Hotels Near Castle Play Area - Wills Park in Alpharetta

房間不錯，早餐點餐對於不太會英語的人羣有困難。總體還是不錯的。

i experienced poor communication during my whole stay. 1. My reservation was for 2 rooms for 4 night on the same reservation. These rooms were not on the same floor luckily it was a business trip and didn't matter as much but it would have been nice if something was said during check in, instead we found out the hard way after getting off the elevator. 2. We went down to breakfast and exchanged pleasantries with the restaurants staff and found a seat assuming it was a full service restaurants. Only after sitting there waiting for 10 minutes and deciding to go somewhere else did we notice that you are supposed to order at the register. Again its not like we weren't seen but nothing was ever said even after placing an order with the same staff member. 3. The hotel policy is no housekeeping unless requested or after 5 days. Again I was never told of this. I endured multiple days of hoping for fresh towel until I accident saw the small printout in the room. I counted 6 different printouts scattered around the room that I guess I should have read to find out critical information. It was a nice property in a nice location. A few tweaks and it would have been a 5 star.

Well, I was told by the concierge that was a 5-star hotel! Here is a list of the items that happened to me during my stay: 1. No toothbrush, no toothpaste 2. No slippers 3. No cotton swabs 4. They forgot to give me the breakfast voucher 5. I was served eggs and bacon which I didn’t order In my opinion, this hotel could qualify for a 3-star rating, no more!

We stayed for 2 nights at the Embassy Suites in Alpharetta and the location is great for dining and shopping. The breakfast and evening reception were great! It’s great that the omelet stand is open again! We’ve stayed here 3 times since 2021 and we are always pleased. The staff is friendly and the hotel is clean and comfortable. Only complaints are that the carpets and some of the furniture are starting to look a little worn. One of our ottomans had an iron stain on it from a previous guest that put an iron down on it. Our carpets were clean, they just had some set in stains. The beds were really comfortable! We will be back!

The service and the staff were very polite. They greeted us with a smile and made sure we had everything we needed. The room was clean and well kept. The staff offered a shuttle service to and from the concert venue, Ameris Bank. They were polite and went above and beyond in keeping us safe.

The stay was good no real issues and the staff was very friendly and helpful. The room was clean and well stock with supplies. The continental breakfast was good as well and coffee was welcomed. As parking and the location was perfect. The only complain I wish some of the hidden fees were up front with booking.

1. The hotel is clean, quiet, free parking, with breakfast (milk, coffee, fruit, bread, yogurt), with outdoor swimming pool. 2. The location is good, 6 minutes drive to AVAlon pedestrian street (there are coffee shops, cinemas and clothing stores, etc., very elegant), 6 minutes drive to the very delicious Thai restaurant (nahm fine thai cuisine) (5310 windward parkway, suite C). 20 minutes drive to Zhonghua Supermarket, Chinese restaurants and other places. 3. I will choose this hotel next time,

The room environment is very good. It looks very nice. It's suitable for hanging out with friends. It's not far from the church. You don't have to get up too early to watch the sunrise. The surrounding environment is very good. I like it very much. There are many restaurants nearby.

Currently staying at this hotel, decent ambience, courteous staff. Staying 5 nights at the property; came last night and leaving Friday. I use Marriott a lot in the US and around the world, have lifetime status with them and check out the reviews before staying at a property. A couple of things did not go well today on my 1st day. In the morning today, I saw a cockroach running around in the closet just as I was about to leave for work. Did not have time to fuss around, made sure my suitcase was closed and secure, took a quick video and left the room, showed it to the front desk and left for work. Hoping they came and took care of it and the cockroach does not start crawling around at night. Haven't seen it until now. And then after work in the evening, wanted to order room service since I was tired and did not want to venture out. I called the desk and they asked me to scan the menu and order online which I did just after 5:00 pm which is when the restaurant opens. I also received an email stating that the order had been placed. After 40-45 minutes, no delivery, so called front desk, they asked me about the order details which I gave to them. They checked and called back stating that there was a glitch and the order was never prepared. And finally the order came up; I had ordered 1 main course and a side salad, and they gave me a main course and a full dinner salad which is over twice the price. By this time, I did not have the patience or energy to call them back and just ate my main course along with a portion of the salad. Will probably mention it to them later to see if they can give me credit for the extra charge. So a disappointing first day, not sure what else I should expect during rest of the week.