Delice Hotel - Family Apartments

Location is great for multi purposes. Lots of food and coffee shops around . Walking distance to art, music and history places. Great for visits to Evaggelismos hospital. Need upgrade the hair dryer and the fridge also needs to be programmed to be a bit cooler than it is. Clean but the bathroom floor needed a bit more effort (!) - the hose of the hair dryer too, Towels smelled strongly of disinfectant , made you feel safe but not pleasant. Neutral breakfast, basic actually, not for picky eaters but satisfying a hungry stomach. Tv was not offering movies' rental. Wi fi really good for streaming. Helpful staff both front desk , dinning room attendants and handyman/housekeeping. Great touch the sage from Crete at the coffee tray. Toiletries offered a body balm - not bad at all

For our group of 4 couples i haf done selection of Delice hotel apartment as I was getting 1 bedroom apartment with size of 646 sqft besides its locational advantage. i booked 4 one bedroom apartment through our India agent in this apartment hotel for one night . We reached hotel by 2pm from airport & we were given 4 apartments each on different floors but that was ok as long as it was same category . Me & wife checked into room not realising that our apartment is unlike other 3 & literally half the size that we booked . When i went down to meet our friends i was shocked While others had full living room with 5 seater sofa . Large bedroom & larger toilet ours was half the size like a studio with no living & smaller toilet. I reached out to receptionist diani who refused to change the room & continued to say it's same category as others & said hotel is full while on line it showed vacancy of same category on this he says it will cost you another booking & no refund. He seemed to be lying totally & shamelessly . I reached to India agent posted video who reached out to hotel & was given same reply by mail that our room was just 2 or 3 sqmtr small & hotel is full so again both lies . So while on line booking showed availability he lied , room was like studio of of sbout 350 sqft which he was insisting is of same category. Would never recommend such a place where reception are so cold & lier of first lot