Hotel Ivory Playa Sports & Spa

Lovely hotel , bit of pain getting beds by pool in morning having to que . staff and entertainment team were all very friendly and helpful ,the shows at the hotel were good entertainment team worked hard on those. Sometimes the service at pool bar was a little slow . Location to beach was amazing with direct access. No issues very clean looked after hotel

We came here for a 7 day family holiday with my 3 children hotel was clean check in was easy and fast and all information was given and the people at the desk very helpful and friendly the hotel was very clean swimming pool was clean and lots of sun beds and places to relax bar staff were friendly and prices were reasonable entertainment staff very good with the kids rooms very clean and cleaning staff do a good job smells amazing when you walk in

Rooms too old and the cleaning very superficial. The position close to the beach is a positive think but we have been negative impressed by the old style of the rooms and by its poor cleaning.

If I could rate this 3.5 (good) then I would. This review is based on a September stay so just out of season so please do not compare it to July/august if you are planning to stay then as from reading the other reviews I can see it’s a different experience with more entertainment etc. Stayed Thurs-Monday. As a couple (left the kids at home) Firstly I can say the hotel is spotlessly clean and smells beautiful (lemony) as you walk in. Staff on reception are super friendly as our the cleaners . We stayed self catering so cannot comment on the food. Our room was well equipped for a 4 night stay, we didn’t actually cook there in the end just made a couple of brews. Bakery across the road was great for fresh pastries in the morning. The supermarket also was handy for picking up a quick pasta salad for lunch and we ate out every night. The room (005) ground floor. I have to admit it is in need of some TLC. There is clearly a damp issue as the room had a dehumidifier (I also noticed the room next door did aswell) the flooring as you walk in was lifted and the skirting in areas was rotten suggesting there had been some kind of leak. A very slight musty smell in the air, and a reed diffuser outside the room suggesting maybe there is an on going issue? Either way for what we paid (just under £800 for 2 adults flying from Bristol) it was ok. The air con just sounded like a loud fan and with the bedroom door shut the bedroom didn’t seem to stay cooler only the main room. But being September this wasn’t a major issue, only one night we found a little hot. Beds are comfortable enough , I just feel this room in particular needs a little bit of tlc and an update. The pool areas were lovely and clean, plenty of sunbeds, hardly anyone at the hotel (guessing as it was out of season). The kids entertainment in my opinion (watching for the side lines, as not having my kids with me) was lacking. Some colouring in, little bit of face paints. One child asked for the football goals out and the staff did 2 goal shots with him then went to sit with the other staff member on the stage colouring. Again from reading the other reviews I’m guessing this is as it was out of season and not many kids there for them to entertain. We didn’t go to the evening entertainment but could see/hear if from our room, which thankfully did end early enough not to effect sleep. There seemed to be something different advertised for each night of the week but I cannot comment on how it was. There is a luggage room with showers in so if you have a late fight you can use this once you have checked out to make the most of your last day. We had an issue with our room key not working and this was promptly fixed by the engineer replacing the battery. Location was perfect , about a half hour walk towards the port end where there are plenty of restaurants and shops (busier end) A 2 minute walk to the most beautiful beach. There are a couple of restaurants within a 5-10 minute walk of the hote