StayVista at the Rain - River Villa with Infinity Pool

Modern facility, clean pool, hospitable staff, chef made delicious & custom food as per request

Food was not up to the mark, and food portions and very low, and charged very high amount. And the photos the property looked big, but when we visited the property it was much smaller than the pictures.

Food was good but expensive. Not very safe for kids.

This was the last stage of our holiday in Kerala. It was quite late by the time we arrived as the drive from Munnar took more than 4 hours. However, the Manager and staff were on hand to greet us and show us around. They had also prepared dinner for us as per our selection. The location of this villa is absolutely beautiful. You are directly on the "Back Waters" of Alleppy. One can't ask for much more as far as location goes. The villa itself is quite large with 4 bedrooms and a "common area" or lounge. The lounge leads on to the attached swimming pool. There is also a pool table on the first floor. The rooms are a decent size, the beds and pillows are comfortable and the A.C. worked well. It was disappointing to see that there was no facility for hot water in the washroom sink. For someone who has a traditional shave, this is unforgiveable. I am deducting 1 star for this item. There was also not a single wall handle fitted to assist senior citizens in the washroom. The lounge area is nice but the design of the chairs is awful. Three of our group hurt their ankles and shins on these ridiculous chairs. They should be removed from there as soon as possible before they injure someone else. They are also too low for any senior citizen. Not having a single HD channel on the TV was another downer especially as the cricket finals were on. It was nice to have a swimming pool attached but the pool is in need of refurbishment. The single access ladder is quite rickety and there are a lot of loose tiles on the pool surrounds. The wood flooring around the pool is also in need of repair or at least polishing / varnishing. The breakfast supplied by the host was good as was the service by the two helpers Sunil & Karan. The cook was also ready to oblige and all of them were friendly and helpful. All said and done, we enjoyed our stay here.

The hotel has a great location, a good pool considering the size of the property. The kids with us really did enjoy it. But when you are paying 500-550 usd in india for a day, you really expect a much much better maintained property. The wooden planks near the pool were old, one of it gave when my wife was walking. The walls in my bed room needed repair. The most irritating part was they give you only 1 litre water per room and you need to ‘buy’ extra water! Found it amusing. Even during breakfast food was served but no water. Dinner was told for 7:15 pm. It was given closer to 8. Some items were missed. When you pay 50000 rupees you look at the small things. Expect much better. Suggest they hand over the property management to someone like AMA trails ( Taj ) as the property as a lot of potential. Could have easily given a 1 but not doing that but I hope they improve.

I have stayed at the Paragraph hotel now firstly for over 4 weeks from June - July then late July - end August, total of nine weeks. The staff were very friendly and helpful and very good in the reception area. Rooms were spectacular in every way, however the cleanliness of the room was a let down as the floors were not cleaned and the rubbish was swept below the bed. Facilities in the room were also good except for the tea milk and sugar were not replaced daily, and this being a 5 star hotel was a big let down. Breakfast in the morning there was plenty to choose from but thing like bacon eggs porridge poached eggs were always cold. The staff were always on your back removing plates before you finished. this was not good and a sign of lack of training for the staff. After a couple of weeks in I had money removed from my bedside unit, on 2 occasions. when this was highlighted to the staff it took a week for it to be resolved, only to be told that the cleaner thought it was a tip. I was offered o bottle of wine as compensation, well better than nothing. To be honest this is a very good hotel, out of the way and good if you like it quiet. the spa facilities and the pool area were exceptional. Staff in general will help.

1. Located close to back water 2. Specious rooms with all amenities 3. Best cultured staff 4. Amazing food on order for vegetarians 5. Small but looks that its for you only property 6. Will surely plan another trip to this property