Guest User
December 25, 2024
I loved this hostel - everything about it - the location, the cleanliness, the beautiful marble foyer, modern appliances, free coffee/tea, friendly vibes and the thought out into everything including privacy. After chatting a few days to staff I realised I had been talking to the very friendly and helpful owner. The luggage lock allocated to my bed was broken and he immediately came and fixed it in under 5 minutes. The only let down was my room was next to the courtyard which a loud group of men were up each night until well past nightnight smoking and chatting loudly so my throat hurt. Also the shutters on a humid night were left open by another customer in my room which let all the mosquitoes in, I was bitten several times on the face and I woke to a heavily swollen face and one eye a third shut. To be fair, when I got up to ask for some mosquito deterrent or spray the girl tried but couldn't find the stuff and when I asked again in the morning a diffuser was installed and worked a dream, so this was more than I'dhave expected as I was just after a local bug spray. On one night a very nasty and rude woman with dark hair manning the desk at night hissed at us constantly in the downstairs living room to be quiet when we didn't even use raised voices, but she did nothing about the men loudly laughing all night in the courtyard - all other staff were lovely but it certainly destroyed the social vibe there. Even the owner didn't behave like that and it's a shame he didn't see this, though other male staff did. Otherwise, the place is fantastic - well located in a safe, artsy area with excellent food options, lots of conveniences, a gorgeous courtyard, high tech security, lots of locks and codes with soft close doors and extremely clean. I will definitely stay here again if that nasty woman isn't there.