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Popular Mercure Hotels in Amersfoort

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Mercure Hotel Amersfoort Centre

Mercure Hotel Amersfoort Centre

4.2/546 Reviews
***Please be careful before booking here, it looks more like a SCAM than a relaxed stay.*** We booked an expensive Suit room W/ Jacuzzi at this hotel to celebrate our 2023-2024. Well, this was the Worst Experience ever. Since we arrived, the Suite Room had issues with Leakage to the floor under our room. Room service kept coming to our room almost every 30min to an hour. They kept coming to check the same thing, nothing to see in our room. So with this the first day was already RUINED! We couldn’t relax because people kept coming to the door. Next day again same thing since the early morning room service and the hotel technician kept bothering us. As if we did something wrong but we didn’t, we couldn’t, we just arrived at the hotel Suite… Then they ask us to leave the room for at least 1 hour so they can ‘Try’ to fix the issue. We declined. Then randomly 30 minutes later our airconditioning stopped working, sweating in the SUITE room they couldn’t fix it. After all this, we decided to leave earlier then we wanted. We travel allot and visit different hotels in Europe. But this, for a very expensive SUITE room to have so many issues was crazy. Never had such a bad experience before at a hotel, especially a Suite room Hotel. We also we asked our money back, but only got a percentage back and as a compensation they gave us just 2 bottles of water… So yes, we had to pay for the first day, while they kept bothering us the whole time. Very very unprofessional of this hotel and staff. We had to pay for the night we couldn’t even relax because of faulty SUITE ROOM. Please be careful before booking here, it looked more like a SCAM than a relaxed stay.

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