Hotels Near Pic Nic Site in Ayia Napa

I want to start this review by saying that the staff at this hotel are outstanding, they go above and beyond to help, they are friendly and very hard working. However, I can’t understand how majority of the reviews for this hotel are positive from what we and other experienced from our stay. Upon arrival the hotel is clean and modern, the rooms are airy and modern and all looks very nice. I think the main issue with this place is there is far far too many guests for the amenities that the hotel has to offer. BUFFET: The buffet restaurant is absolutely tiny, every night there was a huge que wrapped all around to get to the food. This is not ideal with 2 small children when you have go back and forth separately for everyone to get their plate of food. This resulted in my partner not getting anything to eat because of the length of time it took then returning on his own at 9pm. The que went from the very first dish right to the last so it took a long time to get to the end. Not only that the food was not being replenished quick enough, everything was stone cold and the food all had a crusty top layer as if it had been standing for a long time. The food is one of the worst we have had. The hotel is aware of this issue as they had one of the staff members asking for peoples feedback and agreed it was far too small and that the hotel was looking into it. A LA CARTE: My next issue was the a la carte, there is only one included a la carte and the food here was absolutely disgusting and stone cold. The restaurant itself is outdoor but is very very dirty and unkept. While we were there the majority of people were leaving without finishing their meal. We waited over 2 hours and ended up leaving before our dessert as it was just taking so long. ENTERTAINMENT: this also wasnt great, there was only 1 thing on most nights that last 30mins-45mins and then that was it. It was out on the terrace which again there was not enough space or seats for how many guests were at the hotel. Daytime entertainment was very lacking, if you have children this is definitely not a good choice hotel for that reason. There is only 2 young girls that run entertainment during the day and they run very few activities. POOL: the pools upon arrival look great however we found these to be dirty, they all had scum rings around the outer which was never cleaned the whole time we were there, the tiles were black and mouldy in lots of places. We saw ants crawling all over the bar counters too. My suggestion to this hotel would be stop trying to make more money and concentrate on catering to the guests that have already paid a lot to stay here. Open up the paid a la carte as an option to all inclusive guests which would free up more congestion in the buffet. Open the roof top bar also as an option to all inclusive guests, not an extra charge. This would allow for more space for guests to enjoy their night rather than sitting in a small lobby for the whole duration of their holiday

Currently on or last day at the sunrise jade and am gutted to be leaving later today. Sunrise jade is an outstanding hotel in such a beautiful location overlooking the beach and in walking distance to the beautiful fig tree beach where the water is crystal clear and warm. There are also many other beaches along the promenade. Protaras strips approx 10 minute walk and we walked both the promenade and Main Street where there is a few supermarkets on route. There is a bus stop just to the right outside the donkey supermarket at for €1:50 you get a trip to Ayia Napa which we went a few nights. The hotel is honestly the best we have ever stayed in every member of staff is curtious and attentive to detail with nothing to much trouble. The food is the best we have ever had and freshly cooked both breakfast and evening meal although the option of pizza would have been good on Italian night but that’s personal preference. The cakes are to die for and if you want soup it is served to you and brought to the table. The pools are amazing and not overly busy at times you would have the whole pool to yourself. The sun lounger allocation is a game changer you can be out all morning and come back to chill on your lounger all afternoon. There is no entertainment at this hotel so if your looking for any this won’t be the one for you. Maids were amazing cleaned rooms everyday and brought beautiful chocolates every evening to the room. It’s the little things that make this hotel a definite 5* and we will deffo be returning next year. Thank you to all the staff at this wonderful hotel they are a credit to the management and hope they get the recognition they truly deserve.

