Guest User
April 10, 2023
Lights and shadows I stayed in this property over the Easter weekend and I would like to share my experience with you, paraphrasing Barbieri in his 4 hotel programme. I gave the structure a 6, because although it is more or less modern and welcoming inside, looking at it from the outside it is not exactly a pretty sight. I gave the staff a 7 because they were quite kind and helpful. I gave the kitchen a 7 because the dishes were well prepared and tasty. I gave the service a 3, because the first rule says you don't leave the bottle of wine already open on the table, you uncork it in front of the customer, furthermore a 4 stars would include at least a bottle of water in the fridge in the room, even inside of the most convenient package possible. But above all, good taste requires respect for all customers, especially during a convivial Easter lunch. So, Latin American music and dancing are fine, but not with disco volume and smoke bombs enough to set off the fire alarm. In practice, we had lunch in a nightclub hubbub that killed every conversation and stressed out customers less inclined to noise pollution. Well, this is the least edifying aspect of the structure, at least for me who hadn't booked at the disco. Finally, I gave the breakfast a 2. In any hotel I have stayed, even in different B&Bs, the breakfast is diversified and abundant. I also understand that the package was very convenient, but a really tiny empty croissant and an almost cold coffee are not befitting of a 4 star hotel. Likewise, there are no adequate spaces for breakfast, so much so that some ate it in front of the reception, at least on the days I stayed. A 4-star hotel also provides an adequate location for breakfast, beyond any package, even the most convenient. If anything, it is better to add a few tens of euros more, but adapt to the basic standards. Finally, I don't find the balance upon arrival for just 2 days very elegant, but this is my personal, unpretentious consideration. Would I come back? Yes for value for money, no for disco effects and breakfast. Finally, I saw that the owner manager is very attentive to the answers, I would like to address him directly before any possible objections in this regard. I presented your hotel in a fairly objective manner, also taking into account the excellent and very convenient package that it offered to its customers for Easter and keeping in mind that I am certainly not the type who wants to find nitpicks. Having said this, the flaws I found, some of which were serious in my opinion, are easily ironed out, and can greatly improve management. Keep in mind that not everyone likes having to eat lunch with their hands over their ears, even at Easter. Keep in mind that breakfast in even 2-star hotels now includes something more varied and full-bodied, in fact they are now usually international breakfasts, I'm not saying
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