Located in Phu Quoc, Mövenpick Resort Waverly Phu Quoc is on the Strip, within a 15-minute drive of VinWonders Phu Quoc and Shophouse Grand World. This 5-star hotel is 3.6 mi (5.9 km) from Ong Lang Beach and 7.4 mi (11.9 km) from Dinh Cau.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. Additional features at this Art Deco hotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge). The complimentary beach shuttle makes getting to the surf and sand a breeze.
Enjoy a meal at the restaurant or snacks in the 2 coffee shops/cafes. The hotel also offers 24-hour room service. Wrap up your day with a drink at the bar/lounge, the beach bar, or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-out. Planning an event in Phu Quoc? This hotel has facilities measuring 7750 square feet (720 square meters), including a conference center. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.
Make yourself at home in one of the 305 individually decorated guestrooms, featuring minibars and LED televisions. Your bed comes with down comforters and premium bedding. Rooms have private furnished balconies. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Bathrooms feature separate bathtubs and showers with rainfall showerheads and complimentary toiletries.
GGuest User2022.10.11
After being stuck at home for the past 3 years and watching replays of Getaway, we finally got out of Australia and arrived in Phu Quoc. Stepping out of the taxi we were warmly greeted by the concierge staff with the traditional 'Xin Chao' as they escorted us into the beautiful Movenpick Resort foyer. Immediately my wife and I felt relaxed. This was what we had missed during COVID, escaping our busy lives and enjoying such beautiful resorts. Check-in was seamless and we were in our room in no time. I had an issue with our room and spoke to Linh at reception who was so nice and professional, and quickly resolved the situation. And in a flash we were by gorgeous pool and enjoying tropical cocktails. We spent the next 3 days laying around the pool, in the sun loungers looking out into the ocean, taking naps in the hammocks between the palm trees and enjoying the ocean breeze as we watched the sunsets. The Spa was amazing and one of the best we've experienced. The pre-spa sauna, stream room and spa baths was sooo relaxing. Breakfast was a feast to the eyes with delicious authentic Vietnamese food and a great international selection. The afternoons were spent devouring all sorts of enticing desserts during Chocolate Hour (and all for free, what a bonus!) We loved spending our evenings at Aura Beach Club as Vu was so helpful and attentive. He even got the whole team to sing Happy Birthday to me which was such a pleasant surprise. When we returned to our room, Linh and the reception team had organised a birthday cake and some gifts from the Resort. So sweet! It's things like this that make our holidays even more memorable. We thoroughly enjoyed Movenpick Resort Phu Quoc and the wonderful staff that made it so special. We will be back! and will bring all our families and friends :)
With a stay at Wyndham Grand Phu Quoc in Phu Quoc, you'll be a 1-minute walk from Shophouse Grand World and 7 minutes by foot from Dai Beach. This 5-star hotel is 13.7 mi (22 km) from Phu Quoc Night Market and 0.6 mi (0.9 km) from Corona Casino.Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find an outdoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.Enjoy Vietnamese cuisine at Nautilus, one of the hotel's 7 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.Make yourself at home in one of the 1378 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
CCocopeach2024.10.26
The entire hotel is extremely spacious, luxurious and sophisticated in design. It's clean and the customer service is great. The room is spacious compared to the price. The cafe bar in the lobby is reasonably priced and delicious. You can easily go to amusement parks and safaris using the hotel's free bus. You are sure to have a comfortable stay.
Sheraton Phu Quoc Long Beach Resort is a popular choice amongst travelers in Phu Quoc Island, whether exploring or just passing through. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. To be found at the hotel are 24-hour room service, 24-hour security, daily housekeeping, free Wi-Fi in all rooms, gift/souvenir shop. Television LCD/plasma screen, complimentary instant coffee, in-room tablet, slippers, towels can be found in selected guestrooms. Enjoy the hotel's recreational facilities, including snorkeling, theme park, water park, mini golf course, private beach, before retiring to your room for a well-deserved rest. For reliable service and professional staff, Sheraton Phu Quoc Long Beach Resort caters to your needs.
