The ONE Hotel Astana
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Astana

The ONE Hotel Astana

No.13 of 4-star Select Hotels in Astana
4CQW+PV3, Qadyrghali Zhalayyri St, Astana, 010010, Kazakhstan
Show on Map
A stay at The ONE Hotel Astana places you in the heart of Astana, within a 5-minute drive of House of Ministries and Schoolchildren's Palace. This spa hotel is 1.5 mi (2.4 km) from Supreme Court of the Republic of Kazakhstan and 1.5 mi (2.5 km) from Otan Korgaushylar Monument.Show More
We Price Match
hotel overview picture
4.4/5Very Good·Great Location
Ver good hotel! excellent service!
Amenities
HikingSaunaSpaMassage roomGymPrivate ParkingFree24-hour front deskLuggage storageBarRestaurant
All Amenities
Surroundings
Airport: Nursultan Nazarbayev International Airport
(15.1 km)
Train: Astana Railway Station
(7.8 km)
Landmarks: Park Sharlya De Gollya
(270m)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Standard Double Room
6

Standard Double Room

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Minibar
Toothbrushes
Room Details
Check Availability
Premium Quadruple Room

Premium Quadruple Room

2 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Toothbrushes
Private entrance
Room Details
Check Availability
Standard Single Room
5

Standard Single Room

1 Single bed
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Minibar
Toothbrushes
Room Details
Check Availability
Suite
7

Suite

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Minibar
Toothbrushes
Room Details
Check Availability
Presidential Suite
6

Presidential Suite

2 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
Double Room with Two Single Beds
6

Double Room with Two Single Beds

2 Single bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
Hide Room Types

Guest Reviews

4.4/5
Very Good
3 reviews
Verified Reviews
  • Cleanliness4.4
  • Amenities4.4
  • Location4.4
  • Service4.4
Average for similar properties in Astana

Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. Rs 333.50). Trip Coins can be used to save instantly on room rates.

Most Mentioned
A‍m‍i‍t‍ ‍P‍a‍t‍n‍i
September 12, 2024
Ver good hotel! excellent service!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 19, 2024
This hotel was highly unprofessional, and seemed to have no interest in serving or helping guests. When we arrived, at 9pm, we realized our (double) room had only one towel. We ran back downstairs and asked for a second. Two more trips downstairs and 3 calls later, we still had not received a second towel by midnight, and got ready to go to be unshowered. This service (or total lack thereof) continued throughout our stay. When we asked any questions at the front desk (where we could find an ATM, or a dinner suggestion, for example), the staff would wander off without answering, never to return. I have no idea what they think a hotel does, but their lack of guest service was remarkable. Would suggest you stay literally anywhere else in Astana. This "hotel" should be embarrassed.
K‍h‍a‍l‍e‍d
May 3, 2022
Nice hotel with great condition and friendly staff. However, the room cleaning was not very good. When I asked for anything they bring it fast. But there was a day when I put a card for cleaning the room but it didnt get cleaned. Other than that everything was great.

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet, Set menu
AgeFee
Children 17 years old and under
KZT 5,000.00 (approx. Rs 2,800.22) per person
Adult
Set menu:KZT 5,000.00 (approx. Rs 2,800.22) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Show More

Property Description

  • Number of Rooms: 41
A stay at The ONE Hotel Astana places you in the heart of Astana, within a 5-minute drive of House of Ministries and Schoolchildren's Palace. This spa hotel is 1.5 mi (2.4 km) from Supreme Court of the Republic of Kazakhstan and 1.5 mi (2.5 km) from Otan Korgaushylar Monument.

Pamper yourself with a visit to the spa, which offers massages. If you're looking for recreational opportunities, you'll find a health club, a sauna, and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Make yourself at home in one of the 44 air-conditioned rooms featuring refrigerators and free minibar items. Plasma televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Services & Amenities

Spa
Gym
Bar
Restaurant
Restaurant
Restaurant
No additional info available
Show More

Frequently Asked Questions

How do I book a hotel on Trip.com?

To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

How to get hotel deals on Trip.com?

There are several ways to discover affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the least expensive options first.

Where can I find hotel deals on Trip.com?

Trip.com offers a diverse selection of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. Moreover, if you are a member of our loyalty program, you can log in to your account and discover exclusive discounted rates at hotel list pages.

How to get lower prices for hotels?

Sometimes booking hotels in midweek is cheaper, but it also depends on the season.

How many hotels are listed on Trip.com?

There are over 5,000,000 hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

Can I cancel or change my hotel bookings on Trip.com?

It depends on the hotel policy and date of cancellation. Kindly check the policy section of related hotel pages. To cancel or change your bookings, log in to your Trip.com account, go to "My Bookings", and follow the instructions.

How do I contact Trip.com's customer support?

You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact by phone or service chat, depending on your location.

About This Property

Nearest AirportNursultan Nazarbayev International Airport
Distance to Airport15.09KM
Nearest Train StationAstana Railway Station
Distance to Train Station7.75KM
Average Price FromPKR64569
Hotel Star Rating4