Tara Tidbury
September 17, 2023
Initially, the hotel did not respond to my request for a surprise to celebrate my mother's special day. However, after I sent an email, they quickly arranged for a cake to be sent up to our room. The hotel is situated in a beautiful location, but we were a bit disappointed that my mother could only check in at 15:00. On the bright side, the breakfast we had was amazing, it is not a buffet-style meal. Unfortunately, she encountered a hair in the food, but the manager was extremely attentive and promptly resolved the issue. They didn't charge us for the extra meal as a gesture of goodwill. Despite the initial oversight, the hotel's scenic location, delicious breakfast, and the manager's swift response made her overall experience quite enjoyable.