Hotels Near Frukty I Ovoshchi in Almaty

I had an 11 hour layover between my flight from Dubai to my flight to Atyrau and was really searching for a hotel near the airport that was convenient and reasonably priced. Grand Hotel Erbil is both of those. I made the booking online with the option to pay on arrival. The booking made provision for a free shuttle pickup from the airport and a very reasonable transfer back the following morning. The hotel confirmed everything by Whatsapp. Contactless payment. Clean room. Clean linen. Friendly and efficient service. I ordered a simple burger and chips via WhatsApp and the food arrived hot and fresh. Minibar is fully stocked and reasonably priced. Their menu is extensive (55 page book) and they cater for everything from a bowl of hummus to platters of meats, cakes, cocktails, etc. For a traveller, this hotel is well worth it. Thanks, Grand Hotel Erbil!

Not so far from the airport. You can order a transfer, the driver arrives on a minibus. The hotel itself is more or less. On arrival – a bottle of water in the room. In the room is quite comfortable, beautiful. Snow bedding, coat. Tapets. Shosh with all the equipment, vent. There is a safe. Payable or not, I will not tell, didn't use. TV. Can't turn on. Whether the batteries were sat, whether the remote was broken. Time and need to understand was not. Wi-Fi and the Internet are quite stable. The huge minus was the lack of an accessible roast in the table area. The laptop or something else to connect. Only on the chest in the top of the bed. What is not very convenient. The mini-freezer-bar is full of the lock. Breakfast is organized on the ”-1” floor. It represents the choice of 5 complexes, little different between – eggs-glaze-omlet-becon-colbase- vegetables-casha-breads, in different variations. Tea, coffee, several biscuits in the vase. Very suffocated. Here you can either have lunch or dinner on the menu. When you leave early, you can tell the time and come for breakfast or order a room. A busy intersection nearby, not so far shopping centers, exchanges, market. In the corridor on the floor there is a smooth board, a tie. Stop for the night by car, and for a longer time, may still, look for something more interesting.

He arrived by the pair during the quarantine. For the day he called and agreed for 12 thousand per day. He said that I would arrive at midnight from the SD on what and go to the evening in the Sabbath. When entering the respiratory, they were counted as three days, but for 13500 tog (!). I mentioned the reservation but did not answer that I was not aware and I agreed, as it was too late to look for anything. At 12:00, the call is called and asks why we haven't left yet. I explained that the hotel has been agreed on time and price. But at the respiratory began to insist on their adopted rules. I know it perfectly, I have been to different hotels in the world. But still it is necessary to synchronize work between staff. Every guest should explain 3 times to understand. Such attitude towards customers and irresponsibility is immediately taken into account. Also significant minus was on infrastructure. In the shower every day the water pressure was lost and even stopped. It was necessary to call for those support. The refrigerator and the container in the room are noisy, so you had to turn off to sleep. The elevator in the building is not at all. You had to drown on the third floor daily. Spa/sauna is not released during the time. Waited for their time for half an hour. Breakfast is average, after the second time there is already a desire to go there. During the quarantine there were very few guests, man 10 probably. And the service was very weak. Maximum reach 2 stars.

So, I booked 4 nights on two separate bookings for different rooms having extended my stay in Almaty. As such, the photos provided represent a ground-floor double room and a upstairs family room with a mezzanine. Most importantly, for the price paid, which was very reasonable indeed, I consider the hotel to be of superb value. As such I shall order my opinions according to their importance. Firstly. The staff were very friendly and professional throughout the stay including the security. Secondly, I approve of the interior of the hotel - the overall design of the rooms being very comfortable indeed, and unusually spacious. The breakfast from 7-10 was cosy and supplied all the necessaries, though I would recommend fried eggs for the future. In addition to the above, the double room had satellite TV with access to the internet - i.e. YouTube etc. The swimming pool, though I didn't use it looks fantastic, and the restaurant food is well-priced and delicious (I recommend the lentil soup, with Chicken-Spinach and a side of rice). Though there was construction work happening which could have been a little more tidy given that some guests have to navigate through it, I would still rate this hotel a 5/5 for the value of the booking. 👍

This trip I had a room where a refrigerator and AC doesn't work well, the shower cabin had bad drain. Somewhere smoking and I feeled tobacco smell in the room. And when I opened my window for ventilation I listened every 15 minutes planes. No need to stay in the 703 room.

On a holiday in Kazakhstan for 15 days, my wife and I stayed at this hotel on 3 different occasions and have returned with mixed reactions - 1) 2 Nights on the first leg of our trip - Though the hotel and room looked a little rundown requiring refurbishment, it was a comfortable stay and service though, very stiff and formal, was acceptable. Breakfast - Very good; Communication - Poor due to most staff members being unable to communicate in English. 2) 1 Night on the second leg - Room very good. Service - Stiff but again acceptable. Breakfast again very good and communication poor. BUT the worst part was that the integrity of house keeping and reception staff was suspicious. While checking out after our first stay, my wife had left behind a set of clothes in the wardrobe. This came to realization, after reaching our next destination and I immediately called up the hotel and informed them. The lady assured that she would check and ring back, which she never did. When we checked-in around 5 days later, I was told that house-keeping had reported that nothing was left behind. My wife was firm and we asked to speak to a senior manager or the GM. It was then that we were asked to please wait for a recheck once again. One hour later, I received a call in my room, requesting me to collect the dress from the reception, without the courtesy of having it sent up to our room. 3) 1 Night on the last leg, before taking our flight back home. Room - Small and in very poor condition with walls having peeling wall paper and stains, Shower room, very small restricting mobility for me at 184cms height. I requested if the room could be changed but was answered with a curt - SORRY. OVERALL - This hotel definitely needs to upgrade it's service which is the FIRST ESSENTIAL in the hospitality business. A mechanical smile and words of welcome are not enough to convince a traveller to come back. If my bookings were not pre-confirmed, I would certainly not re-visit after our experience on the second time.

Excellent hotel in the central part of Almaty. Tasty breakfast, good sauna and low price!

Clean, comfortable apartment. Friendly and helpful owner. I recommend

The hotel is top for its price, the service is good, the rooms are not luxury but comfortable, furniture, shower, TV, air conditioning, excellent, the most important thing is if you are looking for a comfortable hotel at a price, this is the best one, the only thing is that the toilet is not located correctly, it is not comfortable to sit, but out of 10 points I would give it a solid 9 ✊