Guest User
April 29, 2024
The hotel facilities are diverse and very convenient.
It's a pity that the service attitude is not very friendly. My children and I arrived at the hotel at one o'clock in the afternoon. The front desk said that there were no rooms ready and asked us to come back at three o'clock in the afternoon. We came back after lunch. At about four o'clock in the afternoon, the front desk arranged a room for us near the elevator. We went up After seeing the room, we immediately went back to the front desk and asked them to change rooms. We told the front desk that the children might be woken up by the noise in the morning because they were close to the elevator, and we hoped to change to another room, but the front desk staff was reluctant and only said, "I don't t think so we have other room for you!",
Because we were staying for 3 nights and expressed that we could not accept a room so close to the elevator, the front desk staff went to express it to the manager, and the manager immediately said that he could change the room for us.
But for three nights, the bed was not clean. My children and I were bitten by insects every day. Our hands, feet and back were also bitten every day, which was itchy and painful.
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