Hotels Near LensCrafters in Asheville

We were granted a room several hours prior to suggested check-in time which was extremely appreciative in that we were in Asheville for one day and wanted to see as much as we could. The room was clean and in the morning the breakfast of waffles, eggs, bacon, etc was very good.

The room is ok, not too big, there is a road facing, noisy! The front desk service is very nice and the hotel breakfast is also ok! But the hotel does not have an elevator, you can drive up the first and second floors, but the third floor will be more difficult, you need to climb a flight of stairs with your luggage.

This hotel has a good, central location. But it is very loud. First, there is construction noise. That will be temporary but it is disruptive -- and it starts VERY early in the morning. It is sufficiently disruptive that the hotel should have closed during the construction. I know they want to maximize their revenues, but it should not be at the expense of the guest experience. Even worse, though, is the ridiculous amount of dog barking. The hotel sounds like a kennel. This is a hotel that clearly prioritizes dogs over humans. It is lovely than they allow dogs, but they really need to do two things: First, they NEED to have at least one dog-free floor and offer rooms on that floor to those guests without dogs who want it. Second, they NEED to tell guests that bring dogs that the guests are responsible to ensure that their dogs are not barking at night (10 pm to 8 am, or whatever). If someone has a dog that barks all night -- and the owner is not willing to use a muzzle -- then they should not stay at a hotel that accommodates human guests. It is not reasonable for the hotel to put me in a room next to a ”guest” that loudly barks -- incessantly -- all night. This really NEEDS to be addressed IMMEDIATELY. It is a huge problem for your human guests, I do not think it is sufficient to say ”we will take your comments into consideration” - as the hotel has said to many prior guests who made the same comments. This completely destroys the experience for human guests. The hotel should have a sense of urgency to address this problem.

The Renaissance hotel in Asheville, North Carolina, is in the perfect location. It's near all kinds of walking venues to explore from the hotel i.e. shopping and restaurants. The hotel is definitely older, but very clean. The banquet buffets for our group was outstanding as well as the meeting set up, Thank you Hynnic for taking care of our room set up and overseeing our banquets!! Also a big thank you for Sandy Stafford in overseeing our room drops, advancement in VIP rooms ready and delivery of their amenities ( good catch on the cork screws) prior to their arrivals!!! Not to mention playing bell woman. You really seem to lead your colleagues by caring and sharing. Only suggestion is maybe faster elevators. Other than that, all good

Christie was far and beyond the call of duty sweetest nicest person I think I've ever met in marleny was equal if not better they did a wonderful job thank you! ☺️ ☺️ !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Pro-Great location off the main highway into Asheville. Close to town and walking distance to a few restaurants and shopping. Friendly staff, very attentive. Con- Dirty floors through out and especially in the shower stall and room carpet (#324). Some cleaning supervision would probably correct this issue quickly. Would consider again if they correct cleaning supervision issues.

Yes, the room is very good

Entire facility needs a good cleaning and painting. It's old and tired looking. We stayed here while visiting family and wanted a place with an indoor pool. The Wingate's pool was very nice and if the hot tub was working, it would have been perfect. Breakfast - not enticing and there were ants on the table. No TV streams anything. Some don't have the basic cable channels Staff was very nice tried their best.