GGuest User2023.06.29
I travel the world with Marriott brand only, this is the very disappointed Sheraton Phu Quoc that I happen to stay, I booked a family suite oceanfront during June1-5,2023. This review written on June 2,2023. It isn’t 5 star resort. Marriott Should not put their name on it, because it degrade the quality of Marriott Brand. We check in during lunch and went to Garden restaurant, the lunch buffer have nothing worth to eat so we order from menu total of 5 hot dish for 5 of us, only 3 dish come out 20 minute, 1 dish come out 45 minute later and final dish never come. So 1 of us can’t have lunch. We lelf the restaurant and came to our SUITE all the keys doesn’t work so after the trip to front desk again finally we got in the suite. The room temperature was at 25C degrees and keep go up. Call the maintenance no help there The resort is old and need upgrade ASAP including AC units. We went down to front desk and request to change the room, they told us to leave our phone number so they can contact us regarding the room transfer. We never received the call, we have to went out to find a decent place for our dinner because we are not sure about restaurant dinner buffet!!! So by the time get to the room we too tired to call and bother the front desk. I am a Platium Bonvoy of the Marriott. It mean I stay at least 50 nights per year with Marriott. This is the first time I feel like I got cheat out of 5 stars resort. So today I will ask them to cancel the rest of the stay and move to another resort, hopefully JW Marriott in the other end of the island. My review is not prejudiced about the staff or Food not even the normal wear and tear of the resort but mainly with the management team. On the small note to resort management director. You should try your own food in the restaurant including the ice cream in the snack bar, I think the Ice cream was there too long. I wish all the best to my fellow guess and hope that you will be better luck then me. After my first impression with The 5 star resort. I would like update my review. Just one action of the top team management in breakfast room, it change my opinion and I am very appreciated his customer services. His name is Mr Hoang. He fresh up my family’s morning with an offer a cup of Green Tea, when services like that happen, it took out of all the bad experience and show you how great the staff can brighten your day. Furthermore in the long conversation he explains to me the new management just took over last September 2022 and in process of remodel the resort. Also the staff had been trained and continue to update their customers services. Therefore I would like to update my review with a 5 stars and continue to believe in Marriott branding Sheraton Phu Quoc Long Beach. This is on my day 4 at the resort and I am very happy to share with everyone. Thank you for read my review and after all we have a happy ending. My best wish remain with the staff of the Hotel specifically with the Breakfast room management
Excellent
210 reviews
4.5/5
Price from
Rs 54,764
per night
Check Availability
You Might Like
Hotels With BreakfastHotels With Twin RoomHotels With 1 Double BedHotels With Swimming PoolHotels With Free Cancellation
With a stay at Premier Residences Phu Quoc Emerald Bay Managed by Accor in Phu Quoc (Khem Beach), you'll be a 3-minute drive from Phu Quoc Prison and 7 minutes from An Thoi Cable Car Station. This 5-star resort is 3.1 mi (5.1 km) from Sao Beach and 6.4 mi (10.3 km) from Sun World Hon Thom Nature Park.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including an outdoor pool and a waterslide. Additional features at this resort include complimentary wireless Internet access, concierge services, and wedding services.
Enjoy local and international cuisine at Mercato, one of the resort's 2 restaurants, or stay in and take advantage of the room service (during limited hours). When you are in need of a refreshing drink, visit the beach bar or one of 3 bars/lounges, or 2 poolside bars. A complimentary full breakfast is served daily from 6:30 AM to 10:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Make yourself at home in one of the 745 individually decorated guestrooms. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature bathtubs or showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
VValeriyaaaa2024.12.15
The hotel is clearly not 5 stars, one of the worst where we have been. A lot of package tourists who behave terribly. Everything in the hotel is done on stream. None of the staff cares about you. There is a constant crowd of people leaving/arriving in the lobby. It's dirty everywhere. When you arrive, you see a very dirty roof over the main entrance. This is a Turkish hotel with a corresponding contingent. There are holes in the floor in the room, swollen and bad furniture everywhere, the door to the balcony does not close (the hole through which the lizard climbed to us at night), a bad refrigerator. The price is clearly too high, I do not recommend it and will never stop again. The only plus is the tickets to the show, that's it.
