Belle Ocean Apart Otel

Excellent hotel, staff attitude is good. Help is provided immediately upon request and problems are resolved. The rooms are clean, cleaning is done daily, which cannot be said about other hotels in this category. I really liked the attitude of the staff. I was there for a week, but I didn’t see a better hotel.

First, let's describe the advantages: Location, large area, kitchen, daily cleaning, hot water. Now the downsides: It smelled like sewerage, they cleaned up poorly (you need to constantly tell them to wash the floors, they didn’t wash the floors well, they left dirt and hair), construction nearby (bricks were flying, fell into the pool, and even on our 3rd floor), dust, dirt, construction It's not safe nearby. The pool was filled on the 21st instead of April 1st. Overall, the hotel needs renovations. Don’t be fooled by the photos. Poor sound insulation (you can hear groans behind the wall and workers drilling at a construction site in the morning)

I booked a room at the Belle Ocean Apart Hotel through the website. After booking, I called the hotel hotline to confirm the booking. Starting to speak in English “Hello”, the hotel administrator said that she did not speak English and hung up. When booking a room, in the comments I indicated that they put a room on the 5th floor on the reservation and prepared the room for arrival. As a result, I was offered a room on the first floor with the most terrible view and completely without repair. I didn't want to go to this room. I asked the hotel administrator to see the best room in the hotel, with the possibility of paying in cash immediately for a month in advance (for this room, an extra charge was required). I was given a key to a room on the fifth floor - the view was of the sea, but the room itself was worn out! Everything is old and hasn't been renovated since the 90s. Grandparents in Russia live in much better conditions than I was offered a room to stay. After inspecting the room, I went down to the first floor, without having time to say a word, the administrator said that the room was booked and you can go through the forest. There is no attitude towards hotel guests. Before you check into this hotel, think carefully about whether you need it.

I read a lot of “bad” reviews and now I’m thinking, what about the good ones? So, from the minuses: 1. Poor sound insulation, if you come across a rowdy neighbor, a cleaning lady who “plows” the tiles with a chair, European lower classes slamming doors - you will hear everything, you will not miss anything. Another option is earplugs, but not everyone can train themselves; it takes years. 2. If you look at the mountains, somewhere there is a dog barking that doesn’t stop, this is the first time I’ve come across that dogs in such heat don’t stop barking almost the entire daylight hours - how sorry for them, it’s not clear why they behave this way. This is not just one day this is every day. 3. Sewer stench, I’m trying to figure it out, but I understand that without a plan for sewers, pipelines and other facilities, I won’t know the true reason, and they won’t tell me. The stench tightly envelops the hotel building from all sides and engulfs several more nearby houses - hydrogen sulfide and nitrogenous (smells like urine). Due to high temperatures, saturated humidity and wind roses, it lasts from 11 pm to 4 am i.e. We close the windows completely. I saw workers in uniform with gas analyzers who measured volatile substances near the grates. But this was done in the wrong places and at the wrong time. So, it’s a vicious circle, because the external unit of air conditioners hums like an airplane. Moreover, if you turn it off, the lower units will continue this hum. Wild barking of a large number of dogs nearby all day long, a stench in the evening and a low-frequency hum.