Hotels Near 1020 Glass Art and Decor in Austin

I wish I could review this hotel with 0, but unfortunately I cannot. I am currently having the worst hotel experience of my life and, I must say, I have been around the world. Today I realized that I slept on a pillow that has an urine stain on its pillow case. Urine. Someone else's urine. I am not sure what is going on with the hotel, but I forgiven the dirty sticky room carpet, the elevator out of service, but URINE on the pillow case is beyond unacceptable. It is a sanitary problem. The front desk attendant in silence looking at me does not help either. I just want to get out of here as fast as I can and never come back!

The bed was very comfortable, room & bathroom very clean. Looked like it had been updated and renovated. Restaurants, shopping nearby and not far from downtown. Staff was very helpful & friendly. Sufficiant parking and lighting outside. It was very quiet and uneventful. No loud people. We had 2 good nights of sleep. Supposed to have 100 channels, but only found about 30. Definitely need more outlets. The only outlet available was on the desk lamp and bathroom. One light switch operated all lights including the lights next to bed. Our friends room, not all of their lights worked and had an odd smell in room. The hot breakfast could be improved. Hot foods included scrambled eggs(powder/instant), turkey sausage & belgian waffles. Would have been nice to have hashbrowns or biscuit & gravy. Only one trash can in dining area, really needed one in the food line area as well. We would probably stay again just because the rooms were clean and comfortable and staff was friendly.

It’s a little far from downtown but very convenient to the highway, so it’s not a dealbreaker. Super clean. Price was right.

Came to town for a concert and chose the Hilton for its proximity to Moody Center and lovely photos of the property. From the moment we pulled in and were greeted by the valet staff, to checking in with Chris Hartfield (sp?) at the front desk, we knew we’d picked the right place. Chris was very welcoming and even worked to get us into a larger room which was not available online. He was so kind, gave us information to help us with our evening around town and made us feel at home. Our room was clean and spacious, the decor was nice and beds/bedding was very comfortable. We chose to take a Lyft to the event but took a nice walk thru Austin on the way back to enjoy the city. Highly recommend and wish we could have stayed longer.

Our stay at the Hyatt Regency on our wedding night was phenomenal! We were hoping for maybe some champagne or something special since it was our wedding night, but it was still a great experience overall. We had an amazing view and great service throughout the night there. Would definitely stay again!

In the words of Bette Davis, “What a Dump.” In its favor, we had a nice view of Lady Bird Lake from our window, which was pretty to wake up to, and the water pressure in the shower was great! The bathroom seemed partially updated and was pretty decent. Free parking, too. There were a few HBO channels on tv. However, the hotel is very dated and not very clean looking. The indoor parking garage was filthy and was dimly lit. Didn’t feel very safe in there, so we parked in the outside lot whenever possible. No greeting from the night time desk clerk when we came back from dinner, as she seemed to purposely be avoiding eye contact with us (she wasn’t on the phone or busy with someone else). The elevators were very smudgy and too dark, also. The beds slumped a bit in the middle, the linens were old and tired looking, and the chair in the corner looked worse than some I’ve put by the curb. An old leak on the ceiling was poorly patched up, and there were stains on the desk chair, carpet and walls. The door to the adjoining room didn’t provide enough sound proofing, as I heard our neighbor’s phone convo loud and clear. The pool area didn’t look very inviting, as there were no umbrellas or trees to block the strong sun. We wanted to stay in downtown Austin to be within walking distance to things, so this was the least expensive option. But not much could be walked to from there, and the area it was in was a bit sketchy, so we ended up taking Ubers, anyway. We had booked our last night at a hotel in the Arboretum area, because this one went up to a ridiculously high amount for Friday night (music festival in town), and it ended up being just as convenient to take an Uber from there (15-20 mins) to downtown. Plus, the hotel was much nicer and way less expensive. Live and learn.

Stinky room and hotel!!! I will never go back to this hotel ever I was not impressed with anything at this hotel and for the price they charge you can get sooooo much better with free food drinks etc, I know cause I stayed at another one 15min away from there! The only thing I can say that was good is it was a very quite hotel, I only stayed one night but during that time it was very quite and the guy did change our rooms immediately because of the smoke smell

The staff is exemplary: both Rose and Patricia took care of my transportation needs from and to the airport. The service is a breeze as you need to have a Smartphone and be able to use Lyft, the ride sharing service. They take care of that for you. Breakfast was very quick after you fill out the order, and the attendant will have that ready for you in no time. I stayed in room 301 during my stay and it was very clean and had no issues with the bed or internet. There are plenty of channels to choose from on the television. Servicing of the room is on-request only. I did ask for the hotel to be serviced on Sunday, but the housekeeper did not come by. I realized that it was Super Bowl Sunday, and most likely had to get home to watch it. There is a small refrigerator in the room, which is always handy and convenient. I did order food from one of the local restaurants, and the driver did leave it at the front desk without amy problems. i had a few issues with billing, but the staff resolved them then and there; no need to wait for the general manager. The staff is empowered to make your stay comfortable. Property cleanliness in and around the elevator in the evening hours were ok; some debris in the elevator when I returned to the hotel on Sunday night, but other than that, it is a clean hotel. Although I did not drive during my stay, there was ample parking in the lot with designated ”Diamond member” parking near the entrance. I will definitely return and stay because the staff (Rose and Patricia) is friendly and professional.

We pulled in about 2:00 am. We were tired and pleased to find a place near the airport at a reasonable rate. Our plan was to relocate to a better/different place in the morning. It turned out that the staff and facility were so good, we extended our stay for a few more days. A huge THANK YOU to the staff at the Wyndham Airport location. A great value because of the great staff!