The ONE Hotel Astana
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Astana
The ONE Hotel Astana
No.12 of 4-star Select Hotels in Astana
4CQW+PV3, Qadyrghali Zhalayyri St, Astana, 010010, Kazakhstan
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A stay at The ONE Hotel Astana places you in the heart of Astana, within a 5-minute drive of House of Ministries and Schoolchildren's Palace. This spa hotel is 1.5 mi (2.4 km) from Supreme Court of the Republic of Kazakhstan and 1.5 mi (2.5 km) from Otan Korgaushylar Monument.Show More
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Highlights
Airport drop-off available
Free parking
Lots to doAmenities
Hiking
Sauna
Spa
Massage room
Gym
Private parkingFree
Airport pick-up
24-hour front desk
All Amenities
Property Description
A stay at The ONE Hotel Astana places you in the heart of Astana, within a 5-minute drive of House of Ministries and Schoolchildren's Palace. This spa hotel is 1.5 mi (2.4 km) from Supreme Court of the Republic of Kazakhstan and 1.5 mi (2.5 km) from Otan Korgaushylar Monument.
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4.3/5
Very GoodVer good hotel! excellent service!
All 3 Reviews
Surroundings
Airport: Nursultan Nazarbayev International Airport
(15.1 km)
Train: Astana Railway Station
(7.8 km)
Landmarks: Park Sharlya De Gollya
(270m)
Landmarks: Astana Triatlon Park
(410m)
Landmarks: Zhetisu Park
(690m)
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Rooms
Guest Reviews
Services & Amenities
Policies
6
Standard Double Room
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
Premium Quadruple Room
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability
5
Standard Single Room
1 Single bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
7
Suite
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
6
Presidential Suite
2 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
5
Double Room with Two Single Beds
2 Single bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
Hide Room Types
Guest Reviews
4.3/5
Very Good
3 reviews
Verified Reviews- Cleanliness4.3
- Amenities4.3
- Location4.3
- Service4.3
Average for similar properties in Astana
Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. Rs 335.88). Trip Coins can be used to save instantly on room rates.
AI Summary
Located near Astana park and Triathlon park, guests appreciate the spacious rooms with large beds and balconies with excellent views. However, no notable disadvantages were mentioned in the reviews.
Amit Patni
September 12, 2024
Ver good hotel! excellent service!
Khaled
May 3, 2022
Goid
Nice hotel with great condition and friendly staff. However, the room cleaning was not very good. When I asked for anything they bring it fast. But there was a day when I put a card for cleaning the room but it didnt get cleaned. Other than that everything was great.
Guest User
September 19, 2024
This hotel was highly unprofessional, and seemed to have no interest in serving or helping guests. When we arrived, at 9pm, we realized our (double) room had only one towel. We ran back downstairs and asked for a second. Two more trips downstairs and 3 calls later, we still had not received a second towel by midnight, and got ready to go to be unshowered. This service (or total lack thereof) continued throughout our stay. When we asked any questions at the front desk (where we could find an ATM, or a dinner suggestion, for example), the staff would wander off without answering, never to return. I have no idea what they think a hotel does, but their lack of guest service was remarkable. Would suggest you stay literally anywhere else in Astana. This "hotel" should be embarrassed.
Services & Amenities
Most Popular Amenities
Hiking
Sauna
Spa
Massage room
Gym
Private parking
Free
Airport pick-up
Additional charge
24-hour front desk
Luggage storage
Bar
Restaurant
Airport drop-off
Additional charge
Bicycle rental
Conference room
Additional charge
Business center
Multi-function room
Wi-Fi in public areas
Free
Spa
Gym
Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Valet parking
Transportation
Airport pick-up
Additional charge
Shuttle service
Additional charge
Bicycle rental
Airport drop-off
Additional charge
Front Desk Services
Safe at front desk
Luggage storage
Concierge service
VIP check-in service
24-hour front desk
Express check-in and check-out
Languages Spoken
Russian
Food & Drink
Bar
Room service
Health & Wellness
Gym
Massage room
Sauna
Spa
Hiking
Turkish bath (Hammam)
Public Areas
Elevator
Smoking area
Garden
Cleaning Services
Laundry service (on-site)
Additional charge
Ironing service
Additional charge
Clothes dryer
Facilities for Children
Children's meals available
Business Services
Conference room
Additional charge
Business center
Postal service
Fax/copying service
Multi-function room
Safety & Security
CCTV in public areas
Fire extinguisher
Smoke detector
Intruder alarm
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet, Set menu
| Age | Fee |
|---|---|
Children 17 years old and under | KZT 5,000.00 (approx. Rs 2,855.26) per person |
Adult | Set menu:KZT 5,000.00 (approx. Rs 2,855.26) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
- Cash
Property Description
- Number of Rooms: 41
A stay at The ONE Hotel Astana places you in the heart of Astana, within a 5-minute drive of House of Ministries and Schoolchildren's Palace. This spa hotel is 1.5 mi (2.4 km) from Supreme Court of the Republic of Kazakhstan and 1.5 mi (2.5 km) from Otan Korgaushylar Monument.
Pamper yourself with a visit to the spa, which offers massages. If you're looking for recreational opportunities, you'll find a health club, a sauna, and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 44 air-conditioned rooms featuring refrigerators and free minibar items. Plasma televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages. If you're looking for recreational opportunities, you'll find a health club, a sauna, and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 44 air-conditioned rooms featuring refrigerators and free minibar items. Plasma televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.