Hotels Near Centro Comercial Mall La Avenida in Armenia

Had a wonderful experience over the course of my week long stay. The staff was friendly, helpful and professional. I was able to check in early and extend my stay without issue. The suite was well organized without wasted space, beautifully designed and very comfortable. My only criticism is the double bed, for a corner suite with such a breathtaking view of the mountains I couldn’t get over the fact that my feet had to hang off the bed. A queen bed could have fit the space even if it were a little more cramped. Other reviews complained of street noise and the upstairs bar but with the blinds drawn it really cuts out the noise. They also have a nespresso machine in the room to brew up delicious local coffee along with other drinks and snack options in the mini fridge. Amenities were also a highlight here, the gym and sauna room were wonderfully clean and equip. The concierge also provides transportation with reliable individuals and money exchanging services (at a higher rate than you would at a western union in town) but provides you with the convenience and security of not having to transport any large quantities of cash with you. The floors are sectioned off with key card access to each floor via the elevator and posted security in the main lobby at all times. The rooftop bar was an oasis after a long day out in town. The downstairs coffee lounge was light and airy with hanging plants and a decent breakfast selection from the American breakfast of eggs, bacon or cheese, croissant and toast or arepa or choclo waffle, fruit plate, fruit juices and hot coffee or chocolate or a yogurt and granola option. There is Wi-Fi in the rooms but it was spotty on the balcony (probably from the thick concrete construction) but I had an amazing time and can not wait to return.

The hotel is beautiful. The pictures of what it looks like are true but the service is just horrific. There was no real reception for us, not even water offered. We reserved a villa that had no type of welcome note of anything. It was just a basic house. We had no way to communicate with the front desk the first night not even the security guard was able to and we had to walk up the hill to get to them when we got there no apology just well the phone lines aren't working. BTW the ”Villa: is just a house in a community behind the Resort it isn't actually a part of the resort. There was no welcome note, no list of services or activities. The food servers were rude and bothered for anything that was asked. We waited 40 minutes for our food the kids were asleep by the time the food got there and were still expected to paay even though our meals were already paid for ahead of time. One of the guest food was forgotten not once but twice. Truly I could go on and on it was bad. I will say that the area is a good place to visit out side of the resort everyone was very friendly.

I booked the whole hotel for my wedding guests who were travelling from Canada. There were 65 of us and the hotel management team and staff were so so helpful, accommodating and kind. The hotel has an amazing restaurant with incredible food, the pool was big and always clean, the rooms were beautiful, the greenery was lovely. Nothing bad to say at all about the hotel or my stay, everyone enjoyed themselves greatly! Thank you so much to the staff for an amazing week stay