Element Austin Downtown

This is our 2nd stay at this hotel and we really like it. Love the location of this, the staff is very nice and accommodations are clean and nice. The complimentary breakfast is really great too. First time here they were making fresh pancakes with all the toppings and today we enjoyed fresh breakfast tacos. Tandie was our breakfast attendant today and she was fabulous. She went above and beyond to help make the start of our day great! We will be back! Side note, there is a really cool bar, Upstairs at Caroline in the same building that has light food, great drinks and a fun atmosphere.

We arrived a little past 1pm and was able to check in. Hot towels scented with eucalyptus oil were provided. In this heat (94F), cold towels would've been my choice. Christine at the desk offered an "upgrade" to 2 Queen bed accessible room. We'd booked a king bed, I guess 2 beds is an upgrade? She was very nice and friendly explaining the features and amenities the hotel offers. When you get off the elevator, one side of the hallway leads to Aloft rooms and the other Element rooms. The room décor was as pictured on their website, no surprises. We got room 614, which was the last one in the hallway and the window overlooks the building right next door. Not much of a view. Each day the lobby offers a different fruit-infused water. Breakfast pastries are from Caroline Coffeehouse. Other options are cereal, breads and a yoghurt bar. The only hot option made fresh changes daily. First day we were there were 2 types of pancakes and the second day were 2 types of breakfast tacos. I would've liked to see available fried eggs, sausages or breakfast potatoes. The great location and friendly staff can't be beat.

Great hotel in wonderful location Amazing staff Really nice restaurants and bars Nice gym Very nice rooms A really great place to stay for business or personal visit Also pet friendly so you frequently see pups and sometimes a pat I have stayed here multiple times

The team and staff at Element Austin were fantastic and attentive to my needs. I had a minor issue during my stay and they took care of it right away and were sympathetic to my needs. Very well run.

You first walk into a cafe/restaurant then the second floor is the restaurants bar / check in for the AC hotel. Then third floor is check in for the element. With that said, you can imagine that the elevators are constantly busy. There’s no ice machines on the floors. You have to go down to the 2nd floor to get ice and there wasn’t an ice bucket in the room. I had to use a bowl. Overall not a bad hotel but I would probably not stay again

I purchased our stay through ******* in march 2023. This is now may 12th and the hotel has also charged my credit card and continually told me its just a hold. After a mo they admitted they did but want paperwork filed out before they can refund and yet never sent any kind of form to file out! I emailed them a couple of days ago and am not getting any response! Beware!