Holiday Inn Express & Suites Alabaster
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Alabaster
Holiday Inn Express & Suites Alabaster
1000 Balmoral Drive, Alabaster, Alabama 35007, United States
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The Holiday Inn Express & Suites, Alabaster infuses the most modern design scheme the Holiday Inn Express brand has to offer. This new design is extremely well thought out and incorporates all the signature hallmarks items that quickly define this hotel to be a Holiday Inn Express.The location places this hotel on top of the Hill at Alabaster's Colonial Promenade. The hotel is located 20 miles from Birmingham-Shuttlesworth International Airport and our guests will enjoy shopping at Riverchase Galleria Mall. Our guest can view Alabama’s beautiful landscape by visiting Oak Mountain State Park where you enjoy the great scenery of 940-acre. If you are in the mood for water thrills, take a short drive to Alabama Splash Adventure Park and explore the numerous water rides this park has to offer. Or spend a quiet day at Birmingham Zoo and see nature’s wildlife in up close.Guests will experience luxurious accommodations and a plethora of amenities such as our complimentary Express Start Breakfast offers an assortment of item whether our famous cinnamon rolls or our healthy options such as yogurt and fresh fruit. Enjoy the indoor pool to escape the hot or cold weather or continue your fitness program in our 24-hour fitness center. Utilize the business center to conduct day to day work in relaxed environment. Take advantage of the free Wi-Fi internet access throughout the hotel, so you can stay connect to your social media outlet.Show More
We Price Match
4.4/5Very Good·Cleanliness: 4.4
All 8 Reviews
Amenities
ParkingFreeGym24-hour front deskWi-Fi in public areasConference roomBusiness center
All Amenities
Surroundings
Airport: Birmingham–Shuttlesworth International Airport
(46.9 km)
Train: Amtrak - Birmingham
(37.0 km)
Landmarks: AmStar Alabaster
(630m)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
1
Standard Room with Two Queen Beds
2 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
3
Standard Room
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
2
Standard King Room
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
2
Suite, 1 King Bed, Accessible (Comm, Mobil Roll Shwr)
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
3
King Suite with Mobility Accessible Tub
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
Suite with Two Queen Beds
2 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
3
King Suite
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
2
Standard Room With Two Queen Beds-Communications Accessible
2 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
5
Standard King Room-Communication Accessible
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Suite, 2 Queen Beds, Accessible (Comm, Mobil Roll In Shwr)
2 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
Hide Room Types
Guest Reviews(8)
4.4/5
Very Good
Verified Reviews- Cleanliness4.4
- Amenities4.4
- Location4.4
- Service4.4
Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. Rs 333.35). Trip Coins can be used to save instantly on room rates.
Guest User
January 23, 2024
I stayed here for 2 nights in January 2024, during the cold snap that shut the city down. Our room was large, well appointed, and clean. The bathroom was in great shape with well working fixtures, and I give the bathroom 5 out of 5 stars. The breakfast as well crafted, and despite the dry bagels, everything was satisfactory overall. I did not like that we could not turn the fan off in our room, so our room stayed warmer than we needed it to be for our stay. My mom used the gym facilities which were more than adequate. I would stay here again.
Guest User
December 25, 2023
We stumbled upon this location by accident; however, I am glad we did! It was recently built & in a decent location. It's off the "beaten path," which made it slightly hard to find (this is how we stumbled upon it---we got lost....LOL). It is somewhat off the interstate and has commerce near and around it. Where the hotel is located, it is still growing and the road ways are still being developed. The hotel itself was lovely. The staff was very helpful and accommodating. The rooms were comfortable and the breakfast staff was very friendly & helpful. The hotel is nicely tucked away from excessive traffic with a nice view. The only thing I had concern with was the fact that since the hotel was fairly new, the carpets need a very deep cleaning or replacing all together. When I return to Alabaster, I plan to make this my location of stay.
Guest User
April 23, 2023
Oh how the mighty have fallen. I have stayed at this location many times over the years and this location has dropped below my standards. The front desk staff lied about things I knew were not correct, being a platinum elite member, I know many things the general public do not. I did give them several chances to correct the lies, no luck. The hotel breakfast was so much different than before. I wanted to see the variety of sausages available a cut my thumb on the left side of the warming tray, pretty deep cut. I asked the front desk for assistance and she handed me two small bandages, by this time my blood soaked their paper napkin and could not stop the blood flowing. I ended up driving to Walmart and purchased some crazy glue to seal the cut on my thumb, see the pictures attached. After all said and done this was my last stay at this location. There were a few other things I overlooked, but the bloody thumb was the last straw. I will be staying nearby at other IHG locations during future trips to our Florida home.
