Batu Karang Lembongan Resort & Spa

The room was nice. I spent 500 yuan more to upgrade the room type. The daily breakfast was great.

The room was very bright in the morning, especially the window. I could still feel the light even with my eye mask. Also, the waiter kept promoting snorkeling. The hotel entrance was a bit small and not easy to find. And you can only see the sea view, which is a long way from the beach.

The night view is nice and the location is pretty good too

Strongly avoid this hotel. Let me talk about the advantages first. The hotel has a great location and a comfortable environment. You can see the sunset by the sea while sitting on the balcony. The food in the restaurant is also very good at night, but avoid the grilled pork chop. You can't even bite it. Let me talk about the biggest problem. At around 5 pm, we were in the private swimming pool in the room. The door was locked, but the male waiter just opened the door and walked in. He wanted to deliver a decoration notice. When my wife turned around, she saw the waiter standing behind the glass door. It was terrible. In fact, you can clearly see in the picture that you can see the whole view of the swimming pool while standing in the room. At that time, the pool surfing function was turned on, and the sound was also very loud. It was impossible not to find someone inside, but the waiter still came in and walked to the side of the glass door. The most infuriating thing is the attitude of the hotel. They didn't care about the shock we received at all, and said that this was normal. They were following the procedures and refused to provide any compensation. They only gave a painless delay in check-out. The attitude was very tough. The hotel manager swore that the room had an anti-theft chain, but in fact it did not, which means there was no way to lock the room from inside, and anyone could enter by opening the door with a key from outside. Be sure to pay attention to safety when you go out, and bring a door blocker next time