Guest User
June 1, 2024
What a fabulous resort. From the moment we arrived to the moment we had to leave we were so well looked after. On arrival from Ubud we received a welcoming drink and cool towel followed by a shoulder and foot massage. Although it was 2;30 pm our room wasn't quite ready so we were ushered into lunch, as part of our full board package. About 40 minutes later we were taken to our room on the upper floor overlooking the gardens, with a lovely balcony with a comfy sofa and table for you to while your time away. Our room was spotlessly clean, fully airconditioned, with plenty of hanging and storage space. No iron or ironing board but laundry service should you require it. Fabulously comfy bed, well stocked mini bar, tea and coffee. A coffee machine would have been a nice additional touch. There was also a sofa and desk/dressing table with chair adapter plugs soft lighting and hair dryer, although a more power full one have been appreciated. The bathroom was bright and clean with plenty of towels , shampoo, soap conditioner. although maybe a little dated with a shower over the bath which might have been better if it had been a rain shower. The rooms were serviced daily in the morning and evenings by the room staff who had great attention to detail, leaving you little notes and hand woven trinkets daily. We had a 50 minute treatment booked every day. These were set out on an itinerary which was left in your room, but you were able to change any of the treatments to suit you as long as the staff were able to accommodate you within the spa schedule. All our treatments were amazing, although I might skip the foot massage as it wasn't my favorite . However we were thoroughly pampered, and felt amazing at the end of each session. There was plenty of other things to do like yoga, sunset cruise, crafty activities and trips off site, but we chose to laze around the pool most of the time, with pool service available and water constantly on offer all day to make sure you were well hydrated. The pool was open from 7am-9pm so we took advantage of this for early morning swimming then coffee by the pool before heading into breakfast. Plenty of options with regards to food, always delicious well presented and the staff were just fabulous and would explain all options and alternatives if you had dietary issues. We were also lucky enough to have a Balinese evening being entertained my local children doing traditional dancing. The beach was black volcanic sand and you do need beach shoes if you are swimming in the sea as its very rocky just off shore. Do go snorkeling off the beach there was lots to see as well as crystal clear warm water there was corals regenerating and plenty of fish. Walk to the left of the beach past the locals with their fishing boats to view the sunset in the evenings. This place was kept immaculate by the ground staff and gardeners. In fact I don't think we have ever been to a resort where the staff have been so friendly and eager to talk to