Guest User
February 27, 2023
I told the front desk girl that there was no phone and she flatly said that there is nothing she could do as she didnt have any extra phones. Thank you and goodbye... kinf of an attitude from the other staff members also.
Guest User
January 10, 2023
Was clean, quiet, and comfortable. The staff was friendly and accommodating. Can't really find any issue with this hotel. We'll stay here again. Restaurants were within easy driving and it's a great area for a quiet stop on the way to Ohio.
Guest User
January 8, 2023
We have stayed at this hotel twice a year, and we were never disappointed until our visit two days ago. The toilet seat was round and the base was oval. That was not a very good site to see when you first walked into the bathroom. It seemed like there was a govener on the shower. Even though there was a good stream for a bath, once the knob was lifted it didn’t seem like much water. I always enjoyed sleeping in the Holiday Inn Express bed as the coverlet was warm and fluffy. Not so at this inn. Finally, the breakfast was not the usual Holiday Inn Express breakfast. One could tell cost was considered in breakfast offerings.
Guest User
November 26, 2022
Great hotel, have stayed twice and never had any issues. Would not hesitate to book a third time. Clean rooms and friendly staff. Breakfast has a nice selection and is really good. Nice location near a Walmart. Has a lot of door dash options. Also some close food places as well if you do not door dash.
Guest User
September 27, 2022
Checked-in around 3pm on 9/20/22. My stay preferences are for a high floor (the highest) room far away from the elevator. I was given a 3rd floor (4 floor hotel) room that was close to the elevator. I asked the clerk for a 4th floor room and was told that the hotel was sold out. Again, I checked in at 3pm, and I told her there was no way all arrivals with 4th floor room assignments were already checked-in and asked her to change rooms…I’m there, I have the priority, change the room and give me a 4th floor room. The clerk was extremely rude and confrontational telling me she couldn’t change the room unless there was a maintenance issue. Unbelievable and HORRIBLE customer service! Ended up staying in the 3rd floor room that wasn’t clean and the tv didn’t work. I’ve been a loyal IHG member since 2004, and HAVE NEVER been treated so rudely! DO NOT STAY HERE if you like to be treated well and have your membership acknowledged and honored! 1 star rating is generous. LOTS of opportunities to train your staff, April!
Guest User
March 28, 2022
I have stayed at this hotel 2-3 times and have been very happy. 300.00 a night you have higher standerd expectations. I arrived at the hotel after driving for 9 hours witm my wife and 2 grand children. As always, I get us checked in and theyput the lugage on the cart. I completed the check in and the desk person, who was very nice says “by the way the elevator is out. I have no 1 floor rooms so I put you on the second floor. Well this would be ok except I have bad knees. We had to reduce the luggage that was needed. It took several minutes of pain for every step I took. Long story short, hid I known this before the sign in, I would have stayed elsewhere for that night. The icening on the cake, the tv remote did not work. Never again
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Breakfast
TypeWestern
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
- Opened: 2017
- Number of Rooms: 70
The Holiday Inn Express & Suites, Alabaster infuses the most modern design scheme the Holiday Inn Express brand has to offer. This new design is extremely well thought out and incorporates all the signature hallmarks items that quickly define this hotel to be a Holiday Inn Express.The location places this hotel on top of the Hill at Alabaster's Colonial Promenade. The hotel is located 20 miles from Birmingham-Shuttlesworth International Airport and our guests will enjoy shopping at Riverchase Galleria Mall. Our guest can view Alabama’s beautiful landscape by visiting Oak Mountain State Park where you enjoy the great scenery of 940-acre. If you are in the mood for water thrills, take a short drive to Alabama Splash Adventure Park and explore the numerous water rides this park has to offer. Or spend a quiet day at Birmingham Zoo and see nature’s wildlife in up close.Guests will experience luxurious accommodations and a plethora of amenities such as our complimentary Express Start Breakfast offers an assortment of item whether our famous cinnamon rolls or our healthy options such as yogurt and fresh fruit. Enjoy the indoor pool to escape the hot or cold weather or continue your fitness program in our 24-hour fitness center. Utilize the business center to conduct day to day work in relaxed environment. Take advantage of the free Wi-Fi internet access throughout the hotel, so you can stay connect to your social media outlet.
Services & Amenities
Most Popular Amenities
ParkingFree
Gym
24-hour front desk
Wi-Fi in public areas
Conference room
Business center
Gym
Show More