Northumberland Heights Wellness Retreat & Spa

We stayed one night over thanksgiving weekend. The property is gorgeous with well maintained walking trails to enjoy. We took advantage of the outdoor hot tub and were blown away by the fantastic service and food and the restaurant. Our room was extremely clean and comfortable. The staff/owners offered incredible hospitality. Sadly, we didn’t take advantage of spa services but will be back to spend more time at this resort. Absolutely stunning property!

I stayed for a night at this cute little spa with a friend who lives in Kingston, so we met in the middle. The spa has 15 rooms, but only one—the honeymoon suite, number 15—has a mini fridge. This was a big surprise, as I’ve come to expect having a place to cool your beverages during a stay. The bedroom and bathroom were spotless, and the beds were queen-sized and ultra-comfortable, with extra pillows. The decor features red, orange, and gold undertones, creating a warm ambiance. If you stay in rooms 8-15, you’ll be on the ground level, which I recommend, as it comes with a walk-out private terrace with reclining chairs. Within walking distance, there are three outdoor hot tubs, which we thought were the highlight of this place. The rooms offer views of lots of greenery. Rooms 1-7 are upstairs, which means you don’t have to carry your luggage down any stairs, but you won’t have a terrace and will have to walk a bit further to reach the hot tubs. However, it’s manageable as you can use one of the robes provided in the room. Be aware that there are no slippers, so bring your own flip-flops to move around the spa. The restaurant was another highlight. The food is surprisingly tasty and homemade. If you visit in the fall, the seasonal menu is a must-try—especially the soup, kale salad, and pumpkin ravioli, which are simply delicious. The included breakfast was alright, but I appreciated that they offered one non-dairy milk option (I believe it was oat milk), which made me happy. There’s a daily yoga class from 10-11 am in a small room with large mirrors. We squeezed nine people into the space, and the instructor mentioned that it was the largest class she had ever taught at the spa. There weren’t enough yoga blocks for everyone to have two each, and I was glad I brought my own mat from home since the provided ones were just enough. Despite the tight space, I enjoyed the basic yoga class, and the sunlight streaming in through the large windows was lovely. For treatments, I tried reflexology. There are no Registered Massage Therapists (RMTs) on site, so you’ll need to pay out-of-pocket for any treatments. Reflexology was interesting—not quite what I expected, as it felt more like pressure on certain points of my feet rather than a traditional massage. Since I’m not an expert, I just went along with the experience. I was offered a complimentary hand or head massage and chose the latter, which was lovely. The parking lot is fairly generous in size and is included with your stay. We had two cars for one room, and it was no issue. Upon arrival, you are greeted with a non-alcoholic pink drink. My friend arrived later and didn’t receive one, but I enjoyed mine after the long drive. If you miss it, just ask for it at the front desk. The staff was attentive and calm throughout our stay. The facilities are very clean but simple, with a small steam room and an even smaller dry sauna. I’m not tall, but I couldn’t lie down on the bench in the dry sauna. Desp

the horrible ways staff dropped the ball in the event we attended up this place. No beverages that weren't wine or water were offered during dinner. Super fun when you don't drink and have 3 empty glasses in front of you. Steak was overcooked. Place was an unbearable sweat lodge, People were literally leaving the meal to stand outside to cool off. Turns out, heat was on. 27 degrees that day, and the heat was on. Staff were unprofessional sitting on their phones in front of guests. Staff approached a guest and asked them to keep the fire lit, Excuse me, sir.What exactly do you get paid for? Staff kept dumping gasoline on the fire until we had to leave area due to fumes. There was about 10 minutes of hors d'oeuvre served, I went to change quickly came back and no food was left. Venue ran out of many types of basic alcohols, this was a small event, and about half of us didn't drink, wildly unprepared. Staff were distant and unhelpful, guests had to take care of many aspects that were paid for. Food allergies were ignored, were lucky the bride noticed and said something so no one got sick. There was no signage or staff to greet us and tell us where the event was taking place. People were wandering around aimlessly asking each other where to go. Person behind the desk didn't even say hi when we came in. 400 dollars a night, 225 a head. Absolute robbery

This is my second visit to Northumberland Spa - I choose to go during the week as I prefer solitude during my spa treats. Both visits I chose Ayurvedic tmts and i found them deeply relaxing. Food is amazing; beds are comfy; staff are friendly and accommodating.

Excellent

Pros: Spacious rooms with comfotable beds. Dinner was very tastey. Cons: broken chain on door, laking in amenities, hottubs steam room and saunas (only amenities) close by 7:30pm. Found it not worth the price paid. And I got a wagjag deal...