Guest User
October 12, 2024
After opening up our assigned room we found 4 dead bugs on the floor. It was immediately reported to hotel staff and management took a look. They brought one of the bugs out to us trying to explain that it was a beetle taking shelter after they recently had bushes removed from the landscape. They didn't seem shocked or apologetic that these bugs were in the room and almost put out when we wanted a different room. The second room had a slight musty smell and was damp. The tv stand, the nightstand, and the bathroom door all had been chewed up. I understand that this was a pet friendly room and we were staying with our dogs but I've never seem rooms in such poor shape before. There were some positives. Outside of the management not seeming to care that there were dead bugs in rooms being assigned to guests, the front staff was friendly and knowledgeable, the water pressure was good in the shower, and the AC unit worked really well. Overall I would not recommend staying here and I will certainly not be back in the future.