Top rated hotels in Atlanta

Home2 Suites by Hilton Atlanta Downtown
4.1/5107 Reviews
The hotel was great but I’m never booking with trip.com again worst service. When I got to the hotel I had been driving 7 hours only for the first hotel to tell me that they could only book me for one night. I called trip.com and the First Lady I spoke with I could barely understand. I tried being patient but no one gave me answers. I still don’t have my refund and had to pay extra???? The little rooftop at the hotel was cool tho.
Home2 Suites by Hilton Atlanta Midtown
3.9/5102 Reviews
Disappointed that we've been here for 3 days and our room hasn't been cleaned yet, especially since I went to the desk last night to get fresh towels and requested for our room to be cleaned today. When we went out this morning, I stopped by the desk again to make sure they were aware of my previous request to have our room cleaned. Got back around 8:00 pm and no one had been in our room to clean. We're planning on checking out the day after tomorrow and I don't think I'll bother to ask again. I am attaching a photo of the sign on our bathroom mirror that says, ”housekeeping services are provided every other day during your stay.” (Speaking of signs, the sign on the back of our door says that check-out time is 12:00 noon but the sheet that was given to me upon check-in says it's 11:00 am. Which is it?) The staff and security personnel are very personable here but there seems to be some miscommunication between the front desk and housekeeping. I wouldn't expect this from a Hilton hotel.

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