Courtyard Boston Andover

I reserved a room through ******* at this Marriott location, specifically requesting two queen beds, as I would be staying with my two children. However, upon arrival, I was told that the hotel was fully booked, and the only room available had just one king bed—with no sofa bed or additional sleeping options. When I asked how three people were supposed to share one bed, the staff suggested I sleep on the floor. Shockingly, that’s exactly what ended up happening. I’m beyond disappointed and won’t be booking with Marriott again.

There was nothing to complain about. Nice and clean. BRIAN at the desk was a real help and deserves kudos for helping our group with a reservation issue. Just a nice and competent young man. Beds were comfy. Breakfast is a rip off at what is really a Starbucks.

This hotel and their staff are very very good. We stayed here due to a family event and the hotel staff could not have been nicer given the stressful situation. Would highly recommend! Housekeeping did an excellent job, the food and drink was pretty good, with the only complaint would be the coffee place only open very specific hours.

The hotel was perfect. The room was clean, the staff were very nice. The gym was new and clean as well. We were upgraded to the 2-room suite with 2 double beds. The shower design was very intelligent, having a door that fully closed instead of a gross curtain. Netflix was available in the room and the AC was perfect. The beds were plenty comfortable and we felt very valued as status holders. The breakfast was delicious and featured many options. As a platinum elite ambassador with Marriott Bonvoy I have stayed in numerous hotels - and for this one night trip in Andover I was pleasantly surprised!

We stayed for two nights. The staff was friendly. The rooms were as expected for a Courtyard. Our toilet was filthy upon checking into our room. It clearly wasn’t cleaned properly. The shower also had pink mold growing in the crevices (my guess is that the cleaning staff does a mediocre job cleaning the bathrooms). I wouldn’t stay there again.

Pros: Some staff loves to gaslight which is so nice of them. I love feeling unwelcomed. Cons: They were probably Slytherin. Regards, from the edge of my patience.

While this hotel is clean and staff are nice, this is not a budget hotel. No complimentary coffee in the lobby or complimentary cookies but the deal breaker...no complimentary breakfast. You pay for everything. So that less expensive daily rate adds up to an expensive daily rate for what you get. Location is in an industrial park so no walking to a local restaurant. In the end, big disappointment.

We just had a terrible couple of nights at this hotel. It was clean and the beds comfortable but due to a frat party-like atmosphere (until 2:30 am) in our hallway on night one and a hazmat collection site being set up by the town beginning by 7 am directly across from our room, we only got to sleep 3-4 hours after driving over 12 hours to get there. After the hellish first night, we asked the desk if there was security in the hotel to address the frat house situation if it should reoccur but sadly, they did not. As well, we were told the offenders had checked out but that was not the case. So when the young people arrived back at the hotel again on night 2 at 10:30 pm, and the party started, after a few insistent calls to the desk, the offending party was moved elsewhere, but not before they seemed to be trying to kick in our door before leaving. In hindsight, it was foolish of me to try to have a friendly engagement with the young people to ask them if they could please keep the noise down and to avoid slamming the door so we could sleep, before the worst of it began. We were so stressed after more than an hour of constant noise and calling the desk, and the door kicking incident around midnight, then to try to sleep, neither of us slept well. The bottom line is that this hotel should be an absolute last resort when traveling in the area...it's in an INDUSTRIAL park, immediately adjacent to the Town of Andover Public Works depot and next to a high school where there are lights on the athletic fields and PA announcements from early in the morning (practice?) to late at night (games). We usually stay at the Residence Inn or Springhill Suites (where the breakfast is complimentary, not almost $50 for two people!) in an OFFICE park on the other side of I93 but they were booked so we stayed here but we won't ever do that again!