Hotels Near SMOKE N CHILL # 5 in Austin

We opted to stay on Rainey based on what Rainey was like in the past. However, we didn’t realize that this is the new site for redevelopment in Austin, so a lot of the charm of Rainey is being replaced by high-rises. The hotel did provide early plugs in the room to help block out construction noise, and for that I was super thankful. The hotel sent the typical welcome text earlier on check-in day. We checked in online and opted for a digital key because we’d arrive after midnight, and wanted to go straight to our room. Upon arrival, our digital key didn’t work at the garage or at our room. We went back to the lobby and waited a while without anyone coming up to help. After yelling “hello,” to try and get help, an employee came to the front desk. It wasn’t the typical welcome, as they seemed kind of put out about us being there - but hey it was 3 am so I can overlook that. After getting us regular room keys, I asked if my digital key would work now too. They shared that the digital key system was new and had not been working. The welcome text really should have mentioned that. The room smelled off when we arrived - almost like BO. Possibly it was from someone cooking onions in a nearby room, but it was just as pungent then next morning.. When we got the “how was you stay text”, we mentioned the smell. The front desk staff was helpful and offered to have housekeeping go by and freshen the room. When we arrived back at the room that evening, there was an aerosol odor-ban food smell remover spray on the table. Nothing else was done and the room smell was just as bad. Same smell on the day we departed. Our room was on the 16th floor so possibly other areas were not as bad. If you do opt to stay here, it is not terrible. Set your expectations lower as it is more like a Choice Hotels brand stay than a Hilton family stay. Also if you reserve the one bedroom king and plan to have your kids stay on the sofa bed, know it is not paid out like some other Homewood suites. The sofa bed is the same, but the only way to access the bathroom is via the bedroom. Also, the sink and vanity are not separated from the bedroom by a door and the shower is the old tub insert shower combo. So if your kids are teens and stay up later like ours do, just get two rooms. The place really needs an update all around to be up to be we usually experience at a Homewood. Hopefully it is up for one soon as the location is great. We’ll be booking at the Hilton instead when returning to Austin, though.

This hotel is good, with an outdoor swimming pool, it is still open at this time, and the breakfast is ok. Personally, I prefer fitness, the gym is OK, and overall I am satisfied. 🔔Service: Well, the self-service printer is not easy to use, the front desk helped to call, the people are very good. 🍃 Environment: OK 🧹 Hygiene: OK 🚗 Transportation: OK

I arrived at the Stephen F Austin Royal Sonesta at 2am after a delayed flight. It took 20 minutes for me to check-in due to issues with the hotel computer system. It might have been worth the wait, because I was upgraded to a suite. But I'd say that the suite was quirky: two rooms, nice furnishings, but no amenities. For example, the bar area in the living space had a sink but no accessories or drinks that you might expect to find on a bar. I fell asleep at 3am, and was woken at 8:45am by construction noises directly behind my bed. The noises included loud voices, drilling, banging, and scraping. Even with top-of-the-line ear plugs, it still woke me up. When I reported this issue via text message, the hotel manager looked into it instantly. He was on my floor talking to the hotel engineers by the time that I left my room. The manager recognized that I was the guest who had complained about noise, and apologized. He let me know that the work was supposed to be completed later in the day, and expressed sympathy for my rough morning. The manager set me up with some perks that made my stay more enjoyable and made up for the bad experience. So, all's well that ends well. The rest of my stay was good, especially because the hotel was in a really convenient location -- walking distance from my business meetings, restaurants, and tourist sites.

Our stay at the Hyatt Regency on our wedding night was phenomenal! We were hoping for maybe some champagne or something special since it was our wedding night, but it was still a great experience overall. We had an amazing view and great service throughout the night there. Would definitely stay again!

To begin, the atmosphere is lively! I am a lively person, but being there for business I was sad that I didn’t have more energy to truly enjoy the experience. This is a great hotel for a bachelorette or weekend getaway for sure! First, the front desk ladies are super friendly and welcoming— they also provided a poker chip for a complimentary drink. The bar was great as well and I thoroughly enjoyed the signature cocktail. The bartenders were very nice and accommodating. On to the room... small, but honestly, the cleanest room I’ve ever seen! It reminds me of European rooms which are small, but the fun isn’t in the room, right?! Very pleased with the comfortable and clean room. I’ll certainly return for pleasure on the next round :)

Stinky room and hotel!!! I will never go back to this hotel ever I was not impressed with anything at this hotel and for the price they charge you can get sooooo much better with free food drinks etc, I know cause I stayed at another one 15min away from there! The only thing I can say that was good is it was a very quite hotel, I only stayed one night but during that time it was very quite and the guy did change our rooms immediately because of the smoke smell

Front Desk Shante was a delight!! EVERYTHING a guest needed to know about the hotel and surrounding eateries was right there! I showed up road weary and was greeted with a beaming smile, fantastic disposition, and unchallenged professionalism. The room was clean, quiet, loaded with the necessary amenities and downright comfortable. The proximity to the Capital was a huge plus for a Monday morning commute!!

The hotel staff were extremely helpful whenever I needed information. The complementary breakfast served in the mornings was a lifesaver and included in the cost of the room, not an add-on and with lots of choice, like scrambled eggs, sausage patties, pancakes, cereal, etc. The bed was very comfy and the 3rd floor room was very quiet. The water was nice and hot when taking a shower with lots of water pressure. The hotel room included a fridge, microwave oven, Keurig machine and a comfy couch. Bathroom included towels and all the little things like soap, shampoo, etc. This hotel is very close (About a $12 cab ride) to the Via Fortuna office complex. About a $45 cab ride from the airport. Room rate was reasonable considering I got a single king sized bed and a large room. The hotel room was very clean. Would highly recommend.

It’s a little far from downtown but very convenient to the highway, so it’s not a dealbreaker. Super clean. Price was right.