Holiday Inn Express Alliance

Traveling from Missouri to South Dakota we decided to forgo our reservation in Thedford. Sadly the hotel there was run down and the restaurant Nextdoor was closed on a Sunday. Thankfully HIE had a room and we were beyond pleased. New, fresh, clean, and quiet. Worked out just fine! Complimentary breakfast bar hosted by Linda was enjoyable.

Horrible My daughter had to clean a handful of black hair out of her tub before she could take a shower. The "pool" is no more than an oversize hot tub. Altogether a very poor choice to recommend to your family and friends. So disappointing for what they charge.

We just stayed one night on our “out west” trip after seeing Scottsbluff and Carhenge. Nice place. Runza (Nebraska fast food chain) was right next door, and was pretty yummy. The best part of our stay was Linda who worked in the breakfast area in the morning. She was so sweet and helpful and let me read some labels so I could decide what my son with a food allergy could eat. The breakfast had a good selection and Linda was fabulous. 😊

clean and comfortable throughout...great service; 5-7pm beer and light snacks offered for free; the pool was great; rooms very clean and spacious. Loved the keurig in the room; The Runza restaurant nearby was a 2minute walk away; that was good food. can't complain about anything

Very good Breakfast Buffett. Standard items, but extra effort seems to be taken to assure quality and cleanliness. Limited seating, but it was not an issue. I would not hesitate to stay at this location in the future. Rooms were clean and comfortable, as expected.

We should have known better and stayed at another hotel. This is our second stay at this hotel. Our first stay was in 2021 and we found the service was absolutely pathetic: they did not have the room we had reserved, we literally had to beg for towels, and the rooms were not serviced by maids--even after we had requested at the front desk. When we attempted to speak with the manager, she was always--conveniently--unavailable. We are currently on our second stay at this hotel (Jan 2022) and conditions have not changed. Same old story. We chased down a maid to ask that she clean our room. She asked what we wanted. We said everything. She raised her arms in the air, shrugged and gave us a face. We are top tier IHG members and we stay in hotels, worldwide, an average of 3 months per year. The Holiday Inn Express Alliance truly stands out as the most pathetic hotel we have every stayed in. Needless to say, we will not try for a third visit at this hotel.

We stayed here for one night, due to a change in our itinerary. The hotel seemed very new, and fresh. We used the pool, which was refreshing after a day of driving, and it was open fairly early in the morning, for a swim before breakfast. Breakfast was quite good, and they offered Grap & Go bags. Perhaps they hope that not too many people will sit down for breakfast, because the seating area was very limited. It wasn't a problem for us, as there weren't many other guests having breakfast, but I would have thought it could be a problem at weekends, or holidays. The lady in charge of the breakfast was very friendly and helpful. We noticed on this trip, that generally the US is rather behind when it comes to recycling, and the use of plastic, but this hotel was the worse culprit. So many breakfast items were wrapped in plastic, including each individual slice of bread!

We stopped here to get away from inclement weather rolling into the area. Its a very nice hotel. Check in was easy. The room was large as was the bathrooms. Sink in the bathroom. Beds were ok and pillows offered a variety of soft and hard. The TV was great and easy to figure out. It was quiet. The free breakfast had the pancake machine, bacon, biscuits and gravy, turkey sausage and juices. It was great and the lady in charge was very informative and cheerful . Very nice place

Really efficient, helpful friendly check in. Loads of easy free parking. Good stop over on a long roadtrip. Very comfortable room, great bed and a very comfortable long chaise longue style chair. Big picture window with black out blinds. Very clean, good shower. Breakfast is the same cheap fare you get in all these places; not that appetising and few healthy options. But a nice breakfast area. Plastic utensils again. I guess covid caused this but there’s no excuse for all this landfill. It’s depressing. 100 degree wash in a dishwasher will be healthier and way more environmentally friendly.