Guest User
August 10, 2024
From Kuta to Ubud, I thought I had grabbed a villa with good value for money. But the villa was extremely inconsistent with the real scene pictures and texts. It should be the private property of the fat old lady owner in Australia. The villa No. 4 reserved for us was simple and old (it was estimated that it had not been renovated for more than 20 years, and the so-called private swimming pool was just a small pond). The landlord was not friendly to Chinese tourists. We went out with a big family. The landlord said that we were dishonest and did not abide by the rules because our accompanying children were over the age limit (I felt a little guilty at the time, thinking that foreigners were still principled), and wanted to drive us out in the middle of the night. We wanted to make up for the children's expenses, but the landlord firmly disagreed. We had no choice but to drag the big and small boxes and evacuate in a panic. In the dark night (there are few street lights on the small roads in Indonesia at night), we took a taxi to find a house to settle down again, and tossed until midnight. We had previously negotiated verbally that we would evacuate and the landlord would refund the money (unfortunately there was no recording). The next day, the platform replied that the landlord did not agree to refund the money. Because the landlord changed his mind, we went to visit the Ubud Palace and the market the next day. We took a taxi to communicate again. The platform customer service also helped to communicate many times but failed (not for the room fee, but I wanted to know what the contract spirit of foreigners is like). The landlord continued to be arrogant and rude. Sometimes he said that he didn't know we had paid before, and sometimes he said that we lost one night because we didn't stay. Anyway, he continued to kick us out in the end, and he definitely didn't refund the money. This was the worst experience of a failed stay in this trip to Indonesia. Although the fee was not refunded, it was just a lesson learned. I advise all Chinese compatriots to be cautious when choosing to stay there. (This is the first time I have given a bad review on the platform, and the first time I have left so many words)
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