Hotels Near Queen of Hearts Antiques & Interiors in Alpharetta

Rooms were clean and spacious and close to shopping and food. Staff was super friendly and the pool was a plus! We had issues checking into our third party reservation and Sydney at the front desk was amazing!

The service and the staff were very polite. They greeted us with a smile and made sure we had everything we needed. The room was clean and well kept. The staff offered a shuttle service to and from the concert venue, Ameris Bank. They were polite and went above and beyond in keeping us safe.

A hidden gem since not exactly on the highway. If you are seeking a very comfortable night rest, this is the place. The lobby entrance is clean and attractive. King bed is firm, very large screen tv, mini refrigerator, sink is outside the shower/toilet. Then there is the breakfast that is more then what I have at home. Very safe parking area and I know that the 3rd floor hallways have beautiful carpets.

I stayed three nights, and expected I might need to stay longer. Everyone I encountered at the desk was extremely kind, polite, and accommodating. I was a little worried when they gave me a ground floor room very close to the elevator, because I expected it would be noisy. Surprisingly, while I could briefly hear people if they were talking in the hall, it was quiet at night and mostly quiet the rest of the time. I always felt safe, the bed was comfortable, and the internet worked smoothly. The room was dated but very clean, and everything worked well. I had plenty of hot water, the toilet worked well, and housekeeping kept everything tidy and clean. The pillows were a little lumpy, but I slept great. I honestly have no complaints. Even the towels were fluffy. I didn't make use of the breakfast much, but every time I was out there I could see it was stocked with hot and cold options, including a pancake maker. I wouldn't hesitate to stay again. It was also really close to a lot of food and shopping options, but off of the main road, which kept it quiet.

Great

This place is great place to stay for business because the atmosphere and employees make your stay feel delightful no matter the time of day your are there. So if you are coming from business meetings all day expect to smell fresh homemade cookies to take away the stress or a walk on the trail or around the lake you can't go wrong!

I would like to start off by saying the whole entire staff was amazing from the Shuttle crew front desk housekeeping kitchen staff the bar crew even the guest was really nice the day I arrived was 9/6/24 - 9/9/24 Now the experience I had at the airport was terrible but when I arrived at your place of business turned my entire BIRTHDAY celebration from a frown to a smile the first friendly face I saw was Dion he was patient kind and very friendly as well as Margie Stevie and Treka these guys made sure that me and my family as guest was taking care of they did and Amazing job so whenever I return to Atlanta I will be looking forward to staying at your place off business and did spread the word about yall Again thanks for having us and making my Birthday a blast in Atlanta THANK YOU From Sharon Jackson

We were supposed to stay for a week, but checked out after the first night. Upon arrival at 5p (check in starts at 4p), we found a lobby full of waiting guests and were told that rooms were not ready yet. 2 hours later, we were finally checked in - at 7pm! The lobby still had at least 4 more families still waiting. The staff offered a measly ”sorry for the wait” but that was about it. No one was offered water or anything to drink, nothing to eat, etc while we waited for hours. In fact, one of the staff began complaining to her co-worker that she was going to quit the evening shift because she's tired of the guests being impatient and not understanding. Like WE were the problem. Hilton members who had used the app to check in were no exception. Still had to wait like everyone else. And nothing offered as compensation. When we finally did get to our room, it was pretty bad. The hotel is old and outdated, with stained carpet throughout the hallways, chipped furniture, dirty A/C units and gross bathrooms. Our room had a very strong, pungent smell of pinesol, lysol, and mold/mildew. It was so strong that both of us in the room got headaches after about an hour. Mine turned into a migraine. By morning, I was also stuffy and congested, mist likely from the mold they are obviously trying to mask with this disinfectant smell. Because we got into our room so late and many hotels in the area were unavailable, we stayed this first night but I had already booked another hotel for the rest of the week and we left by 7am. I went to the front desk to check out but no one was there & we had somewhere to be in the morning so I couldn't wait around. I decided I'd check out on the app and we left. The app wouldn't allow the check out since we were leaving 6 days early, so I tried calling the front desk. It went to voicemail so I left a message with my name, room number and the reasons we were checking out. I called 2 additional times that morning, both went to voicemail. After not hearing from anyone, I began dealing with Hilton customer service. It took Hilton 2 additional DAYS to reach someone and after leaving on Sunday, I finally received a receipt on Tuesday evening showing I had checked out 2 days prior. Still never heard from a live person from the hotel. This was an awful experience. We were there for 12 hours and were miserable every second of it. Do yourself a favor and avoid this place at all costs.