Hotel near Long Beach,Phu Quoc Island91% of visitors choose this area
With a stay at Regent Phu Quoc in Phu Quoc, you'll be right in one of the most beautiful beaches Bai Truong (Long Beach), 7 mi (11.3 km) from Sao Beach. This 5-star resort is 7.6 mi (12.2 km) from An Thoi Cable Car Station and 8 mi (12.9 km) from Ho Quoc Pagoda.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor swimming pools and a 24-hour fitness center. Additional features at this Art Deco resort include complimentary wireless Internet access, concierge services, and gift shops/newsstands.
Enjoy Asian cuisine at Rice Market, one of the resort's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 2 bars/lounges or 2 poolside bars.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Phu Quoc? This resort has facilities measuring 4951 square feet (460 square meters), including conference space. Free valet parking is available onsite.
Make yourself at home in one of the 298 air-conditioned rooms featuring free minibar items and LCD televisions. Suites have private balconies or plunge pool while Villas have their own swimming pools. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature separate bathtubs and showers with rainfall showerheads and designer toiletries.
GGuest User2023.10.16
During my recent extended stay of 5 nights at Regent Resort and Village Phu Quoc, I had the privilege of immersing myself deeply in the overall experience. The warm and gracious hospitality of the staff left a lasting and positive impression on me. Regent Resort and Village Phu Quoc offers a superb dining experience within its premise, from Oku restaurant to the diverse and flavorful options at the Rice Market, Ocean Club and Fu Bar, the quality of the food and service consistently exceeded expectations. The resort's dining establishments truly merit special commendation. They not only exude aesthetic charm but also provide a dining experience that is both unique and delightful, featuring a delightful array of dishes and service of impeccable quality. It's crucial to applaud GM, who comes from India, for consistently displaying unwavering professionalism, always ready to attentively address any concerns. The buddy car service was efficient and convenient, making my stay even more enjoyable by ensuring seamless travel within the resort. Yet, it's with a touch of regret that I must acknowledge a single drawback—the condition of the beach at the resort fell short of expectations. Regrettably, this detracted from the opportunity to partake in seaside activities and bask in the full glory of Phu Quoc Island's natural beauty. I remain hopeful that Regent will continue to evolve, ensuring a top-tier experience for its esteemed guests. I eagerly look forward to the opportunity to return as soon as possible~
On the western coast of Phu Quoc, our Amalfi Coast-inspired hotel overlooks a private beach with excellent sunset views. We’re a five-minute walk from Phu Quoc Cable Car and Hon Thom Departure Terminal. Dozens of cafes, restaurants, and attractions are within three kilometers, and we offer two pools and four restaurants and lounges on site.
GGuest User2024.02.06
The hotel is located in Sun Set Town, an Italien inspired small town with historical sights. Its beautiful but still quite empty, sure there is some smaller Hotels and Restaurants and some small grocery Shops. Near the water there is a Food Bazaar with Stalls and a lot of Food an Drinks offers but its just Open from 16 o clock, the Highlight of the town was besides the beautiful architecture the daily firework (expcect tuesday) The Hotel has a beautiful big Pool facing the sea and also Access to the Beach via some stairs. As it just opened it was not busy. As Hilton Diamond Member we got a free Canapé with two Drinks in the Evening and a Lovely suite upgrade with sea view. For the fireworks you can also Access the roof top terrace for a better view. During check in it took that someone came and Helped us with our luggages. Also there was some confusion about which is our luggages when they brought it to our room. This process should somehow be Improved especially when the Hotel gets busy. The Cabana Area should be a separated more from the public availilable Stairs as there is often people taking pictures of the Pool and also of you if you are next to this Area. Also near this Area with the cabanas they should also install a ladder to enter the pool as you need to walk around half of the pool to get into the water. The breakfast is fabulous and offers great variety and also great quality. Overall we enjoyed our stay a lot especially the pool is a highlight. We will surely return one day to this beautiful hotel and location.
