai International Airport is the closest option for those who prefer to fly, approximately 42km away. There is no shortage of things to see in the area, with the Ayung Dewata Rafting, Honeymoon Green Villa and Bali Bintang Rafting all nearby. At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city. This Bali hotel offers parking on site. According to our guests, this hotel provides a very high level of service.
GGuest User2024.04.04
From start to finish, this hotel was amazing, we spent 6 days here in Ubud and did lots of activities. Every single member of staff is a credit to this hotel. So helpful and nothing was to much trouble, communication was brilliant at all times, especially waiter ADI. Made our stay that extra special. Always went out his way to make our day. Telling us of great places to go and visit. The rooms are fabulous and always clean. Restaurant was great. Food exceptional. Loved the Easter night special. About 15 mins away from ubud town we called it ( market etc ) but free shuttle service was brilliant. We have been all over the world., and this is up there with the best of them. Highly recommend
Outstanding
55 reviews
4.6/5
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Rs 51,784
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Renovated in 2023, the Amandari is a great choice for accommodation in Bali. The hotel is located approximately 39km from Ngurah Rai International Airport. The nearest airport is Ngurah Rai International Airport, approximately 39km from the hotel. The nearby area boasts an abundance of attractions including Warung Pulau Kelapa Organic Garden, Bale Banjar Kedewatan Anyar and SIWA LINGGAM TEMPLE. After a long day of sightseeing, guests can retire to the comfort of the hotel. For those driving themselves, parking is provided on site. If you demand a high level of service, our guests have indicated that this hotel has excellent standards.
Cchaitalidua19892024.04.22
Visited Amandari in March 2024 with my husband and had the most splendid stay. The hotel and the rooms are absolutely stunning and I love the small touches throughout the room and property. The food was great and each meal was better than the last. I absolutely loved the signature Aman cocktails they had to offer. Love the shuttle service from the hotel to the Ubud market, makes it really convenient to step out. The location of the property is really stunning with the view of the valley and convenience to Ubud market, other sightseeing spots. We took the tours to Bali bird and reptile park, some temples and waterfalls, etc. through Aman and were extremely happy with the guides. Mega who was our guide was so sweet and informative and really went out of the way to ensure we had an amazing experience. Also definitely recommend the spa, one of the best massages I have had. Siwi was my therapist and was amazing! Michel (GM) is so delightful to meet and always a pleasure to talk to! All the staff were so sweet and helpful and would go above and beyond to ensure our needs are met, including at the reception when it came to organising our tours or the restaurants to cater to our food requirements. Will most definitely be back!
The Pita Maha Resort & Spa provides a great place for travelers to relax after a busy day. Visitors to Bali will find that the Pita Maha Resort & Spa is a fantastic accommodation choice. From the hotel, Ngurah Rai International Airport is approximately 39km away. The nearest airport is Ngurah Rai International Airport, approximately 39km away. With multiple attractions nearby including Sari Organic Walk, Ubud Kajeng Rice Fields Walk and Campuhan Ridge Walk, guests will find plenty to keep themselves occupied. This hotel makes a great place to kick back and relax after a long day of sightseeing. This Bali hotel provides parking on site. If you demand a high level of service, our guests have indicated that this hotel has excellent standards.
NNita Bita2022.03.31
Awesome resort in the center of Ubud. We can enjoy beautiful scenery of campuhan hill, and swim in infinity pool. The ambience is so calm and relaxing. In the morning we can walk to campuhan hill or just sit and relaxe in the resort. I love the room, large and has a luxury Bali style house... perfect for couple and family. The breakfast is nice, and the best is spagetty šš
The KajaNe Mua at Ubud Bali provides a great place for travelers to relax after a busy day. The KajaNe Mua at Ubud Bali is an ideal choice for travelers who want to take in the sights and sounds of Bali. In terms of transportation, Ngurah Rai International Airport is approximately 37km away. The nearest airport is Ngurah Rai International Airport, approximately 37km away. The nearby area boasts an abundance of attractions including Sacred Monkey Forest Sanctuary, Monkey forest and Pura Taman Kemuda Saraswati. At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city. This Bali hotel offers parking on site. If you are looking for a convenient place to stay, our guests have told us that this location is excellent. This hotel is particularly popular with those traveling as a couple.
