Diplomat Hotel by AG Hotels Group
1 night
Rooms and Guests
1 room, 2 adults, 0 children
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Diplomat Hotel by AG Hotels Group

29/1 D.Konaev street, Astana, 010000, Kazakhstan
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Located in the centre of Astana City, Diplomat Hotel by AG Hotels Group features a spa centre with a gym, a swimming pool and a sauna. Free WiFi is provided. Astana International Airport is only a 10-minute drive away. Behind a rounded, modern façade the Diplomat Hotel & Business Center offers stylish, classic-style rooms with warm colours and tall windows with panoramic views. All air-conditioned rooms include cable TV, seating area, minibar and complimentary bathrobe. A buffet breakfast is served every morning in the Diplomat’s restaurant. The restaurant as well offers European cuisine. The lobby bar, located on the ground floor, serves a variety of drinks, snacks and main dishes. Facilities at the Diplomat Hotel Astana include a luggage storage and concierge service. A tour desk and childcare services are also available. The meeting and banquet facilities can fit up to 250 people. The Baiterek Tower, Singing Fountain and Watergreen Boulevard are all within 500 metres of the Diplomat Hotel & Business Centre. Several shopping malls are also nearby.Show More
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hotel overview picture
3.5/5Location: 3.6
All 14 Reviews
Amenities
Indoor swimming poolSaunaSpaMassage roomGymPrivate ParkingFree24-hour front deskLuggage storageBarRestaurant
All Amenities
Surroundings
Airport: Nursultan Nazarbayev International Airport
(13.9 km)
Train: Astana Railway Station
(9.0 km)
Landmarks: Vodno Zelenyy Bul'var Astana
(330m)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Senior Suite
23

Senior Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Standard Twin Room with City View
9

Standard Twin Room with City View

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Standard Double Room with City View
11

Standard Double Room with City View

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Junior Suite
7

Junior Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Standard Double Room with Bayterek View
5

Standard Double Room with Bayterek View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
Presidential Suite
13

Presidential Suite

Bedroom 1:1 King bed ● Living Room:1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Guest Reviews

3.5/5
14 reviews
Verified Reviews
  • Cleanliness3.4
  • Amenities3.4
  • Location3.6
  • Service3.5
Average for similar properties in Astana

Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. Rs 333.46). Trip Coins can be used to save instantly on room rates.

Most Mentioned
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 11, 2024
服務熱情態度很好!
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 24, 2024
The room is very big~ but the furniture and design are in the simple European style. Maybe it's because the hotel is older. There is a musty smell in the corridor. The restaurant is well decorated, bright and clean, and the food is mainly bread, salad and fruits. I also want to share something. Because I checked in that night, a lady knocked on the door not long after. She spoke neither Chinese nor English. I didn’t understand her and didn’t dare to open the door at all. It’s better to be cautious when going out.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 17, 2024
Too bad. The toilet moved. The room was very old.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 12, 2024
Good with nice view
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 1, 2024
Не советую и не рекомендую
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A‍l‍e‍x‍a‍n‍d‍r
December 28, 2021
The hotel is outdated. It wouldn't hurt to have an upgrade in general.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 29, 2024
Фотографии и комнаты в Отеле не соответствуют ! Грязь и капая-то унылая нищета ! Никогда не бронируйте этот отель ! Бронировала руководителю , у него было вручение государственной награды в Астане ! Он был просто в шоке от увиденного в отеле ! Ничего общего с фото отеля!
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 1, 2024
Old fashioned hotel in center of Astana. Not a real 4 star hotel, needs to be renowed. There was not hot water during 5 days stay! The rooms are outdated and dirty. The breakfest on top of the hotel is mediocare. The spa is in different building.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 24, 2024
Отель соответствует категории 2 звезд, в номере, как и во всем отеле много не отремонтированного ( отель в плачевном состоянии), наверное лет десять не было даже косметического ремонта, вид и состояние ужасное. Единственное преимущество удобное расположение. Не советую никому.
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Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Children between 0 and 7 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeHalal
StyleBuffet
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 2004
  • Renovated: 2015
  • Number of Rooms: 80
Located in the centre of Astana City, Diplomat Hotel by AG Hotels Group features a spa centre with a gym, a swimming pool and a sauna. Free WiFi is provided. Astana International Airport is only a 10-minute drive away. Behind a rounded, modern façade the Diplomat Hotel & Business Center offers stylish, classic-style rooms with warm colours and tall windows with panoramic views. All air-conditioned rooms include cable TV, seating area, minibar and complimentary bathrobe. A buffet breakfast is served every morning in the Diplomat’s restaurant. The restaurant as well offers European cuisine. The lobby bar, located on the ground floor, serves a variety of drinks, snacks and main dishes. Facilities at the Diplomat Hotel Astana include a luggage storage and concierge service. A tour desk and childcare services are also available. The meeting and banquet facilities can fit up to 250 people. The Baiterek Tower, Singing Fountain and Watergreen Boulevard are all within 500 metres of the Diplomat Hotel & Business Centre. Several shopping malls are also nearby.

Services & Amenities

Indoor swimming pool
Spa
Gym
Bar
Restaurant
Cafe
Conference room
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

What are the check-in and check-out times at Diplomat Hotel by AG Hotels Group?

Check-in at Diplomat Hotel by AG Hotels Group is 14:00, and the check-out time is until 12:00.

What are the hotel amenities at Diplomat Hotel by AG Hotels Group?

Diplomat Hotel by AG Hotels Group amenities include: Pool, Sauna, Spa.

Is there a pool at Diplomat Hotel by AG Hotels Group?

Yes, Diplomat Hotel by AG Hotels Group has a pool.

Is Diplomat Hotel by AG Hotels Group pet friendly?

No, pets are not allowed at Diplomat Hotel by AG Hotels Group.

Does Diplomat Hotel by AG Hotels Group serve breakfast?

Yes, Diplomat Hotel by AG Hotels Group serves highly-rated breakfast. Breakfast option(s) include:Halal. If breakfast isn’t included in your room rate, the prices are: Buffet:-1.00USD.

How much does it cost to stay at Diplomat Hotel by AG Hotels Group?

Prices at Diplomat Hotel by AG Hotels Group are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

How to get from the closest airport to Diplomat Hotel by AG Hotels Group?

The closest airport is Nursultan Nazarbayev International Airport, and it is about 28 mins from hotel by car (13.9 km).

What is Diplomat Hotel by AG Hotels Group cancellation policy ?

Typically, cancellations of Diplomat Hotel by AG Hotels Group can receive total refund for certain days before arrival. The conditions will vary depending on the type of room and booking conditions.

About This Property

Nearest AirportNursultan Nazarbayev International Airport
Distance to Airport13.92KM
Nearest Train StationAstana Railway Station
Distance to Train Station9.04KM
Average Price FromPKR43024
Hotel Star Rating4