This property is a perfect 10 (except for room #2). When I arrived the property grounds were beautiful just as pictured and there was a polite man there to greet me even though it was around 11pm. I was originally put in room #2, but upon entering the room I was met with the pungent smell of mold. Upon investigating, discovered there was mold everywhere and immediately contacted the hotel manager and *******. The manager, Kris, was very responsive and made sure to address my concern by letting me choose between several other rooms. Once settled into another room I was very pleased. It was beautiful and spacious and I really enjoyed my entire stay. The breakfast was really tasty, the pool tranquil and the staff was nothing short of exceptional!!! Kris made sure to follow up with me to make sure I was now content and enjoying my stay and even helped me plan 2 excursions after I left the cottages. He is AMAZING!!! He was so helpful, patient and responsive. Mikuk Cottages Canguu was a fantastic stay - just don't book room 2 (that should be renovated)