GGuest User2023.03.10
We had a wonderful stay at this hotel. The rooms were beautiful with lovely little details. Afternoon tea was a lovely touch. A la carte breakfast was delicious. Staff were so helpful at all times, nothing was too much. Pool facilities lovely. Overall a very relaxing and calming hotel but still in the middle of Ubud. Would definitely stay again!
The Komaneka at Rasa Sayang Ubud is an ideal spot for travelers wanting to discover the city. The Komaneka at Rasa Sayang Ubud is an ideal choice for travelers who want to take in the sights and sounds of Bali. The hotel is approximately 37km away from Ngurah Rai International Airport. The nearest airport is Ngurah Rai International Airport, approximately 37km away. Seeing Bali's sights from this hotel is easy with Ubud, Jl. Monkey Forest and Ubud Kajeng Rice Fields Walk all close by. This hotel makes a great place to kick back and relax after a long day of sightseeing. For those driving themselves, parking is provided on site. According to our guests, this hotel provides a very high level of service.
GGuest User2023.03.15
I always love staying at Komaneka Rasa Sayang when in Ubud and have stayed there many times on my own, with friends and with family. My last visit was with my brother who joined me from Cape Town. He absolutely loved it. The service is exceptional and I always feel very spoilt by the amazing staff and it does feel like it is my second home in Bali. I wouldnāt stay anywhere else in Ubud. From the moment I arrive, I am always welcomed back like family. The rooms are so beautiful and spacious with gorgeous bathrooms and balconies with daybeds overlooking lush greenery. A jar of home made cookies and fruit basket is a lovely touch. The hotel is set back from the main road but it is so peaceful and only steps away from the centre of Ubud with lots of great shops and restaurants and the monkey forest. The pool area is beautiful and relaxing surrounded by palm trees, nature and the sound of running water from the river below. The staff are so attentive at the pool and it is a great spot to enjoy the daily complimentary afternoon tea. The breakfast is delicious and has lots of variety. The restaurant setting is beautiful overlooking the pool. If something is not on the breakfast menu, just ask and the staff will go out of their way to make it for you if possible. I wish to compliment Ari at reception for her exceptional and always polite and friendly service. I did miss seeing Ibu Desak and Sitiari this time. Canāt wait to be back there again
Renovated in 2023, the Amankila is a great choice for accommodation in Bali. Ngurah Rai International Airport is the closest major transportation option, approximately 59km away. Traveling to and from the airport is easy with Ngurah Rai International Airport located approximately 59km away. With multiple attractions nearby including Bukit Indrakila, Pura Luhur Giri Indrakilla and Pantai Buitan, guests will find plenty to keep themselves occupied. After a long day of sightseeing, guests can retire to the comfort of the hotel. For those driving themselves, parking is provided on site. According to our trusted guests, the facilities at this hotel are first-rate.
BB.B.H_yinn2024.06.02
The room was very clean, the front desk service was very enthusiastic, there was a welcome ceremony, the housekeeper introduction was also very detailed, the food was very delicious, everyone came to say goodbye when I checked out, thank you very much and look forward to the next time
The Brits Resort Lovina is an ideal spot for travelers wanting to discover the city. Visitors to Bali will find that the Brits Resort Lovina is a fantastic accommodation choice. Seeing Bali's sights from this hotel is easy with Dolphin Watching Lovina, Ketut North Bali Dolphin Tour and Dolphin Boat Center all close by. When guests have some time on their hands they can make use of the onsite facilities. This Bali hotel offers parking on site. If you demand a high level of service, our guests have indicated that this hotel has excellent standards. This hotel is particularly popular with those traveling with friends.
GGuest User2023.10.26
Stayed at Brits Resort Lovina in preparation for my wedding; having our WO, MUA, and Photographer coming all around our rooms. The space in the room really made us still feel comfortable even having people coming in / out our rooms. Service was great, room was immaculate despite being slightly outdated, public areas including garden, main pool, and pathway to beach were spacious, and breakfast was decent. Highlight would most probably be the Restaurant team who assisted us during breakfast. We were informed that breakfast opened at 07.00 but I needed to be up and got ready early. Therefore, I visited the breakfast restaurant at 06.30 hoping just to get some breads in preparation for my big day. Instead, they opened the buffet early for us and gave us full breakfast service. This is really appreciated. Thank you Brits Resort Lovina team and we are looking forward for our next stay.
