Hotels Near Zumiez in Austin

I arrived at the Stephen F Austin Royal Sonesta at 2am after a delayed flight. It took 20 minutes for me to check-in due to issues with the hotel computer system. It might have been worth the wait, because I was upgraded to a suite. But I'd say that the suite was quirky: two rooms, nice furnishings, but no amenities. For example, the bar area in the living space had a sink but no accessories or drinks that you might expect to find on a bar. I fell asleep at 3am, and was woken at 8:45am by construction noises directly behind my bed. The noises included loud voices, drilling, banging, and scraping. Even with top-of-the-line ear plugs, it still woke me up. When I reported this issue via text message, the hotel manager looked into it instantly. He was on my floor talking to the hotel engineers by the time that I left my room. The manager recognized that I was the guest who had complained about noise, and apologized. He let me know that the work was supposed to be completed later in the day, and expressed sympathy for my rough morning. The manager set me up with some perks that made my stay more enjoyable and made up for the bad experience. So, all's well that ends well. The rest of my stay was good, especially because the hotel was in a really convenient location -- walking distance from my business meetings, restaurants, and tourist sites.

We opted to stay on Rainey based on what Rainey was like in the past. However, we didn’t realize that this is the new site for redevelopment in Austin, so a lot of the charm of Rainey is being replaced by high-rises. The hotel did provide early plugs in the room to help block out construction noise, and for that I was super thankful. The hotel sent the typical welcome text earlier on check-in day. We checked in online and opted for a digital key because we’d arrive after midnight, and wanted to go straight to our room. Upon arrival, our digital key didn’t work at the garage or at our room. We went back to the lobby and waited a while without anyone coming up to help. After yelling “hello,” to try and get help, an employee came to the front desk. It wasn’t the typical welcome, as they seemed kind of put out about us being there - but hey it was 3 am so I can overlook that. After getting us regular room keys, I asked if my digital key would work now too. They shared that the digital key system was new and had not been working. The welcome text really should have mentioned that. The room smelled off when we arrived - almost like BO. Possibly it was from someone cooking onions in a nearby room, but it was just as pungent then next morning.. When we got the “how was you stay text”, we mentioned the smell. The front desk staff was helpful and offered to have housekeeping go by and freshen the room. When we arrived back at the room that evening, there was an aerosol odor-ban food smell remover spray on the table. Nothing else was done and the room smell was just as bad. Same smell on the day we departed. Our room was on the 16th floor so possibly other areas were not as bad. If you do opt to stay here, it is not terrible. Set your expectations lower as it is more like a Choice Hotels brand stay than a Hilton family stay. Also if you reserve the one bedroom king and plan to have your kids stay on the sofa bed, know it is not paid out like some other Homewood suites. The sofa bed is the same, but the only way to access the bathroom is via the bedroom. Also, the sink and vanity are not separated from the bedroom by a door and the shower is the old tub insert shower combo. So if your kids are teens and stay up later like ours do, just get two rooms. The place really needs an update all around to be up to be we usually experience at a Homewood. Hopefully it is up for one soon as the location is great. We’ll be booking at the Hilton instead when returning to Austin, though.

Came to town for a concert and chose the Hilton for its proximity to Moody Center and lovely photos of the property. From the moment we pulled in and were greeted by the valet staff, to checking in with Chris Hartfield (sp?) at the front desk, we knew we’d picked the right place. Chris was very welcoming and even worked to get us into a larger room which was not available online. He was so kind, gave us information to help us with our evening around town and made us feel at home. Our room was clean and spacious, the decor was nice and beds/bedding was very comfortable. We chose to take a Lyft to the event but took a nice walk thru Austin on the way back to enjoy the city. Highly recommend and wish we could have stayed longer.

