Hotels Near Đại Lý Nhung Chỉ - Chăn Ga Gối Đệm Kim Cương in Bac Ninh

The hotel has an excellent transportation location and convenient transportation! Clean, comfortable and tidy, the app book the hotel room efficiently and quickly! The customer service staff patiently and politely answer questions and have a sincere attitude!

When I come to a hotel in Vietnam, I book here as always, and it's like returning to an old friend's house. The front desk service is warm, considerate and thoughtful. The key is that the front desk can communicate in Chinese, which is very convenient

Opposite the hotel is the bar, there are many KTVs, coffee shops nearby, very convenient, all Chinese communication, many repeat customers.

For a Southeast Asian country, the room in this hotel is quite large and not depressing to live in. The most surprising thing is that the room rate is only around 200 yuan. The free breakfast on the third floor of the hotel is very rich, the environment is comfortable and clean, the Vietnamese girl at the front desk can speak Chinese and is very enthusiastic. If I come to Vietnam next time, I will choose to stay here again. It makes me feel safe and comfortable!

With central air conditioning, Trip.com's information is incorrect. The location is very convenient, there is free laundry, and the night shift reception will be Chinese. There are Guangdong dim sum next door, many cafes, and there are convenience stores and ear massage shops opposite. Walk to China Street, 300 meters. Cons, the bathroom has no wet and dry separation, and no safe.

The room has just been renovated, it is good, the front desk is Chinese, the boss is Chinese, the communication is barrier-free, the bedding is new and comfortable, the best is that it is too convenient to eat and travel in China Street, next time you come to live, it is recommended

酒店交通便利。很醒目的招牌，一眼就能準確找到。大廳寬敞，設有閲讀區和泡茶區域，各類中文書籍和越南文書籍。感興趣的都可以翻閲。房間很滿意，是我喜歡的高層獨立落地窗陽台。浴室乾濕分離，有辦公桌，很方便放電腦工作。有事撥打0call前台，都能快去響應，而且中文很好。贊！！！

Trip.com The rooms booked are the worst 2nd floor rooms, noisy! ! ! Can't change to other floors! ! ! Trip.com The price is 36/night more expensive than the front desk There will be a power outage, there may be no hot water at night

The hotel waiter does not seem to be very warm service. The surrounding environment of the hotel is a place with less traffic. The surrounding meals are not very concentrated.

The cons are many: -We arrived at 10pm and were given rooms right away. Great! Once we settled in, the hotel called to let us know we would be charged 50% of the room rate for checking in early. Not great! Never seen a hotel to do that before. After I pointed out they never mentioned anything to me about this surcharge beforehand, they relented, but bad first impression nonetheless. -During one of the hottest days of the summer, the electricity went out 4-5 times, each time lasted from 15-20 minutes. One time was during a massage session. It was sweltering. - Crazy miscommunication issues with the staff. I had great expectations: we had a personal butler named Ms. Mai Luong, and Ms. Ngan Nguyen from the activity team reached out to curate an itinerary for us. I booked a spa session at 8am for my dad, and a bell therapy session at 8am for me and my mom. They even printed the itinerary out for me, there were messages and all. We rushed breakfast to get to our activities on time. The spa people then made my dad wait for 30 minutes because they said I booked the 8h30 session. (I had the message with Ms. Mai Luong that said otherwise.) The bell therapist said the class was at 7am and it was over. It was actually quite hilarious. Even the hotel people couldn't agree among themselves - Ms. Ngan Nguyen insisted there was another bell session at 8am for us, but the bell therapist said nope. -The fans in our room (303 and 304) did not work. Had to call the technicians to come fix them. Room 303's fan was finally fixed. Room 304's fan was still not working by the time we left. - For a hotel advertised as a retreat away from the crowds with a focus on peaceful environment, the hotel had a curious way of doing it. They held events for big groups at the main restaurant. Ok no problem. But what with the big stereo system that blasted their godawful karaoke singing? What about other guests that came for the peace and quiet? Some inconsiderate guests also made a lot of noises around the bell therapy area and the spa, disturbing people who desperately wanted to unwind. There should be better sound-proofing or some signage asking guests to lower their voices. - The swimming pool is advertised on the website as being ”year-round”, which means heated. Not only is it ice cold, the water is murky and dirty. We did not come back. The good things: -Good location on top of a hill that has great view of the city. Breezy and airy and calm (when there is no karaoke singing.) -Fresh flowers and fresh fruits in the rooms. -The staff was nice, despite the issues. They gave us some juices to make up for the bad experience but still I had to be honest with my review, so other guests could adjust their expectations.