Hotel near Long Beach,Phu Quoc Island91% of visitors choose this area
When you stay at Best Western Premier Sonasea Phu Quoc in Phu Quoc, you'll be on the beach and steps from Walking Street Phu Quoc. This 5-star aparthotel is 7.4 mi (11.8 km) from Phu Quoc Night Market and 5 mi (8.1 km) from Phu Quoc Beach.
Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find an outdoor pool, a steam room, and a fitness center. This aparthotel also features complimentary wireless Internet access and concierge services.
Satisfy your appetite for lunch or dinner at Essence, a restaurant which specializes in local and international cuisine, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. A complimentary full breakfast is served daily.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is complimentary (available on request).
Make yourself at home in one of the 566 guestrooms, featuring kitchenettes. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Conveniences include phones, as well as safes and desks.
SShals2024.12.21
We booked a 2 bedroom unit and it comes with a dining area, living area, 2 bathrooms and even a kitchen space ( no cutleries tho). Unit was also well equipped with a coffee machine. Breakfast was great and had a lot of variety and staff were also polite and attentive. There was even a small Christmas party while we were there and all guests were invited to join the mini buffet. In room dining was expensive but there wasn't a need to really order from them as there is a night market opposite the hotel which has very good food options. The best part was the pool area - massive pool and it leads you to the sea! It's a private beach and really a good view ! I will definitely be coming back to this hotel if I head to Phu Quoc again !
Located in Phu Quoc, Radisson Blu Resort Phu Quoc is connected to the convention center, a 4-minute walk from Shophouse Grand World and 8 minutes by foot from Corona Casino. This 5-star hotel is 1.4 mi (2.2 km) from VinWonders Phu Quoc and 1.9 mi (3 km) from Vinpearl Golf Phu Quoc.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After a day at the private beach, you can enjoy other recreational amenities including a casino and outdoor tennis courts. Additional features at this hotel include complimentary wireless Internet access, concierge services, and shopping on site. Getting to the surf and sand is a breeze with the complimentary beach shuttle.
Enjoy local and international cuisine at Avenue, a restaurant where you can take in the pool view, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 4 bars/lounges. Full breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include limo/town car service, a computer station, and express check-out. This hotel has 4 meeting rooms available for events. A roundtrip airport shuttle is complimentary (available on request).
Make yourself at home in one of the 450 air-conditioned rooms featuring iPod docking stations and minibars. Rooms have private balconies. Smart televisions with digital programming provide entertainment, while complimentary wireless Internet access keeps you connected. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
EEvgeniya_Mal2025.01.08
First the food in room service is very bad quality and overpriced. I've got sick and we had to use it but i preferred stay hungry then. Not enoug sunbeds at the beach: you should go to the beach not later then 8 am to get a couch. Only one person speaks good english at reception and is really helpful and nice guy named Felix. Other staff gives you wrong information and their english is hardly understandable. During the morning time they shower the grass and it smells with a toilet septic.
The breakfast is ok and location is perfect. The beach itself is probably the best at Phu Qu Ok
Located in Phu Quoc, Crowne Plaza Phu Quoc Starbay, an IHG Hotel is on the Strip, within a 10-minute drive of Vinpearl Golf Phu Quoc and Corona Casino. This 5-star hotel is 2.3 mi (3.7 km) from Shophouse Grand World and 3.2 mi (5.1 km) from VinWonders Phu Quoc.
Pamper yourself with a visit to the spa, which offers massages. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and an arcade/game room.
Grab a bite at Horizons, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge, the beach bar, or the poolside bar. A complimentary on-the-go breakfast is served daily.
Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Phu Quoc? This hotel has facilities measuring 4478 square feet (416 square meters), including a conference center. Free self parking is available onsite.