When you stay at Komaneka at Keramas Beach in Gianyar, you'll be on the beach, within a 5-minute drive of Keramas Beach and Pura Masceti. This 5-star hotel is 9.5 mi (15.2 km) from Sanur Beach and 11 mi (17.7 km) from Ubud Monkey Forest.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge).
Satisfy your appetite for lunch or dinner at Timur Kitchen, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Full breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.
Make yourself at home in one of the 37 air-conditioned rooms featuring private pools and LED televisions. Rooms have private balconies or patios. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries.
GGuest User2024.02.24
THE BEST OF THE BEST. Komaneka is pure paradise. I'm 59yrs who has travelled to 35 countries and covered 20 States in the USA, so I have stayed in a lot of hotels. Komaneka at Keramas Beach was amazing. Their attention to detail was faultless. We stayed for 30 days and the quality of service did not slip once throughout our stay. The Komaneka's philosophy is to welcome you in as if you are family, but this is a big understatement. We were treated like Royalty for the whole stay. Every member of staff knew our names as we met them for the first time. All the staff greeted us when passing anywhere on the grounds, from the maintenance, cleaners to the restaurant teams. They worked constantly cleaning, sweeping and pruning all the lush tropical vegetation that surrounds the complex. The villas are perfectly designed, so nobody overlooks you from any angle or direction, giving complete privacy. They are equipped with big walk in showers and separate free standing baths. Big walk in wardrobe/dressing area and large comfortable beds. We had a view of the sea from our bedroom at the front and a view over the rice fields from our private infinity pool at the back. The onsite restaurant had an extensive breakfast and all day dining menu. We also visited 4 outside restaurants within a short walk along the beach to the east. Komaneka is positioned directly on the beach at Keramas. It has volcanic black sand that sparkles like diamonds in the sun and moon light, its totally magical. Komaneka is 45 minutes taxi drive to town of Ubud to the north and 45 minutes to the city of Denpasar. It was a perfectly secluded retreat for me to escape my busy life in the city of London. The spa treatments were excellent with easily to book availability. The warm swimming pool was an impressive 33 mtrs long. The management have pieced together a wonderful respectful team. I truly believe that most top London hotels should send their staff to Komaneka for training. The best of the best. SUKSMA.
Outstanding
43 reviews
4.6/5
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Rs 62,495
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Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
4.7/5
Outstanding
GGuest UserI have a lot to say. On the surface, Maya Sanur is really beautiful and appears to be in a good location, staff are attentive and kind - as long as nothing goes wrong you're fine. After staying a few days we inevitably ran into a few issues. This certainly has nothing to do with the hotel but it's important to consider. Sanur is in a part of Bali that is less touristy albeit still touristy and draws enough crowds that you'd think the beach was really inviting when in fact it isn't. Sanur beach is gravely and pretty unswimmable, lots of algae and low tides make it almost impossible to enjoy unless you wake up super early or swim later in the evening. The crowd that Maya Sanur attracts are mostly older, white foreigners and not the friendly ones. I'm white but even I was like, āWhat am I doing here?ā If you like being around unfriendly, snooty folks, this is your spot. The staff were mostly accommodating and incredibly kind until one morning I requested an umbrella be opened on the beach for sitting in the sun. I was told, and I kid you not, āNO, we don't put those up.ā I asked why they were on the beach if people don't use them. I was answered with, āThere is a breeze so we don't open them.ā I then asked, āWhen do you use them?ā to which the staff member replied, āIn the morning.ā This whole conversation was nothing short of ridiculous, given the price you pay to stay here and the fact that every other resort on the beach has their umbrellas open is absolutely laughable that this man gave me such a dumb answer. I decided once we were back in the room that I should share this concern with the front desk. They apologized profusely and when I was on the beach later that evening, an umbrella was up. So silly. Another sort of annoying issue, I booked an extra night, I asked the front desk first and they gave me an inflated rate, they encouraged me to let them know if I booked a room online, which I did, on their site for cheaper. I let the front desk know and they said ok. Sadly, my flight couldn't be altered and we never ended up staying but when I called to let the front desk know our plans fell through, they offered me zero refund and said, maybe you can come back in 6 months to stay with us again. I felt a bit disappointed in this given that I wanted to book directly with the front desk, maybe even getting a better rate, considering I'd already spent a ton of money with them the first 4 days we stayed. When plans fell through, I notified the hotel immediately, less than 24 hours after my new booking and they were unwilling to offer a refund for a room I would never even stay in. I guess what I learned is, Maya Sanur is pretty but business and money far outweigh service and true hospitality. With so many other resorts to choose from, I wouldn't come back based on these interactions. This is not a low budget hotel so you expect a certain type of customer service. It is clear that Maya Sanur wants to keep attracting the crowd they have so I will look elsewhere next time. It's just sad that small gestures could have gone a long way to leave a better impression and a more satisfying stay.