Me and my friends have just come home from this hotel, a six day holiday. The hotel was in an excellent location for shops bars and restaurants of which there was a fantastic choice, something for everyone and all reasonably priced. The hotel was on the beach so great views of the sea and sandy beach. The hotel was spotlessly clean, light and airy with a large outside terrace where you could have breakfast. Our room was good but in the bathroom there was not a great deal of shelving or hooks to put toiletries on or to hang up towels, no extractor fan which meant it turned the bathroom into sauna. Beds were comfy. However the tea and coffee wasn't always replenished and we had to ask for more milk and sugar several times. Unfortunately we found the majority of the staff, surly and unhelpful and on our first evening after arriving on a late flight we ordered drinks from the bar. Suddenly the lights went out and everyone was sat in the dark. The bar closes at 1.00 am but it would have been courteous for the barman to advise us of this instead of just going off. Everything seemed to be an effort, it takes nothing to be pleasant and smile. On leaving not one member of staff asked if everything had been OK and had we enjoyed our holiday. Whilst we had a fab holiday the hotel felt very flat with no atmosphere. Protaras is a great resort, well worth visiting.

It was excellent!!! I love everything 😍 Staff was very generous, always smiling, willing to help , room big enough, clean, and the cleaning lady did a great job!!! The pool is a haven !!! Dinner can be more tasty Breakfast is great, hotel bar recommended strongly

Modern and well maintained apartahotel, in a strategic position to visit Agia Napa. Big and with everything you need. I didn't try the restaurant but it had a large selection. The only downside was that the shampoo and soap dispensers in the bathroom were empty. I would go back without a doubt.

There’s absolutely nothing more I can say about this hotel other than excellent! It was my husband’s 60th birthday and nothing was too much trouble for them. Andreas you were fantastic organising everything for me, making sure my husband had an experience he will never forget. Balloons, in the room and around the private cabana by the rooftop pool, a cake, fantastic room and he even made sure there was my favourite wine ready for us, chilled to perfection. Alexandra the restaurant manager at the Courtyard, was so attentive and very generous, making us his special desert at our table, followed by a lovely liqueur at no cost, a birthday wish from him, yes and again another bottle of our favourite wine waiting for us. (The wine was not on the menu but they made the effort to ensure it was available to us). The staff are all amazing too, Ali the waiter at breakfast and the lovely lady who cooked fresh eggs for us. The lovely handsome Greek waiter at the Courtyard Restaurant and the DJ was outstanding!! A big big thank you again Andreas I am so grateful to you and your staffxxx Jayne & Mark

The hotel staff are brilliant and caring especially kostas he was very respectful and very nice and cared for us the 6 nights we were here and made sure we were safe. The rooms were comfy and nice, the air conditioning does cost extra but is definitely worth it for the money. The cleaning is perfect and lovely. love megan

This is the perfect family hotel in my eyes and I keep coming back. It has large pool areas, lots of sunbeds and free beachtowles. The snackbar by the main pool has burgers, fries, pizza, sandwiches, fruits and more and there are several bars to get drinks from. The hotel area are clean and well maintained. The rooms are large and the familyrooms has 4 real beds and a sliding doors so everyone in the family can sleep well and have som privacy. The buffet restaurant has a large variety of foods every day. They have several meat and fish options, lots of fresh fruit and vegetables for every meal as well as pizza, pasta and a big dessert table. Everything is clearly markt with allergens as well as foodpreferances as vegan/vegetarian. They have several gluten-free options as well. They have lots of activities during the day and entertainment at night. Several nights a week they have live music for the more grown up audience. But the main reason that I always come back to this hotel is the staff. The way they greet you every time they see you is genuine. From the porter that carry your luggage, the man that changes your beachtowles, the staff in the bars and of course the fantastic staff in the dining room. They all seems to enjoy their work and when they come back year after year to work here it must be a nice for atmosphere and that makes me want to come back again. The way they all do their jobb with a smile on their face and they really wants to make your stay enjoyable. Can't wait to go back.

Great hotel, excellent food. A variety of restaurants. Excellent location. Excellent children's entertainment team. The hotel staff at the reception and in the restaurants around the pool are not welcoming, don't expect a late check out. They only approve those who book through them. Our flight is at 23:50 and we were left without showers from 13:00 even though we requested a late check-out from the day of booking.