The Grand Plaza Hotel Smouha
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Alexandria
The Grand Plaza Hotel Smouha
14th May Avenue Behind Pharos University, Alexandria, Alexandria Governorate 21648, Egypt
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A stay at The Grand Plaza Hotel Smouha places you in the heart of Alexandria, a 2-minute drive from Green Plaza Mall and 6 minutes from Alexandria National Museum. This hotel is 3.2 mi (5.2 km) from Royal Jewelry Museum and 4.3 mi (7 km) from Shallalat Gardens.Show More
We Price Match
3.8/5Good·
Beautiful hotel
Rye lisaAll 71 Reviews
Amenities
Private Parking24-hour front deskLuggage storageRestaurantCafeConference roomBusiness centerSecretarial servicesMulti-function roomWake-up call
All Amenities
Surroundings
Airport: Borg El Arab International Airport
(54.2 km)
Train: El Raml Station
(7.8 km)
Train: Sidi Gaber Railway Station
(9.4 km)
Map
Rooms
Guest Reviews
Services & Amenities
Policies
5
Family Room
1 Single bed and 1 Queen bed
36m² | Floor: 1-9
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
Shower
Tea bags
Check Availability
7
Junior Suite
1 Sofa bed and 1 Queen bed
64m² | Floor: 7-9
Has window
Free Wi-Fi
Private bathroom
Minibar
Shower
Tea bags
Check Availability
4
Standard Room
1 Queen bed or 2 Single bed
32m² | Floor: 1-9
Has window
Free Wi-Fi
Private bathroom
Minibar
Shower
Private toilet
Check Availability
2
Standard Single Room
1 Queen bed or 2 Single bed
32m² | Floor: 1-9
Has window
Free Wi-Fi
Private bathroom
Minibar
TV
Shower
Check Availability
4
Superior Room
1 Queen bed or 2 Single bed
Has window
Free Wi-Fi
Private bathroom
Minibar
Shower
Private toilet
Check Availability
2
Standard Triple Room
3 Single bed
36m² | Floor: 1-9
Has window
Free Wi-Fi
Minibar
TV
Shower
Qibla compass
Check Availability
2
Superior Single Room
1 Single bed
Has window
Free Wi-Fi
Private bathroom
Minibar
Shower
Private toilet
Check Availability
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Guest Reviews
3.8/5
Good
71 reviews
Verified Reviews- Cleanliness3.8
- Amenities3.8
- Location3.8
- Service3.9
Average for similar properties in Alexandria
Rye lisa
November 29, 2024
Beautiful hotel
Guest User
October 9, 2024
Very bad! It took two hours to check in at the front desk. The tall and thin waiter at the front desk was arrogant and had a bad attitude. He was very nice and enthusiastic to Europeans and Americans, but ignored you, didn't deal with the problem, didn't answer the phone, and asked for an extra fee of 25 US dollars. Later, a slightly fat front desk was replaced to communicate and solve the problem. The ratings are all fake, the equipment is old, the location is remote, it's too tiring, and I will never choose this place again.
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Guest User
October 8, 2024
The room was very comfortable, a good choice
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Anonymous User
October 5, 2024
I am very disappointed with my stay at this hotel and will never come back and will not recommend it to others.
First of all, the cleanliness of the room was very poor. When I first checked in, I found obvious stains on the carpet, the faucet in the bathroom was leaking, and the overall hygiene was not up to standard. Secondly, the service attitude of the hotel was also unsatisfactory. The front desk staff was indifferent to the needs of the guests, and the waiting time during check-in was too long without any explanation or apology. The most disappointing thing was that the breakfast options were very limited, the quality of the food was not good, and it didn't feel fresh.
Overall, this stay did not meet my expectations of this hotel at all. I hope the hotel management can face these problems and improve them.
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Chenxuerengo
September 25, 2024
I had a great experience staying at this hotel! First of all, the hotel is in a very good location, with a peaceful and beautiful environment and convenient travel. The reception staff at the front desk were warm and friendly, and the check-in process was quick and efficient, which made me feel very welcome.
The room was spacious and bright, well-equipped, and the bed was comfortable, which ensured that I could enjoy a good sleep every night. I especially liked the view from the room, which was really refreshing.
The hotel's catering service was also excellent, with a rich variety of breakfasts and unique flavors, and every meal made me linger. I especially recommend their buffet, which is fresh and delicious and definitely worth a try.
In addition, the hotel's gym and swimming pool facilities are also very complete, allowing me to keep exercising while traveling. Overall, I was very satisfied with this stay and I sincerely recommend it to everyone! I will definitely visit this hotel again.
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Hadeel
August 30, 2024
We really enjoyed our stay it was amazing, they were very helpful
Guest User
August 29, 2024
The rooms on the lower floors are a bit noisy, the overall service is good, and the laundry service is cheap
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Xiaolibuchitang
August 11, 2024
very very good
Original TextTranslation provided by Google
Guest User
August 1, 2024
High value for money among Alexandria hotels
Original TextTranslation provided by Google
Services & Amenities
Most Popular Amenities
Private Parking
Additional charge
24-hour front desk
Luggage storage
Restaurant
Cafe
Conference room
Additional charge
Business center
Secretarial services
Multi-function room
Wake-up call
Wi-Fi in public areas
Restaurant
Cafe
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Parking
Private (exclusively for guests) is available On-site parking, and Charge, US$5.00 (approx. Rs 1,389.78) Daily. Reservation not needed.
Private Parking
Additional charge
Front Desk Services
Luggage storage
Wake-up call
VIP check-in service
24-hour front desk
Languages Spoken
English
Arabic
Russian
Food & Drink
Cafe
Room service
Alcohol-free property
Halal meals provided
Health & Wellness
Beauty and makeup
Public Areas
ATM
Elevator
No smoking in public areas
Cleaning Services
Laundry service (on-site)
Additional charge
Ironing service
Additional charge
Laundry detergent
Business Services
Conference room
Additional charge
Business center
Fax/copying service
Additional charge
Wedding service
Multi-function room
Secretarial services
Multimedia display system
Accessibility
Accessible rooms available
Handrails on stairs
Wheelchairs available
Safety & Security
First aid room
CCTV in public areas
First aid kit
Fire alarm
Fire extinguisher
Smoke detector
Intruder alarm
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 3 years old and under | Adding cot: Free |
Breakfast
TypeHalal
StyleBuffet
| Age | Fee |
|---|---|
Children 5 years old and under | Free |
Children 6–11 years old | US$15.00 (approx. Rs 4,169.34) per person |
Children 12–17 years old | US$25.00 (approx. Rs 6,948.90) per person |
Adult | Buffet:US$25.00 (approx. Rs 6,948.90) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are allowed
Age Requirements
There is no age limit for checked in guests.
Paying at the Hotel
- Cash
Property Description
- Opened: 2017
- Number of Rooms: 262
A stay at The Grand Plaza Hotel Smouha places you in the heart of Alexandria, a 2-minute drive from Green Plaza Mall and 6 minutes from Alexandria National Museum. This hotel is 3.2 mi (5.2 km) from Royal Jewelry Museum and 4.3 mi (7 km) from Shallalat Gardens.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a ballroom.
Stop by the hotel's restaurant for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Planning an event in Alexandria? This hotel has 2368 square feet (220 square meters) of space consisting of conference space and 3 meeting rooms. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 279 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, designer toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a ballroom.
Stop by the hotel's restaurant for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Planning an event in Alexandria? This hotel has 2368 square feet (220 square meters) of space consisting of conference space and 3 meeting rooms. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 279 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, designer toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.