In the words of Bette Davis, “What a Dump.” In its favor, we had a nice view of Lady Bird Lake from our window, which was pretty to wake up to, and the water pressure in the shower was great! The bathroom seemed partially updated and was pretty decent. Free parking, too. There were a few HBO channels on tv. However, the hotel is very dated and not very clean looking. The indoor parking garage was filthy and was dimly lit. Didn’t feel very safe in there, so we parked in the outside lot whenever possible. No greeting from the night time desk clerk when we came back from dinner, as she seemed to purposely be avoiding eye contact with us (she wasn’t on the phone or busy with someone else). The elevators were very smudgy and too dark, also. The beds slumped a bit in the middle, the linens were old and tired looking, and the chair in the corner looked worse than some I’ve put by the curb. An old leak on the ceiling was poorly patched up, and there were stains on the desk chair, carpet and walls. The door to the adjoining room didn’t provide enough sound proofing, as I heard our neighbor’s phone convo loud and clear. The pool area didn’t look very inviting, as there were no umbrellas or trees to block the strong sun. We wanted to stay in downtown Austin to be within walking distance to things, so this was the least expensive option. But not much could be walked to from there, and the area it was in was a bit sketchy, so we ended up taking Ubers, anyway. We had booked our last night at a hotel in the Arboretum area, because this one went up to a ridiculously high amount for Friday night (music festival in town), and it ended up being just as convenient to take an Uber from there (15-20 mins) to downtown. Plus, the hotel was much nicer and way less expensive. Live and learn.

Stinky room and hotel!!! I will never go back to this hotel ever I was not impressed with anything at this hotel and for the price they charge you can get sooooo much better with free food drinks etc, I know cause I stayed at another one 15min away from there! The only thing I can say that was good is it was a very quite hotel, I only stayed one night but during that time it was very quite and the guy did change our rooms immediately because of the smoke smell

Big clean room, comfy bed and the breakfast was also good. Nightshift-staff was really welcoming. But it would be good to mention in the hotel description that the airport-shuttle stops at 11pm. Anyway we can recommend and would book this hotel again. :)

Unfortunately my husband and I will not choose to stay at this hotel again. (We stayed recently overnight in late March, 2023, before catching a plane the next day.) Pros: the staff working the Night Shift upon our arrival was courteous and tried to be helpful, and the morning breakfast was acceptable. However this did not make up for the hotel’s shortcomings which were numerous—as I will outline here. Cons: (1) the microwave had no plate and was therefore unusable until shortly before we checked out, when at last someone located a replacement plate. (2) the carpet was dirty with visible stains (3) the window shade would not open properly (4) the very heavy dishwasher door fell open unexpectedly several times, once hitting me (hard!) on the leg. (this was especially concerning since the dishwasher is installed in the entrance to the room and one must walk past it to enter or exit the room) (5) the dishwasher leaked water onto the floor, posing a slipping hazard (the water was hard to see ) (6) there were unsightly yellow stains on the bedding of one bed (7) no toaster was provided (8) the water coming from the two faucets smelled and tasted like mold. After returning from our trip we outlined all of these problems in an email message to the manager on duty, but we have never received any sort of reply from him. (We tried to reach him several times by phone before we left the hotel, but he could not be reached)

We have stayed at this newly renovated hotel recently and they were very welcoming! Enjoyed their exceptional service from dedicated staff who went above and beyond to make sure our stay was pleasant. Rooms are very modern and a comfortable atmosphere. We can't wait to come stay with you guys in near future.

The bed was very comfortable, room & bathroom very clean. Looked like it had been updated and renovated. Restaurants, shopping nearby and not far from downtown. Staff was very helpful & friendly. Sufficiant parking and lighting outside. It was very quiet and uneventful. No loud people. We had 2 good nights of sleep. Supposed to have 100 channels, but only found about 30. Definitely need more outlets. The only outlet available was on the desk lamp and bathroom. One light switch operated all lights including the lights next to bed. Our friends room, not all of their lights worked and had an odd smell in room. The hot breakfast could be improved. Hot foods included scrambled eggs(powder/instant), turkey sausage & belgian waffles. Would have been nice to have hashbrowns or biscuit & gravy. Only one trash can in dining area, really needed one in the food line area as well. We would probably stay again just because the rooms were clean and comfortable and staff was friendly.

It’s a little far from downtown but very convenient to the highway, so it’s not a dealbreaker. Super clean. Price was right.