GGuest UserReally good experience in my 3days trip.
I propose to my girlfriend in the Jimbaran Garden.
It's is a beautiful experience.
Thanks Noor for helping aligning for the whloe team
Suta and Surya help me a lot for provding the surprise to my girlfriend.
They help prepare the decoration, help hiding the flower and help filming our wonderful moments.
I got a really great experience in this trip:)
GGuest UserThis hotel is on a secluded part of the south coast of Bali, a short distance from Kuta. Our pool suite was vast, with the bathroom being open to the pool. Service is immaculate and the food is of a very high standard. The quality of the drinks, not so much, although when they opened their new Beach Club this should be rectified, according to staff. There are great deals to be had here. They have 24 hour security and airport pick up service. Staying for a few days could get your free breakfasts (that are very good) and other gifts. Highly recommended.
GGuest UserPositive: great location , beach front, great breakfast selection, spacious rooms. The kids club staff is always friendly and accommodative. The pool with sand and slights is great for kids.
Negative: check in staff always takes long (my second visit). Not as accommodating as others. The biggest let down is the water price. In a supermarket the large bottle is IDR 7,000. In Hilton there is only option for a small glass bottle of Acqua Panna and it costs IDR 95,000. There should be water options! In the menu there are 5 pages for Whiskey options and dedicated a whole page for each gin, vodka, etc. but you cannot order a large bottle of water. We are in Bali after all!
MMTS MayNice n budget hotel
Plenty of buffet breakfast
A bit far from Seminyak beach n laundry shops
Although the hotel has services for laundry services, it charges by item.
It is located at the very busy road.
Overall we love it.
Only the toilet drain smell got in the swimming pool area n corridor.
Recommend to stay in the facing rice fields
GGuest UserVery disappointed stay! Stayed in October 2022 loved it loved everything. This stay we were not told about the breakfast not being buffet style well at least being dramatically downsized and put out the front at Papas Beach Cafe. The selections were bland and mostly asian style nothing like it was in October and that was why we rebooked! The pool deck is a accident waiting to happen very very dangerous. My daughter room key was re programmed at least 20 time is 6 days very very frustrating with 3 little boys in tow to have to go from 1 end of the property to the other to report it. On the good side the staff are amazing so friendly welcoming and 10/10 to the chef at Papa's cafe for inviting the 3 boys into the kitchen to make and prepare and serve the best Pizza's I have ever eaten. The Alam KulKul is in a great position and the staff are worth staying for but quite a bit needs to be done to make it great
GGuest UserWe have just completed a magical 10 days at Wyndham Jivva Beach. We are long term Wyndham members (owners) and have stayed at many of their hotels and resorts. Jivva Beach rates at the top of the list for us. It's just far North East of Denpasar to be out of the rat race but still within easy reach of Sanur and other tourist attractions. Apart from its idyllic setting, the staff were fantastic and went out of their way to make our stay memorable. A special mention to the head chef Gusti who has a wealth of experience at 5 star international hotels. His leadership ensured a high level of cuisine at every meal. And Wijaya, the food and beverage manager led a team of wait staff which would be hard to beat anywhere. There are no shops close by, but we booked half day tours using local drivers at very reasonable prices (IDR 600,000 for 5 hours), so we were able to visit many local attractions. We also took the ferry to the island of Penida across the Badung Strait ~ well worth the time to do this. We were surprised that the beach (which is very close), is made of black sand ~ not a problem for us, but maybe for some. In essence, we love Wyndham Jivva and intend to visit again in 2024.