Treat yourself to a stay in one of the 308 individually decorated guestrooms, featuring fireplaces and indoor private spa tubs. Your memory foam bed comes with premium bedding. Rooms have private balconies or patios. 45-inch LCD televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected.
GGuest User2023.01.07
Stayed here for 5 nights in January and after the first day was so close to checking out and staying somewhere else as it just wasn't up to standard. Whilst the hotel looks great and the location right on the beach is amazing, it lacks many things that allow it to have a 5 star service. Firstly, the staff speak very little English making it difficult to communicate and creates a massive service barrier. The location is quite isolated which to be honest is ok but the hotel has very limited options for food and drink. There is ”two restaurants” but only one menu to serve room service, the beach restaurant and the main restaurant. The beach restaurant stops serving food at 330pm and closes at 10pm. The main restaurant only do a buffet option in the evening. Service overall was very slow taking 30 to 40 mins on average to get food and drinks, a lot of which they often ran out of stock. Breakfast was great with lots of options but again we often waited 30 mins for tea and coffee which we would ask many times for. Rooms were lovely, clean and spacious with amazing views overlooking the beach. I went to the spa twice and had two full body massage. The massage was nice and relaxing but you are kind of rushed out afterwards. Overall a very impressive hotel to look at but in my opinion they don't deserve a 5 star rating as it fails service overall.
Welcoming guests with its bright red tiles, Indochine-style architecture, and an outdoor swimming pool of nearly 5,000m2, Vinpearl Resort & Spa Phu Quoc offers a fun-filled journey with typical natural flavors of the pearl island. Must-try experiences here include savoring a seafood buffet with magnificent sunset views at Pepper Restaurant by the sea, enjoying a unique Balinese massage at spa huts above the lake, and conquering thousands of entertainment experiences at VinWonders right nearby.
MMba242024.12.15
“Experience the ultimate getaway at Vinpearl Resort: luxurious accommodations, world-class amenities, pristine beaches, and exceptional service. Perfect for family vacations, romantic retreats, or corporate events. Discover relaxation, adventure, and indulgence in Vietnam’s premier resort destination.”
Excellent
257 reviews
4.4/5
Price from
Rs 39,549
per night
Check Availability
See All Apartments in Phu Quoc Island
Top 20 Premium Hotels in Phu Quoc Island
See all
Discover our curated selection of premium hotels in Phu Quoc Island for your next stay
GGuest UserFirst time this has happened that I am so badly missing a hotel, I think there can't be no better location than this, this hotel is situated in a dream land , nearby is vinwonder which is an awesome place also, if I had money I had visited there every month , a little girl I think her name is hue takes all care of the hotel, Grand world is better than Venice I personally feel
The apartment is absolutely new, modern and designed extremely intelligent. Rooms are very spacious, airy and fully equipped, especially with a convenient kitchen for those who want to prepare their own meals. What I like the most is that the hotel also supports free bicycles to move around, Sonaga night market, nearby restaurants. In addition, there is a free shuttle service to the sea, very convenient for travel. Overall, this is an ideal place to stay for those who want to enjoy a comfortable stay with full facilities and excellent service.10/10
GGuest UserI had a great time at my stay. I booked last minute and everything went as smoothly. The location is good. Bed very comfortable and staff friendyly. I was one of their first customers. The facility is extremely new and clean and very nice. They have trams to take guests to the beach. The location with a public swimming pool is also beautiful and clean.
Hotel near Long Beach, Phu Quoc Island 91% of visitors choose this area
Price per night from:Rs 16,747
4.4/5
Excellent
SSainbilegThe village was pretty good for family, especially pool view rooms, very close from bus stop so it was easy for us, pool was clean and cleans it often, very quiet to relax and sleep! The only thing, blanket was thin and tiny we confused it as cloth, overall the village is recommendable with acceptable price, there are many **** hotels and villas in island but this village FLA will not break your heart :)
GGuest UserExcellent service, convenient location, and extremely helpful staff. I'm in utter love with this place. The décor of the brand-new room was sophisticated and elegant. The hotel employees provided excellent service, which made our stay very comfortable and enjoyable. Leila, in particular, was kind and thoughtful in setting everything up for us, and she always comes with a big, genuine smile, which makes us even happier. She went above and above to make my stay as enjoyable as possible by planning my routes to visit various locations on my own, explaining in detail how to get there, and reserving my ticket to the airport. We want to express our gratitude for making our experience spectacular and incredibly memorable. Overall experience can be expressed in 3 syllables Fa Bu Lous, can’t wait to go back.
