Guest User
March 15, 2023
We have never set foot in Aswan Nubian House. We arrived with a friend around 12:30 a.m. on December 30, 2022 after a whole day of exhausting plane travel, and the owner took us to another place without explaining why... the place was dusty with a small skylight for a window , without hot water or towels with very poor wifi… my friend is asthmatic so she couldn't sleep properly. We booked 3 nights in this establishment from December 30 to January 3, 2023, and the next day, we realized a little more where we were... in the middle of the island and 350m from where we would normally be accommodated or all the surrounding areas were under construction. When I called the owner for explanations, and we wanted to be reimbursed, he never wanted it and found us bogus reasons not to do so. Let it be said that his guest house was overbooked and that he put us in another even better place... but without keeping us informed... a joke. We paid for a quiet double room with a view of the Nile for €90 which we never got. A real scam, especially when he wanted to give us a price on an excursion which was in fact the same for everyone, and we were stranded because of a flat tire in the desert for 3 hours in the middle of the night... We We had no other choice to change rooms because it was New Year's Eve and everything was taken apart from the palaces. We were disgusted with our arrival in Egypt. When we found new accommodation, the hosts knew this family from Elephantine Island well to fool tourists… I’ll spare you the details. I hope you avoid this establishment, because we came across a couple of tourists a few days later who had the same mishap. This establishment really needs to train itself in welcoming tourists and stop taking their customers for ******.
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