GGuest UserAmazing hotel 1 the best in Kuta when it comes to the location, standards and keeping the resort clean and in perfect condition. Rare in Bali! the rooms are extremely comfortable, with full amenities and extremely well maintained. Beautiful Balinese style with high end products, similar standards with any international Hotels. Amazing pool size middle of a beautiful landscape, just hard to believe you are at the heart of Kuta. Breakfast is one of the best around Kuta too. So much choice to accommodate large nationalities, from Balinese, Indian, asia, continental, international etcā¦ The staff is just amazing, extremely friendly and efficient. Nothing is perfect in life and things can happened! just address it to the front office and in the next 5 minutes someone will fix your issues, including technical issues you could have in your room. Ayu at the front office is a gem! what an asset to the Ramayana. She is so efficient and professional. Same with Endra at the Gabbah restaurant - what an amazing waiter! kindness and so professional with perfect English skillsā¦. just another amazing asset to the Ramayana. The Resort manager is new and what a difference since he joined the Ramayana - he is everywhere, extremely friendly and really manage the property extremely well. My only negative comment will be the pool water temperature - too cold , the water should be heated same as any 5 starts hotel . Many guests were saying the same thingsā¦. pool water temperature should be warmer. Nevertheless it is my favorite hotel in Kuta 15 minutes away from the Airport in front of Kuta Beachā¦.
GGuest UserWe stayed in this guesthouse for a week. We were looking for a quiet place to sleep, far from the chaos of Ubud, the bet is held. It's really isolated, in the middle of the rice fields. The staff are lovely, very helpful and friendly. They are always there for you and if you have a question or request, they will go out of their way to answer it right away. The room is large and very clean. We asked for an upstairs room and got it. The bed is firm but comfortable. The rooms all have a terrace where you can eat, have breakfast or simply relax. The included breakfast is very simple (choice between omelet and pancakes, fruit juice, and fruit), but sufficient. You can pay extra for extras. There is no restaurant or bar in this guest house, so you will either have to go to the hotel not far away or order your food on Grab/Gojek. We opted for this second option, and it went very well, a huge choice, delivery in less than an hour if you order from a restaurant in Ubud. The staff can also take an order and your money and go 2/3 shopping for you for drinks displayed on the minibar. Every day they gave us a bottle of water each for free. The pool is nice and clean. The air conditioning is very efficient, sometimes even too much! It has to be settled. Sometimes we just ended up cutting it off. You won't be hot. Now, the negative points, because a good opinion must also mention the points to improve: Daylight which passes very easily, the curtains are not very glued to the window so from 5 am we began to have light. It's true that we Europeans are used to sleeping in the dark. In the room there was also a pipe noise, quite sharp, when people were using the water, whether it was us or neighbours. I don't know what it is, maybe a pump, pipes... I don't know if the problem is common to all rooms. Since I'm sensitive enough to noise to sleep, I opted for earplugs, problem solved. Count 3 to 5 euros one way to get around town by ordering a ride on Grab/Gojek. We had the reservation at a very good price because booked early and before the lifting of health restrictions, so we will say that we are very satisfied with our choice. I hope they will improve the two points mentioned above because those were the two things that bothered me.
RRenatadevriesIt started when checking, the booking was not in. We had read the confirmation email several times but they couldn't find it back in the system. After what happened, a manager came and he couldn't help. When we asked whether we could reserve a room through them, it was only for the double of our reserved amount. When we indicated that we found it strange all because you were withdrawing booking.com a ... percentage, they remained there that we could only get it for double. After a while they received green light (whom no idea was) and we were brought to the room, we had been upgraded but we wondered seriously what we would have been given if we had not been given it. The room itself is not clean. The bedroom is not clean and the bathroom is plenty, and there are many Chinese who are raising the whole night, and it is apparent that it is permitted to scream in the middle of the night, and the breakfast is made mainly for the Chinese. The hotel is not a Best hotel, but all staff are very friendly, but the result is not as it should be.
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