KKIM8828The apartment is quite new and beautiful. But the room was different from the photo - although it was not worse. When we checked in, the floors were dirty. This was not a problem for us, I just washed them ㅋㅋ The view from the balcony is very beautiful. The location is also good and convenient. But we rented a car through Rosie and went north for 2 days to visit the safari and grand world. Transfer from and to the airport was also through Rosie. If there were any questions, Rosie immediately helped us and asked if we had any requests. From the window in the evening you can watch the wonderful fireworks. The air conditioning system is also very convenient, because I turned it off at night, and in the other room it was cold for me, but my mother likes the cool. The water is warm enough and has good pressure, but no shower filter. It's good that we brought it with us, and in 4 nights, I changed 2 filters from amway ㅋㅋ I think on our next trip we will stay at Rosie's.
GGuest UserI booked out a week here for local scuba diving . The location is directly across from the beach, there’s a pool close by, and the suite had everything. Washer, all kitchen amenities, stocked bathroom, etc. It was off season and the Scuba shops were all closed but the front desk girls got me sorted out with EVERYTHING! Scooter rental, places to eat and things to see , they were a HUGE help and totally made my trip memorable. Also, English is not widely spoken and without the staff I would have been lost. A 10 out of 10!!
Hotel near Long Beach, Phu Quoc Island 91% of visitors choose this area
Price per night from:Rs 16,785
4.1/5
Very Good
OOLEKSANDRAI had a conflict with this hotel, I didn’t stay there and my money was not refunded. When I tried to report this to trip.com service team and they contacted the manager, the manager made up some details of our conflict, lied to trip.com that I “shouted loudly and scolded the staff”, which is absolute nonsense. The thing is the receptionist who is the only staff member left the hotel, while i was waiting for him to give me motorbike for rent, which has been agreed before. He didn’t say a word to me, he just disappeared. Later , when I contacted the hotel by number from their business card, the other person has told me, that the receptionist is her husband and he went to another hotel to help other guests check in. They have several hotels and don’t have staff, so the receptionist guy does shuttle runs between hotels. Just for the note, the description of the hotel says 24 hours front desk. Empty front desk.
The biggest problem is that the manager, the wife of the receptionist, has told trip.com that I was being impolite, because I made my decision to not stay at the hotel, where I would constantly need to wait for the service (due to their problems of staff shortage). And she lied, said I was yelling at staff. Which staff, I don’t know. The guy, who btw doesn’t even speak English, was not there. How could I yell to anyone, if I was all alone at the lobby waiting for the receptionist. And when I realized, this hotel is not where I would be comfortable, I cancelled the booking and I told the manager that I did so. And left the key. I wouldn’t think I won’t be able to get my money back.
The manager is a liar.
And they didn’t give me refund.
GGuest UserApartments, on the 8th floor with a view of the sea and, accordingly, of the fireworks and light show, on the top floor there is a swimming pool, towels are given out, but there are no beach towels, wonderful fresh renovation (we didn’t notice it right away and it looks a little creepy, the most important thing is that they didn’t move😆, in places where sunlight doesn’t reach the walls and ceiling there is a cluster of small dry dolls, 5-7 pieces, there is nothing scary about it and we got used to them, and they got used to us😬), there are household appliances for comfortable living, a little far from a large store and a street with street food, breakfast is only one dish and no more than 70k per person, otherwise you will have to pay the difference +% for service, drinks are not included in breakfast, if you take a car, then these apartments can be taken without breakfast, those can be cheaper and tastier to eat in another place with freshly squeezed juice and a large ice coffee, in general we liked everything
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.